Shopify Marketplace Connect
All reviews
This is an awesome app with awesome support.
Etsy is not working, lost many sales and no customer support to fix. Etsy has said its an app issue with Shopify & Shopify says its an Etsy issue. No one is fixing the issue and both are blaming each other with no solutions offered.
Thanks for your feedback, Upon investigation, we can confirm that this issue is due to the limits imposed by Etsy via their API. Nikki
Joy V was fantastic. Helped me with everything I needed and gave me detailed answers to every question I had
Great help solving order issue!
Many thanks Bernadeth for your great support, I really appreciate it. thank you again
The support team is professional and very helpful. They responded to my inquiry promptly and provided exactly the information I needed. Excellent and efficient service — highly recommended!
Works as planned. simple. and a top support that helps when a problem occurs.
The best app ever, thanks for your help
Customer support is excellent. really easy to understand if there's someone who can assist us.
I am not sure if these folks are incompetent or just do not care, in either case, I would suggest looking elsewhere. My integration to Walmart and Amazon has been broken for over 7 months and it appears they have no clue how to fix issue. At times I feel I was the tester. Not worth your time if you are trying to build a business. Integration is not that hard, both amazon and walmart charged integration API; however, I know this was communicated to these people and they are just clueless on how to proceed. It is not that hard, if you know what how to do your job. I wonder how I can give a -5 star review.
Joshua R is a good worker and knows how to help step by step
Kafkaesque hell. If you try to get a product deleted from Amazon, you end up in this nightmare: Set product/variations to inactive? Still pushed to Amazon. Set it to only sync price/inventory? Still pushed to Amazon. Want reliable channel control? Don’t walk away. Run. 0/10. Do not recommend.
The app is very helpful for cross platform listing management, but it can still be a bit complicated to navigate, which makes having the support team essential. What I really appreciate is that the support team is always willing to help, provides clear guidance, and patiently addresses every inquiry.
The team is responsive and able to troubleshoot any issue that comes its way.
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