All reviews

Rating Breakdown

  • 5
    62% (1,183 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (254 ratings)

Reviews with Text

  • 89% (1,401)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 22, 2023

Really great and fast customer support. Highly recommend! Looking forward to opening even more marketplaces as it's now possible to connect them.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 21, 2023

Since Shopify has taken this over, they've destroyed the app and any work you've previously done. I had all of my settings correct and everything was working fine for months without touching it. When Shopify took this over, here's a few things that have happened. - It disconnected from Amazon without notifying me. Meaning that no orders were flowing causing late shipments. I almost lost my Amazon store over this. - All of my settings were changed. So all of my custom titles, descriptions, etc. on Amazon were wiped out and overwritten with what's on Shopify. - My rankings fell out of the sky because of the second bullet point. The developers working on this should all be fired. They're destroying people's stores.

Store

biöm

Using app

4 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Sept. 21, 2023

I'm really happy with the entire support team. They are always very helpful and fast! Thanks for helping us spread our movement to save all street cats and dogs via Amazon!

Store

STRAYZ

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

I am quite inept when it comes to anything with a computer. I needed to verify that my Shopify store and Amazon store were in sync. I usually LOATHE live chats...but on this particular occasion,. Jason D was a pleasant surprise. He was polite, direct and efficient and I had my answer in 10 min. It probably would have been closer to 3 minutes if I were as efficient on getting him the answers he needed!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 21, 2023

I've been having issues with integrating my Shopify store across to Amazon. This app worked well to get my store across to Ebay and Google, but Amazon is a more complicated beast. Jae at Codisto has been great fixing some issues I had with SKU's and UPC's so I'll be jumping back into Shopify Marketplace to have another attempt at listing on Amazon. Thanks Jae for the help and advice.

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 20, 2023

the support expirence is amazing they will walk you threw everything you need to know highly sugest getting this app!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 20, 2023

STAY AWAY STAY FAR AWAY The Staff is great because the program is terrible. This is by no means an integration. The status notification on whether your item is published or not is misleading and will say your item is Active on Amazon when in fact it's not and vice versa, status will show you it's not active or published when it actually is. So you never know if the app is working correctly. The app causes so many errors that things don't get published on Amazon. I can't believe that Shopify would endorse a company like this. You are much better off not integrating and listing directly on Amazon because this APP will do nothing but mess up your Amazon account and wast your valuable time.

Using app

About 1 month

Total reviews

6

Average rating

4.2

5 / 5 Share

Sept. 20, 2023

rep was very patient and helpful. I was just about to close the account because I could not "get it" too much effort and time spent. He was able to cure all of that by simplifying everything and even offered a plan that was better suited for me

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Mark was brilliant today, we could not link my Etsy product inventory with Shopify and he was super quick and confident in fixing this for us!

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

The representative named Rain was very helpful and professional. I am very happy with the service!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 19, 2023

Very complicated to set up the connectition.

Using app

About 1 month

Total reviews

1

Average rating

1.0

4 / 5 Share

Sept. 19, 2023

The plugin is really well thought out. I was a bit frustrated with some initial difficulties, but the support in the live chat was outstanding. Adrian helped me step by step to set up products and fix bugs. I'm sure the plugin will get better and better in the future.

Using app

About 2 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 19, 2023

Merci beaucoup a Noel pour son aide précieuse et le temps passer pour m'aider a configurer et connecter mon application, au top !

Using app

4 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

All good

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

I have made 2 sales on it in just a few days. Definitely works! Thank you!

Using app

11 days

Total reviews

21

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Mariz in your Customer support Chat is AMAZING, best Customer Service I've had in a long time. Walked this grandma through step by step the process, was patient and kind, and above and beyond CS available in any market today. She should be commended for her superior service to exceed a customer expectation in today's world. Thank you Mariz !

Using app

About 4 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 15, 2023

DO NOT USE. 1st support call deleted all of my Etsy categories, tags, digital listings, disconnneted my files and added shipping. Customer support are still "looking into it" (2 weeks later) 2nd support call. how do i disconnect one product... "set it to inactive and it won't delete it.. " "are you sure it will not delete the product" "yes" okay... guess what... deleted the product on Etsy.. "oh sorry.. yes Etsy will do that" FFS

Using app

17 days

Total reviews

4

Average rating

3.8

5 / 5 Share

Sept. 15, 2023

Lou J was amazing! Top tier service! Excellent in every way!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Great service, works good. Good customer service

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Excellent app and great customer service

Using app

11 months

Total reviews

1

Average rating

5.0