All reviews

Rating Breakdown

  • 5
    61% (1,128 ratings)
  • 4
    3% (57 ratings)
  • 3
    2% (29 ratings)
  • 2
    2% (45 ratings)
  • 1
    13% (239 ratings)

Reviews with Text

  • 89% (1,340)
Review RSS Feed Review RSS Feed

2 / 5 Share

Oct. 10, 2024

I use this for eBay and it is pretty buggy. I estimate I have to create a ticket with support monthly for bugs. Resolving the errors always involves me fixing the bugs which takes up my time despite them being issues with the app. For $29 a month it is way overpriced

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 9, 2024

Easy connection between shopify and other marketplaces. Staff always happy to help sort out the problems. Nice to keep everything in one spot! :)

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Awesome support, they were quick to help and identify the issue and give me a step by step how to fix.

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 8, 2024

It's been one week since I have downloaded this app. I have not been able to get it to work the way it supposed to. I am looking to minimize time spent creating new listings on various marketplace platforms. I am trying to sync apparel listings from my Shopify to Amazon, Walmart, & eBay. After creating a listing on Shopify I have to optimize the listing on each marketplace individually; basically the same time I would spend creating the listing on the particular marketplace. The process to do so takes more time than creating each listing on each individual marketplace. The steps you need to take to create a new listing on Amazon is ridiculous; it's like creating the whole spreadsheet from scratch. Walmart doesn't connect properly; I can't get the shipping templates to sync. The customer service is ok but they are not really helpful with solving the issues. I am on the verge of deleting the app as it's been so much of time waisted.

Using app

9 days

Total reviews

1

Average rating

1.0

4 / 5 Share

Oct. 8, 2024

Have had a few issues starting out... but support is very helpful and knowledgable!

Using app

About 2 hours

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 8, 2024

Fantastic app, works as intended, and the support team are all amazing should you ever need help. They're fast and helpful and always go above and beyond :)

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

The app works well. I had some issues arise of my own doing, and they were able to provide the extra support to help me resolve the issue. Thank you for your help Dom.

Using app

11 months

Total reviews

3

Average rating

3.7

1 / 5 Share

Oct. 7, 2024

Not secure. There is an integration issue with Walmart, and customer support requested we share private API key pairs and secrets in plaintext. Unimaginable.

Using app

12 months

Total reviews

4

Average rating

3.5

1 / 5 Share

Oct. 3, 2024

Horrible experience. Absolutely the worst. I have tried disconnecting from Walmart, waiting 24 hours and reconnecting but have all kinds of issues with API keys, permissions, you name it. And I'm in the business. This app simply is so buggy that it takes way too much time to try to fix listings. And I only have 10 products. Someone really needs to look at the user journey - the user experience - for someone who has issues so they can figure it out. The app may work if you have everything perfectly set up, but if you don't or you can sync, can't publish, and everything with your products is fine on all the other feeds, then something is so very wrong with this app. Do better SHOPIFY. This is horrid.

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 3, 2024

super schnelles Service

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

I've received great assistance. With being a new marketplace connect seller, I've been able to get assistance with every aspect of the process. Lyn was such a great help!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Shopify Marketplace Connect app is truly amazing! It allows me to manage multiple marketplaces from one place, saving me a lot of time and effort. The order management and inventory sync features were especially helpful. I was also impressed by the fast response and resolution from their support team whenever an issue arose. I think this app is a must-have for online sellers. Highly recommend!!

Store

My Store

Using app

11 days

5 / 5 Share

Oct. 1, 2024

24 hour support is excellent. Also the Marketplace connect app is very nice new feature. Connected to my ebay store in minutes, waiting for etsy to sync. Thank you Shopify!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Aron WAS AWESOME!!!!!!!

Using app

9 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 27, 2024

Its a horrible tool when you want to manage inventory by youself. They don't offer an option to disconnect your product with their app, so you literally lost the product inventory edit permissions.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 27, 2024

lovely and expert

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

great communication from jeff. looking forward to using this app. so far its been easy to use!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Using app

Over 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 24, 2024

Great experience with customer service! Their team is quick to respond and incredibly helpful. Excellent customer experience so far!

Using app

4 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Sept. 24, 2024

Customer service is great! Highly recommended

Using app

4 months

Total reviews

1

Average rating

5.0