All reviews

Rating Breakdown

  • 5
    62% (1,181 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (252 ratings)

Reviews with Text

  • 89% (1,397)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2024

Mariel R. was fantastic help with fixing my issue when it came to linking my products to Amazon and understanding how the app works. Its reps like those that give this app the praises it gets. Feel confident knowing that if i have any more problems (which i hope not) that good customer serivce reps like mariel will be there to help. 5 stars all the way.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Best support i never had

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Such a fantastic app and great customer service. Everyone is highly responsive and are always able to solve any issue right away! Could not have asked for a better tool!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2024

Adrian always does an awesome job when we need asistance app always works great and super easy to set up.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2024

The Shopify Marketplace Connect app has been a game-changer for our business! It seamlessly integrates our store with multiple marketplaces, streamlining our operations and boosting our sales. The user interface is intuitive and easy to navigate, making it simple to manage listings and orders across various platforms. A special shoutout to Stef for the exceptional support! Stef has been incredibly responsive and helpful, addressing our questions and concerns promptly. The personalized assistance we received made the whole experience even better. We highly recommend the Shopify Marketplace Connect app to any business looking to expand its reach and simplify marketplace management. Thank you, Stef and the team, for your outstanding service!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

June 26, 2024

Adrian was great, thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

It’s has been great well and I’ve learned a lot from it.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

I recently experienced a connection issue with eBay, but the support team was incredibly responsive and effective in resolving the problem. Their professionalism and dedication to customer satisfaction were evident throughout the process. Thank you for your excellent service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

I absolutely love the orders interface. For us, eBay is a huge part of our business. This makes tracking all of our orders and customers in one place. Just one click of import and the order is in your Shopify. The customer service is impressive too. We had an issue and it was resolved in minutes with a clear and concise email. HIGHLY RECOMMEND!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2024

support is super helpful...selling on Amazon isn't easy

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

June 24, 2024

I'm excited to see how we can transition our Target Plus catalog to the app. It looks pretty simple -- much more simple than the connecter we are currently using.

Using app

About 1 month

Total reviews

3

Average rating

5.0

2 / 5 Share

June 24, 2024

The App works but beware despite turning off "Import Orders" (which Shopify explicitly say is the only chargeable part of the app) Shopify began charging me significant amounts, going against their own terms and conditions, and without my permission. I was not importing orders, just syncing product inventory to our Amazon account (which is a significant size now). They decided to start charging us a fee for all our Amazon orders completely unrelated to anything Marketplace connect. My money is still being held although apparently the billing team are looking into it but it does not seem to be going anywhere.

Using app

11 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 24, 2024

Great support when i had an issue today - Joy escalated and resolved this issue very quickly wgich is so important when communicating fulfilment times back to Amazon

Using app

About 2 months

Total reviews

5

Average rating

5.0

4 / 5 Share

June 21, 2024

I am still learning. I am trying ot connect with Wal mart and it like crazy. I have all the information but some reason it is not doing nothing. Even one of the shopify agent tried to help and still nothing. I do not understand lol.

Using app

3 days

Total reviews

12

Average rating

4.4

5 / 5 Share

June 21, 2024

Brilliant really helpful

Store

My Store

Using app

About 1 hour

5 / 5 Share

June 21, 2024

Ian was amazing. I cannot thank him enough for working with me to resolve my issues. He helped me when two other support agents could not solve my problem. I am incredibly impressed and thankful for his persistence, knowledge and kindness. I hope to work with him again and again, he deserves a promotion!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2024

Thanks for your help today in listing my products in the Shopify Marketplace Connect.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Very patient and went above and beyond my simple questions. He has great probing and problem-solving skills.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2024

Ediline Postrano was incredibly helpful addressing my questions about connecting my Walmart store to my Shopify Store. I learned a lot and shed a few headaches! Thank you Ediline!

Using app

21 days

Total reviews

7

Average rating

2.9

5 / 5 Share

June 20, 2024

This team really deserves 5 stars because they helped me very quickly and professionally! I am pleased with the result of their support Эта команда действительно заслуживает 5 звёзд потому что они помогли мне очень быстро и профессионально! Я доволен результатом их поддержки

Using app

13 days

Total reviews

4

Average rating

5.0