Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,909
chart
#371
All reviews
Review RSS Feed
Nov. 27, 2024
Great experience! I had to contact them a few times about eBay integration and each time the response was fast and on point. All issues were fixed right away.
Nov. 27, 2024
Hi, shopify marketplace connect app is easy to manage the amazon account with multi country marketplace and I faced a lot of problem but adrian (customer support) helped us to solve my problem in this apps. I am fully satisfied with this app.
Nov. 25, 2024
I was help by MarkL. He answered my questions and explained everything so well. He even told me if I had other questions, I could ask for him. I will recommend this app to everyone.
Nov. 22, 2024
Horrible app. Does not sync to Walmart and customer support gives you the run around.
Dec. 13, 2024
Se sei un venditore professionale con inserzioni ebay on line da molto tempo, questa app è assolutamente da evitare. Problemi con il match dei prodotti su shopify. Stabilito che hai bisogno di copiare tutti i dati delle vecchie inserzioni da ebay si attiva un bug e quindi l'app importa un sacco di dati sbagliati, Prezzi dei prodotti con varianti, dettagli di prodotto, ecc. Un vero delirio senza soluzione. Dopo due settimane di segnalazioni nulla è risolto. Se utilizzi il prezzo fisso per le inserzioni rischi di trovarti con oltre 200 inserzioni salvate con i prezzi a 0. Se provi a salvare tutti i prezzi da capo, uno per uno perché l'app non ha un sistema di import, ti ritroverai di nuovo i prezzi a zero il giorno dopo. L'assistenza dice che l'errore è il nostro. Peccato che le istruzioni ce le abbiamo date loro e noi sicuramente non salviamo i prezzi con valore 0. Per concludere, dopo un mese dall'installazione ancora non siamo riusciti a mandare on line in modo regolare le nostre inserzioni su ebay perdendo un sacco di vendite ed avendo perso un tempo inestimabile.
Nov. 20, 2024
Poor customer service response times, doesn't want to help you resolve the issue. Same issue unresolved for a week now.
Nov. 20, 2024
App fails to sync stock correctly with eBay, due to this I've now missed out on THOUSANDS of pounds of revenue due to the customer service not being able to effectively assist in solving the issues we're facing.
Nov. 16, 2024
Pro: - Support replies quickly Con: - Unable to help & unwilling to admit that they don't know - Unable to connect you to the correct channel of support from the start - May not respond to everything you asked but insisted that they did. - Expect a thumbs up for the chat review even though 0 problems have been solved. - Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.*** Just this alone deserves negative stars. Never considered changing the hosting website until now.) Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively).
Thank you for your feedback, A Senior Support agent will reach out directly to review and understand the issues concerned. Naturally we want to resolve any ongoing issues, Nikki
Nov. 14, 2024
Best app recomand it we use for all our entire team grozavushop.
Store
My Store
Using app
About 1 month
Nov. 14, 2024
Terrible app. Cannot connect marketplace after 20 trys
Store
My Store
Using app
--
Thank you for your feedback, We have reached out directly to advise on how to proceed with connection. Nikki
Nov. 14, 2024
Great experience! We are using the Support chat very often and always is someone available. Also via email are great people who are happy to help!
Dec. 17, 2024
*Update* Ich muss leider nachträglich einen Stern für die Performance abziehen. Also die App ist leider extrem langsam und es dauert teilweise ewig, bis man mal einen Artikel öffnen und bearbeiten kann. wenn alles eingerichtet ist, läuft es einwandfrei. aber wenn man mehrere artikel manuell bearbeiten muss, benötigt man mit der app unfassbar viel zeit. die performance muss verbessert werden. perfekt! es funktioniert alles so, wie es soll... sicherlich wird man erstmal vor lauter informationen erschlagen, aber wenn man sich einmal eingearbeitet hat, funktioniert es einwandfrei! Adrian hat uns hier sehr gut geholfen! Vorschlag. vllt ein paar mehr Templates zur auswahl stellen.. gerne auch in anderen sprachen.