All reviews

Rating Breakdown

  • 5
    63% (1,217 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (32 ratings)
  • 2
    2% (48 ratings)
  • 1
    14% (265 ratings)

Reviews with Text

  • 89% (1,441)
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5 / 5 Share

March 25, 2025

Support team is very helpfull :)

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Using app

Over 3 years

Total reviews

2

Average rating

3.0

1 / 5 Share

March 24, 2025

Es ist ganz furchtbar mit dieser App. Seit Wochen klappt nichts und der Kundendienst hat mir falsche Empfehlungen gegeben, was mich viel Geld zum Einstellen, Löschen und erneut Einstellen bei Ebay gekostet hat. Nun habe ich einen Teil hochgeladen, aber es ist nicht synchronisiert und ich verkaufe die Artikel doppelt. Ich muss Bestellungen stornieren, mich entschuldigen und habe unzufriedene Kunden, die sich beschweren. Neu eingestellte Artikel kann ich nicht hochladen. Die "Fachabteilung" ist schon seit Wochen dran und ich werde immer nur vertröstet. Ich solle Geduld haben - aber es passiert gar nichts. Ich habe noch nie so eine katastrophale App gehabt und so einen unfähigen Kundendienst - wenn überhaupt wirklich jemand danach schaut.

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Vielen Dank für Ihr Feedback. Wir freuen uns, Ihnen mitteilen zu können, dass Ihre Bedenken nun behoben sind. We are happy to advise your concerns have now been addressed. Nikki

5 / 5 Share

March 24, 2025

This is an excellent app and makes multi channel selling much easier, by using our Shopify account as the 'single point of truth' and keeping everything on the external channel (prices, inventory, etc.) in sync with Shopify. There is a little bit of a learning curve to get the most from the software, but this is not massive or overwhelming, and the support that is available if you get stuck is top-notch.

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2025

The customer service is amazing. Was a lot of things to connect with our other marketplaces account. Saved us a lot of time. They are there 24/7 to help.

Using app

15 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 21, 2025

The app is absolutely brilliant and does its job perfectly without costing you a fortune or draining your wallet, which is such a refreshing change. While there are a few minor teething issues that you might come across here and there, the customer support experience more than makes up for it. In particular, Jeff Avila from support went above and beyond to help resolve any problems I encountered quickly and efficiently.

Using app

12 days

Total reviews

5

Average rating

4.0

5 / 5 Share

March 20, 2025

Rain was really very patient and knowledgeable.

Using app

14 days

Total reviews

2

Average rating

5.0

1 / 5 Share

March 20, 2025

didnt work for my listings as they were customized. I did say that in the beginning and was assured it would work. Then when i linked the listings it erased data from my etsy store, I had to remove the app and now my etsy listings are not allowing me to edit them. extremely disappointed, and potentially ruined my etsy store.

Using app

2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 20, 2025

Best app best customer support, help me to resolved inventory issue, thanks

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2025

I've tired so many apps this one is the best for marketplace syncing.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2025

We have been using this app for over 12 months and it works great. Easy to use/set up with Shopify and support is amazing! You are able to talk to a HUMAN within seconds. Shout out to Jeff who helped us today!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2025

I want to express my heartfelt gratitude to Jae for her incredible support in helping me list my product on Amazon through Shopify and the Shopify Marketplace Connect app. Jae was not only extremely knowledgeable but also incredibly patient with me throughout the entire process. She guided me step by step and provided unwavering support, ensuring I understood everything clearly. Her professionalism and dedication made what could have been a challenging experience smooth and stress-free. Thank you, Jae, for your kindness, patience, and exceptional assistance. You truly went above and beyond!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2025

User friendly app and great support when you need it. I wanted to use this app to copy new lines from my Shopify store to my Etsy but only wanted to select the newer lines from the collection. Mark from Marketplace Connect gave great support to help me do this, after a 20 min call I felt completely confident in using the app. It is saving me so much time now I no longer set these products up on Etsy manually.

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 18, 2025

ottima assistenza

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

Noel, went above and beyond. It was a great pleasure interacting, and made things simple for me, save me potentially hours of time! Thank you!

Using app

17 days

Total reviews

2

Average rating

5.0

1 / 5 Share

March 15, 2025

Horrible support team, very sad to see shopify doesn't care about the users and face so many sync issues. its unbelievable.

Using app

About 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

March 13, 2025

Excellent customer service

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

March 13, 2025

Dom and Ediline were the best – consistently responsive, willing to be patient as we had to wait for several cases to be approved by Amazon seller central, and always clearly detailed in their feedback. 10/10! Grateful for the support. Super effective!

Using app

10 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 13, 2025

Joy B was great! Helpful, friendly and for sure wanted to help.

Using app

6 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 12, 2025

Great, but Walmart doesn't connect well with this App! You have to keep logging in and dealing with them directly!

Using app

6 months

Total reviews

2

Average rating

4.5