All reviews

Rating Breakdown

  • 5
    61% (1,126 ratings)
  • 4
    3% (57 ratings)
  • 3
    2% (29 ratings)
  • 2
    2% (44 ratings)
  • 1
    13% (239 ratings)

Reviews with Text

  • 90% (1,339)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 16, 2024

Pro: - Support replies quickly Con: - Unable to help & unwilling to admit that they don't know - Unable to connect you to the correct channel of support from the start - May not respond to everything you asked but insisted that they did. - Expect a thumbs up for the chat review even though 0 problems have been solved. - Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.*** Just this alone deserves negative stars. Never considered changing the hosting website until now.) Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively).

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback, A Senior Support agent will reach out directly to review and understand the issues concerned. Naturally we want to resolve any ongoing issues, Nikki

5 / 5 Share

Nov. 14, 2024

Best app recomand it we use for all our entire team grozavushop.

Store

My Store

Using app

About 1 month

1 / 5 Share

Nov. 14, 2024

Terrible app. Cannot connect marketplace after 20 trys

Store

My Store

Using app

--

Developer Reply

Thank you for your feedback, We have reached out directly to advise on how to proceed with connection. Nikki

5 / 5 Share

Nov. 14, 2024

Great experience! We are using the Support chat very often and always is someone available. Also via email are great people who are happy to help!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 17, 2024

*Update* Ich muss leider nachträglich einen Stern für die Performance abziehen. Also die App ist leider extrem langsam und es dauert teilweise ewig, bis man mal einen Artikel öffnen und bearbeiten kann. wenn alles eingerichtet ist, läuft es einwandfrei. aber wenn man mehrere artikel manuell bearbeiten muss, benötigt man mit der app unfassbar viel zeit. die performance muss verbessert werden. perfekt! es funktioniert alles so, wie es soll... sicherlich wird man erstmal vor lauter informationen erschlagen, aber wenn man sich einmal eingearbeitet hat, funktioniert es einwandfrei! Adrian hat uns hier sehr gut geholfen! Vorschlag. vllt ein paar mehr Templates zur auswahl stellen.. gerne auch in anderen sprachen.

Using app

2 months

Total reviews

9

Average rating

3.9

5 / 5 Share

Nov. 13, 2024

Great team. Very helpful indeed. A special thanks to Jae. Solved my problem swiftly. Keep up the great work.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

thank you for all your help. I never would’ve been able to get Etsy connected without you.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Now I understand better how to use this APP after chatted with support. I find this APP is more valuable than when it was under Costido. Now I can manage my Amazon, eBay, and Walmart in one place.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

"Rain" did a wonderful job of explaining my issue and providing a quick fix if it ever occurs again on other products—a great attitude for a confused customer. got me back on track. Thanks, JIM myconservativemugs.com

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

App fantastica, ma soprattutto l'assistenza è sempre, sempre disponibile ad aiutarti a risolvere i tuoi problemi.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

amazing customer service

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Great fast service. Dom is the best

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Jeff was super helpful and explained everything very well!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 7, 2024

Signed up to integrate with Target+ after 2 months it still doesn't work. The team is polite but will not give insight into when they will get things working. This doesn't seem to be a priority for them. I don't even know why they offer this integration it it never worked in the first place, they are just wasting everyone's time. Shopify should not allow apps that are not tested and working on their marketplace.

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 7, 2024

Adrian assisted me in exporting Shopify products to Amazon from start to finish. He explained each step clearly and made the process easy to understand. Adrian was professional and helpful throughout, providing excellent support.

Store

X Notch

Using app

27 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 7, 2024

Ich hatte eine tolle Unterstützung durch Adrian, und bin sehr zuversichtlich alles gut hinzubekommen

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 6, 2024

It takes a long time to get your head around it but once the app is working its great, The support team especially Jeff have been fantastic. Thanks so much for your help :) x

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Easy to use (once you understand how to use it!) and support has been really good.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

I can’t say enough about Jeff’s help! After trying multiple troubleshooting steps and consulting with various teams, Jeff quickly identified and resolved a connection issue between my Shopify store and Walmart Marketplace that others hadn’t been able to fix. His expertise and efficient support made all the difference. Thank you, Jeff, for going above and beyond—I couldn’t be happier with the outcome!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

I would recommend the app as the live chat function is quick and helpful

Using app

3 days

Total reviews

1

Average rating

5.0