All reviews

Rating Breakdown

  • 5
    62% (1,180 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (252 ratings)

Reviews with Text

  • 89% (1,397)
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5 / 5 Share

Aug. 20, 2024

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Every time I contact Marketplace Connect support, they answer my questions and help me get my issue resolved pretty quickly. Great resource for newbies like me!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Don was very helpful and supportive in helping me fix errors

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

The only app I will use! But it needs to have its chatbox much bigger because its currently hard to scroll without running thru the entire conversation which is very annoying as ive said this over and over since last year! other than that great appp and awesome staff!!

Using app

9 months

Total reviews

4

Average rating

3.5

5 / 5 Share

Aug. 15, 2024

Mariel has been great. So patient and knowledgeable. Hope I get her to help again when I reach out

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

Highly recommend! Their support is amazing, Noel has been helping me for over 24 hours now, he has the patience of a saint. Thank you!

Store

Viavora

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

I have only been using this for a few days and one thing that has impressed me the most is the level of customer service. EVERY member of staff has been able to answer my questions with ease (and patience!), if they have not been able to answer they go away for a matter of minutes and come back with an answer. 90% of having an app is the support and these guys know how to do support!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

So far i´ve been having a great experience with them! Deff worth it! Amazon team don´t really know what they are doing half the time lol so when i contacted their support they really didn´t know how to help but marketplace connect has been there for me since day one helping me out and troubleshooting everything. Their great costumer service defiantly worth it! Oh and their customer service is also 24/hrs. Their team is amazing! Thanks again

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 10, 2024

Mark's support is amazing. Five Stars

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Tengo una Duda, actualmente pretendemos hacer la sincronización con cuenta de amazon, pero los precios serán otros. Quiero pensar que al sincronizar los precios pasar a Amazon serán los mismos, pero dentro Amazon Central Seller puedo modificarlos?

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 9, 2024

Mark from customer service was fantastic in helping me with the setup issues I had. Cannot be more satisfy with the turn around response and the level of professionalism he demonstrated. Thank you.

Store

Onekid

Using app

2 months

Total reviews

13

Average rating

4.4

5 / 5 Share

Aug. 8, 2024

Rain taps on the screen, Clears the cloud of my tech woes— Shop flows, seamless bridge.

Store

ome

Using app

2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Adrian gave kind and full support. I satisfied it!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Support is 5 star for sure. They helped me when I needed it which is important in business.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

I spoke to Jeff as i wanted to unlink a product which I thought was being sold on one platform and being fulfilled via another - turns out it wasn't and Jeff very patiently explained this to me. He also helped me with settings where I had different prices showing on each of the platforms and explained how to rectify this. He was a delight to deal with, explained things in a way that I understood while, educating me in this brand new world of e-commerce! Thank you very much Jeff, it was a pleasure to talk to you today and I appreciate your patience and guidance

Store

Mrs.E's

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Salve, ho un problema con la sincronizazzione delle immagini. Qualcuno potrebbe essermi di aiuto? sul mio store ho tante immagini per ogni prodotto ma quando creo l'inserzione su ebay me ne importa solamente una!!!sinceramente è una cosa molto fastidiosa! qualcuno che può aiutarmi? PROBLEMA RISOLTO NEL GIRO DI 24 ORE. ASSISTENZA TOP! UN GRAZIE A NOEL DEL SERVIZIO CLIENTI CHE MI HA AIUTATO A RISOLVERE IL MIO GROSSO PROBLEMA.

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 4, 2024

Great app and great support. Thank you :)

Using app

Almost 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Carlo was the best person I've ever talked to! Every other rep has been very difficult to talk to, not understanding my issues. Carlo was patient, took his time to help, and finally solved our problems after months of being on support chats. THANK YOU so much!!!!

Store

Lull

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Adrian è stato molto paziente e bravo nell'aiutarmi! veramente eccellente. super top

Using app

8 months

Total reviews

3

Average rating

5.0