Shopify Marketplace Connect

Oct. 18, 2024

Oct. 23, 2024

I use this app to sync orders from Amazon to Shopify. It worked very well, but stopped working due to a need to re-authorize permissions for Amazon to access our Shopify account. The re-authorization procedure did not work initially but customer service fixed it and it is now working as well as ever.

Oct. 17, 2024

This app truly is a godsend if you want to manage your inventory and orders across multiple channels. I know that some folks have had trouble getting setup and run into problems. I did too, and my first review was initially 1 star. But their support team reached out to me and genuinely wanted to help with the issues I was having. I gave them another shot, we worked through the issues, and once I really had a better understanding, I was very happy with this app.

Oct. 16, 2024

Shopify Marketplace Connect enabled us to import our eBay and Walmart marketplace orders into our Shopify store. Setup was easy and straightforward. Configuration of the app was supported by the excellent and knowledgeable Shopify Marketplace Connect team. Thank you Shopify for another amazing app!

Oct. 16, 2024

Really helpful!

Oct. 16, 2024

This solution is amazing! We switched from a costly third-party software to list our Shopify products on eBay, and this is a huge improvement. It lets us customise our eBay descriptions with HTML, making our store more appealing. We can map custom eBay fields to metafields, so we only need to create products in Shopify, and Marketplace Connect handles the rest. The continuous updates and new features make this software even more valuable. The support is also amazing, Adrian and the rest of the team always help me out with issues, requests or questions.

Oct. 16, 2024

We received great support from Adrian today. He helped us fix an issue with a listing and order import. We use this app to manage all our Amazon orders and can highly recommend it.

Oct. 15, 2024

Oct. 14, 2024

Joy V was outstanding in helping resolve some basic issues! We are more than happy to have made the switch to Markeplace Connect. We have used several different "connectors" and system over the past three years and they all have their positives and negative, at the end of the day you have to pick what you are willing to overlook. But the customer service here has been above and beyond any of the other systems we have used!

Oct. 14, 2024

Very clear and concise instructions.

Oct. 11, 2024

Great solid app and great support team. We're getting our items into the Walmart marketplace as we speak!

Oct. 11, 2024

Oct. 11, 2024

Oct. 11, 2024

I cannot thank him enough for working with me to resolve my issues. He helped me when two other support agents could not solve my problem. which is very annoying as ive said this over and over since last year! other than that great appp and awesome staff!!

Oct. 11, 2024

Great app with very helpful support

Oct. 11, 2024

The customer service is exceptionally friendly and quick. Absolutely top-notch!

Oct. 10, 2024

TL;DR - I would give negative stars, if possible. Constant issues with ALL marketplace integration product syncing. Support tickets repeatedly closed without resolution, lack of communication. You're going to waste a lot of time explaining the same thing weeks on end, time better spent on other aspects of your business; look elsewhere for this service. I have tried all the available marketplace integrations via Marketplace Connect, excluding Target+ due to policy issues. Every single one of these marketplaces have not been able to function properly; SKUs will error out without warnings, images and other critical data will fail to update when changed within Shopify, the GUI is acceptable but not intuitive and differs from marketplace to marketplace rather than being consistent. Support will reply quickly, however, they will pass the buck to someone else just as fast. You will not receive additional contact info when a ticket is allegedly escalated. After showing proof an issue is on Marketplace Connect's end via their own logs, they will deny the facts and point fingers at the marketplace. Over the course of a month and a half, a ticket will be closed multiple times without notice. Support will reply with generic responses with no additional information or progress status updates and ultimately choose to stop replying altogether after supposed escalations. Highly disappointed with this app and wish it could accomplish what it says it does.

Oct. 10, 2024

I use this for eBay and it is pretty buggy. I estimate I have to create a ticket with support monthly for bugs. Resolving the errors always involves me fixing the bugs which takes up my time despite them being issues with the app. For $29 a month it is way overpriced

Oct. 9, 2024

Easy connection between shopify and other marketplaces. Staff always happy to help sort out the problems. Nice to keep everything in one spot! :)

Oct. 8, 2024

Awesome support, they were quick to help and identify the issue and give me a step by step how to fix.