All reviews

Rating Breakdown

  • 5
    62% (1,179 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (252 ratings)

Reviews with Text

  • 89% (1,397)
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1 / 5 Share

Nov. 4, 2025

Does not connect easily

Store

Dreamer Outfits

Using app

29 minutes

1 / 5 Share

Nov. 4, 2025

This app is complete trash! it doesnt work at all! Some products are imported to Amazon some are not ... nobody can tell why this is. The only thing you hear is, that you should delete the listings and try to import the products again. Soo frustrating to work with bad apps like that!!! Also, this app is self-service only. So, if you have a problem nobody is willing to take some time to resolve the issue ... I tried to make the Amazon import work for a 1 1/2 month now ... without success!

Store

Urban Pieces

Using app

2 months

1 / 5 Share

Oct. 31, 2025

not user friendly very little integrations and very little control

Store

Amy and Annette

Using app

Over 1 year

1 / 5 Share

Oct. 29, 2025

Steals your money for orders from amazon that are not even connected. if you do any decent business with amazon they are going to charge you 1% of all your orders

Using app

About 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback, We will only charge for listings that are managed by the Marketplace Connect app. You can have up to 50 free orders per month, once you surpass this we will charge 1% of all order sales capped at $99 per month. Nikki

1 / 5 Share

Oct. 28, 2025

Etsy connection does not work at all.

Using app

Almost 3 years

Total reviews

2

Average rating

1.0

Developer Reply

Thanks for your feedback, We are aware of the changes that Etsy has recently made, this unfortunately has forced us to stop all new connections with Etsy. Only existing merchants with Etsy can continue at this time. Nikki

1 / 5 Share

Oct. 26, 2025

hello can i get some support with the App. I have issues exporting products to ebay. Regards ShelloCB

Using app

8 months

Total reviews

35

Average rating

4.3

1 / 5 Share

Oct. 23, 2025

I was very unhappy with the customer service. The agent was unable to solve the problem and left the chat by forwarding the email contact of their superior agent. I have to uninstall this app after unsuccessful attempts since the last week.

Using app

24 days

Total reviews

2

Average rating

1.5

1 / 5 Share

Oct. 22, 2025

I heavily relied on the app, and then, out of nowhere, from one day to the other, they discontinued their support for etsy. Just like that, no warning in advance, no notice, just an error message when syncing new listings. After wasting hours of research, I finaly found out, they want "to spend their efforts on other platform". -> do NOT rely on the app nor the team behind it!

Using app

Over 1 year

Total reviews

3

Average rating

2.3

Developer Reply

Thanks for your feedback, Etsy recently changed their shipping partners, which has affected order data for new merchants wanting to connect with Etsy. Sadly, this change was beyond our control and cannot be resolved moving forward. As a result, the Etsy integration has been removed from Marketplace Connect. We are continuing to support all existing Etsy users where possible.. Thanks, Nikki

1 / 5 Share

Oct. 22, 2025

Consistently crap, start to finish. Now Etsy isn't supported? "Etsy has changed so we don't have the ability..." "Anyway talk to a 3rd party app they can still do it." MAKE IT MAKE SENSE! Every listing, i had to talk to support. I had to reupload every listing, every new agent i had to explain exactly what had previously happened and still couldn't take my word for it, prolonging issues. I left my emails when live agents were not available over 7 times with issues, I got a response 1 time via email. Why is it the 1 thing we could get for free from shopify is now closing, pushing us towards 3rd party apps that I'm guess they get a cut of the profits...

Using app

12 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback, Due to Etsy's recent change to their shipping partners, which has affected order data for new merchants wanting to connect with Etsy. This has led to the removal of Etsy from Marketplace Connect, this is not without attempts to resolve. We do understand the frustration and we will continue to support existing merchants where possible. Thanks, Nikki

1 / 5 Share

Oct. 18, 2025

CAREFUL! It doesnt only charge after 50 orders! It adds fees to your Shopify bill even for revenue that has nothing to do with the app!

Store

SHAVENT

Using app

About 2 years

Total reviews

12

Average rating

4.7

1 / 5 Share

Oct. 17, 2025

Great concept but fails to deliver. - Walmart marketplace connection disconnects every few days and I need to manually re-establish the connection for orders to get imported. - Etsy connection does not work anymore. @Shopify team, you have the best e-commerce, and we want to work with you. Why don't you make it easier for us? Please, charge a fee if you need to, but get it done!

