Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,910
chart
#371
All reviews
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Sept. 3, 2024
This app has serious problems working with Amazon. The whole process of getting new items linked with our account is clunky and unreliable. We receive error messages that we know are false (e.g. asking for an ASIN when one is already provided). Overall this app is more of a hindrance than a benefit for companies wishing to expand their business into Amazon sales. On top of this, we currently are not receiving the service we have paid for. Marketplace Connect refuses to link our new products to Amazon or eBay due to "outstanding payments". Apparantly, we incurred these payments due to passing our order limit threshold. However, we can see that we are still under our order limit, a fact that has also been acknowledged by your own support team. In summary, we have been left waiting for a service that we pay a premium for which doesn't even work properly. This is shocking considering Marketplace Connect is owned by Shopify! I would advise other businesses to seek alternatives.
Aug. 31, 2024
Support is good and the app connects well to most marketplaces except for eBay which is a nightmare. I wish there was an easier way to disconnect incorrectly linked products rather than wait a few days for support to do it.
Aug. 31, 2024
Can't seem to set mine up - either an issue with the asin or sku. Great concept, just unfortunately doesn't work for me so will try the old fashioned way of manually adding the products to Amazon.
Aug. 30, 2024
dont waste your time you get zero helo from these and the app is not easy to use, the fees are also crazy!!!!!!
Aug. 29, 2024
This app is one of the best ways to get into many marketplaces all from the convenience of one website(your own). The customer service is there to help and the platform allows for you to get into the places where your customers are already looking. Paid traffic seems secondary when you have the power to put your product in front of your customers in the marketplace they are already looking. Omni-channel sales, let's do this!
Aug. 29, 2024
easy to integrate and more importantly they have an excellent customer service.
Aug. 28, 2024
freundlicher - hilfsbereiter - schneller support - verschiedene Ansätze probiert und direkt eine Lösung gefunden - DANKE <33
Aug. 28, 2024
Carlo was the best person I've ever talked to! Every other rep has been very difficult to talk to, not understanding my issues. The only app I will use! But it needs to have its chatbox much bigger because its currently
Aug. 27, 2024
Joy V. was such a breath of fresh air. The issue I created by trying to upload all my products at the same time on a new account was not apparent to me at the time. Joy V. took a very compassionate approach to letting me know what happened and why I would have to wait five days until Amazon lifted the ban on future uploads from our account. We were not aware of this restriction until now. However, we have learned and can move forward. It was such a joy to have Joy V. lead us down the right path that included the proper classifications for all our product lines. I cannot recommend Joy V. or the support team any higher than the 5 stars...however, we sure would like to.
Aug. 26, 2024
Great support staff. But it needs to have its chatbox much bigger because its currently hard to scroll without running thru the entire conversation which is very annoying as ive said this over and over since last year! other than that great appp and awesome staff!!
Aug. 27, 2024
Very efficient, kind, and professional agent with patience and diligence on their work ethic.
Aug. 24, 2024
I've been using this app for nearly three days to integrate my POD items on Amazon, but I'm still encountering issues. Customer service has been friendly and tried to assist, but they don't seem to fully grasp the problem. The user dashboard is very complex and hard to navigate. I've already spent two days on this app, so I'm hesitant to uninstall it right away. I'll give it one more week to see if I can make it work, but if you're new like me, you might want to consider exploring other options for now.
Aug. 23, 2024
If you are just getting started, don't use this app!!! It's a normal nightmare to sync it with Amazon and eBay if you haven't configured your products on Shopify (nobody will tell you that) - It's definitely not newbie recommended and not as straight forward as they want you to think it is. Until today (23/08/2024) I haven't been able to send a single product from Shopify to Amazon - there's always an error somewhere! Not great!
Aug. 22, 2024
Rainier Salta was a great help and very knowledgeable in the shopify processes.
Aug. 22, 2024
Aug. 22, 2024
This review is for the ebay sync. Most features work well and sync properly. The 2 starts is due to there lack of support and assistance. For eBay Motors Parts and Accessories, we have been having issue with the Epids information in the app, not populating on the Ebay listings. Our first communication was on July 25th. Since then I've requested an update to the issue every 3-4 days. I've yet to get any answer to the issue besides its been sent to the DEV team. This is an important issue, as car compatibility for car parts on eBay is a huge way for listings to get shown. HELP ME!
Aug. 20, 2024