Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,915
chart
#340
All reviews
Review RSS Feed
March 27, 2024
This app dont running very performant, the support is horrible. All imports are not correct, and only random correct. If you contact the support you get only ***** answers what are not related to the issue.
Thanks for your feedback, Please reach out to support, we have an open conversation and have requested examples to help resolve your queries. Nikki
March 26, 2024
It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have explained to them in detail the use cases how to fix this. They have yet to get back to me since January. @Shopify can you find a better partner to fulfill marketplace connections or develop it yourselves?
Thanks for your feedback, We agree the timing has not been as expected and have reached out for new examples of this issue. We kindly await your response. Nikki
March 25, 2024
Fast customer service and a wonderful platform to explore. I'm looking forward to power listing my massive database.
March 25, 2024
I just got top notch help from Jae in the support department. I like this app and the possibilities!
March 27, 2024
Mark is an absolute star - Mark really helped in re authenticating my store connection - great support as always !
March 25, 2024
Ediline was so helpful and helped me to sort an issue I had with a listing. Great service and highly recommended. Ediline was so patient and made sure everything was working correctly before leaving me. 5 star service.
March 25, 2024
I use this app every day and i'm happy with the service. When I have had to troubleshoot, the live chat support has been excellent.
March 25, 2024
I appreciate prompt responses and helpful advice to assist me with everything.
Store
My Store
Using app
8 days
March 25, 2024
So far so good. The app works much better for us than CED Commerce & the support is 1000 times better! I've had support from Joy & Jae from Marketplace Connect - both delivered exceptional service & knew exactly what they were talking about. Very impressed!
March 24, 2024
The help desk was very responsive and immediately solved any issues. I am happy with this app it is vey helpful.
March 24, 2024
Great app. It is quite complicated to list on Amazon. But with this app it is easy. And the support team is very helpful.
March 24, 2024
This app is highly recommended by me for anyone starting a new ecommerce store and need to post on other platforms, very easy to use and very affordable. I was assisted by a very nice person. Without their help I would be lost, thank you for all your help.
March 24, 2024
not very good, not all the categories of Amazon is in this app, so when u send date from shopify to Amazon you are not able to select correct category and then Amazon won't allow u to change it. Customer care support is on and off, some time u get a good person some times totally waste of time. only reason I started using it with the thought that its by Shopify but not looking for other apps to select and that may cost me a lot of time in setup.
Thanks for your feedback, We have reached out directly and provided a solution to your enquiry, please do not hesitate to contact our support team, available 24/7. Nikki
March 23, 2024
This app has saved me a lot of time. I keep learning more features and it will be invaluable tool for my ecommerce management.
March 23, 2024
I am new to Shopify Marketplace Connect. My experiences have been great! I have had the best support team helping me at anytime. I expecially want to thank, LOVELY, the person I was chatting with tonight. Not only did Lovely help me troubleshoot and resolve my issues, but Lovely also motivated me and energized me to continue pursuing my dreams of achieving success with my online hoodie business. The great thing about Lovely that I recognize is that Lovely is great with her job in supporting people. I think that it will be better if Lovely was in a higher position to teach and spread to many others. It wouldn't be good to just have Lovely continue in this one position helping individuals...when Lovely can pass along what Lovely...it must be multiplied and spread to others that I have no doubt Lovely can do. Although I would love to get support from Lovely all the time...I am not so selfish to keep Lovely to myself...Lovely must spread Lovely Ways to others...so that everyone that contacts Shopify Marketplace Connect will have the same lovely Lovely experience that I had tonight. Please include my review in Lovely's file records so that when it comes time for a performance reveiw and promotion, my review is the first thing you will see!!!
March 22, 2024
I'm new to this stuff and encountered problems however I went on the Live Chat and had such an amazing experience. Such good customer service and resolved all my problems and provided extra tips to help me on my journey. Top Knotch, thankyou Ediline.