Using app

About 2 years

Total reviews

9

Average rating

4.4

1 / 5 Share

Oct. 6, 2025

The app does not import pending orders from Amazon anymore. Support team says it's because Amazon changed the way they process orders and therefore, the app cannot import the orders until they are confirmed by Amazon. However, it should be possible, as the option to import pending orders from Amazon is still available on the app. We kindly request the development team to work on making this function available again, as it is possible to sync the pending orders (there other apps currently doing it). The app is good, but the support team is not helpful and the fact that it has an available option to choose from that does not work, makes the app not worthy, unfortunately.

Using app

9 months

Total reviews

9

Average rating

4.6

Developer Reply

Thanks for your review, We would like to investigate this concern further, but to do so, we need the app to be reinstalled. This is the only case we have recorded for this particular issue to date. We have reached out directly, Nikki

1 / 5 Share

Oct. 5, 2025

This app is an absolute disgrace. Since the beginning of October, the Etsy connection is no longer supported, and nobody can give me any help or solutions. I was left completely in the dark – no warning, no notification, no email. Just cut off without any explanation. This is unacceptable and shows a complete lack of professionalism and respect for users. Honestly, even 1 star is far too generous.

Store

meraki

Using app

About 1 year

Total reviews

20

Average rating

4.4

1 / 5 Share

Oct. 20, 2025

This app no longer supports Etsy. Support tells me to adjust settings that do not exist. Etsy has been removed as a supported connection. Update....Ian from support said ..... "Thanks for confirming. Work is on the way to get the readiness_state_id implemented. Our dev team should release it soon. I'll let you know right away when it does."

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 29, 2025

The purpose of a PLUG IN is to make life easier. This plugin does not update Global setting from one place, you have to manually update by Bulk Edit. With 4000+ products not helpful. When the Google /Shopify Category is mapped in Shopify ( a bit of work in itself) I now learn that their app needs me to manually insert a eBay category ID because "eBay has retired the APIs we were using to support eBay auto categorization. As such, it is now necessary to select a category when listing your products. When it comes to mapping the category, eBay only accepts a category ID for the listings, so I suggest reaching out to eBay to map the approved IDs to your products. " (So I am meant to contact eBay and redo 250 categories for 4400 products, no thanks) Does NOT make LIFE easy, does not matter the cost if it adds work to my effort rather than reduces it.

Using app

4 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Sept. 21, 2025

they deleted all the images from my ebay and deli-sited my entire store. Thousands of images gone. I immediately messaged support and have not received a response in over a week. Top rated seller and my stores progression and status have been impacted. Terrible UI and customer support

Using app

About 9 hours

Total reviews

5

Average rating

2.2

1 / 5 Share

Sept. 18, 2025

pourri vraiment c est censé etre l officiel bah dis donc on pige rien c est complexe les menu y en a partout bref un bourbier

Using app

7 months

Total reviews

7

Average rating

1.0

1 / 5 Share

Sept. 17, 2025

Good luck! Shopify Marketplace Connect simply does not work. We have been completely unsuccessful connecting our products with Amazon over 8 months and Walmart over 5 months. Save yourself """MONTHS""" of mind-numbing frustration, and lost sales. Choose another app. SUCKS!!!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

1 / 5 Share

Sept. 16, 2025

The app does NOT work with Etsy as advertised. Your items will sync from shopify to Etsy, but the stock will not sync in reverse. Your orders will NOT import from Etsy. Everything that happens on Etsy after syncing the first time has to be done manually. The app also does NOT support digital downloads and will cause repeated issues with activating your Etsy digital listings even after they've been unlinked. I was also informed after installing and setting up the app, that support will soon be unable to help with any Etsy integration at all. DO NOT DOWNLOAD IF NEEDING FOR ETSY.

Using app

27 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 3, 2025

I really tried to get this app to work. I spent hours going through my shopify listings and create meta fields to map to for Walmart and eBay. I created meta fields for key features and the like, only to get error 4 key features required. I tried the eBay connection and the only thing that did was consistently delete listings. I would then delete this app and try it again thinking I did something wrong only to have it consistently not work again. I think I’ve tried to make this work at least 3 times now with countless hours trying to figure out issues. This app flat out doesn’t work.

Using app

12 days

Total reviews

2

Average rating

1.5