Shopify Marketplace Connect
All reviews
5 stars because the interface is pretty nice, the support staff is commendable and supportive, and it gets the job done.
Customer service has been pretty on point. Any issues has been solved and I rarely had issues and the app is simple to use. Thanks to joy and the team.
Thanks to Rain for great and quick feedback!
Sometimes the app is a bit slow and the mobile view could be optimized but in the end of the day, the app works as it should with no complaints + the support is always super helpful. It saves so much time and efford!
Ottima app, mi permette facilmente di sincronizzare ebay (volenda anche altri marketplace) con il mio shopify in modo da avere tutto sotto controllo!
Amazing app to add to your store. Connects to other platforms and pull data from your shop ;) Stellar support also.
We worked with Support Specialist Dom for our Marketplace Connect onboarding, and he was exceptional. We have a lot of variant SKU's that were not cooperating with us. Dom to the rescue! He was responsive, proactive, and got to the root of our challenges in record time. You couldn't ask for better customer support. After we worked through this hurdle, it seems the rest of the process is very straightforward and intuitive. Highly recommend their services!!!
Just starting out, but awesome support for a product that is still maturing. Great value!
We're using it to import our FBM orders and to keep FBM inventory up-to-date on Amazon, and it does a decent job of that. However, it's a little clunky and I've had mixed experiences with Support (some were very helpful, others provided completely the wrong information).
service is awersome!!!! they are here with no time to help
A great app / system that is a massive help. Superb support from the team and especially Mark L.
Their team was responsive, knowledgeable, and went above and beyond to help me with exactly what I needed.
Excellent customer service! Joshua was super helpful and made the whole process smooth and stress-free. Really appreciate the support!
Avoid like your business depends on it. I don't like leaving negative reviews, ever, but this app has been nothing but trouble. It didn't sync my products with eBay properly, which was sorted after dealing with their support team. But then, without warning or a notification, it overrode my shipping information TWICE, even after I added them to the app AND eBay, leading to customers getting free delivery for large parcels where they shouldn't have (with my business covering the costs and therefore losing money on the sales). When speaking to support, they essentially blamed me, saying I didn't input info correctly - not sure why I'd manually select ~20 of 250 products to have shipping costs, rather than ticking "select all"... They oversold one of my products, (it was out of stock on my website, but it was sold on eBay anyway) which I had to source with no notice so I didn't let down a new customer. The fees are not clear and certain members of the support team were rude and extremely unhelpful, when I tried to resolve the issues and move forwards. Worst of all, they refused to reimburse any of the additional costs I'd incurred and blamed me for the issues I faced. I've spent so long on this app and these issues, it would have been easier, less stress & less cost to my small business if I'd manually uploaded everything to eBay - which I will be doing from now on. Avoid.
Another application that's absolutely useless! One question: How do you manage to come up with applications that serve no purpose? You're very good at it...
Mariel R is so helpful...made my Shopify importation to other marketplaces manageable...she and Shopify are the instruments for my success...Thank You!
The process to list on Amazon is very difficult and this app and its support definitely help make the process much easier!
great app and great support team , super helpful
Perfect app to sync the shopify listings to other marketplaces. Support is extra helpful. Thank you very much!
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