All reviews

Rating Breakdown

  • 5
    63% (1,218 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (32 ratings)
  • 2
    3% (49 ratings)
  • 1
    14% (265 ratings)

Reviews with Text

  • 89% (1,443)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2023

Shopify Marketplace is a great app. Simple to use interface. And if you have any issues understanding something, the live support is right there to walk you through it. (Mark was great help!) What more could you ask for.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review! Mark will be thrilled with your comments! The support team is available 24/7 and can walk you through any of your queries :). Please reach out anytime! Nikki

5 / 5 Share

Oct. 11, 2023

The app works great! Adrian offered great help in the setup process.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! So pleased Adrian was able to assist you with the set up process! Please reach out anytime! Nikki

5 / 5 Share

Oct. 10, 2023

I was having countless sleepless nights trying to figure out how to configure my listings/mapping etc and Ronel came through, he was very thorough, and he connected everything he could for me and for that I am grateful.

Using app

7 days

Total reviews

19

Average rating

3.7

Developer Reply

Thanks for your review! Great to hear your experience was a positive one! Our support team is available 24/7 please reach out anytime! Nikki

5 / 5 Share

Oct. 10, 2023

The support team has been amazing getting a large amount of my listings posted successfully! The app is also great to use. I recommend!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

I have been using this application for a short time, but from what I see it is very efficient, high-level technical support, they will help you with everything and patiently serve customers, all technical assistance. Best regards and thank you again

Store

M&B

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

The ease of onboarding new partners was frankly a little stunning. All of a sudden I'm selling in a category I had no intention of entering and making sales with a partner all the way across the country.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

Amazing! I had slight issue but Adrian was very helpful and talked me through the steps to fix it. 100% recommend this app!!

Using app

7 days

Total reviews

12

Average rating

5.0

1 / 5 Share

Oct. 12, 2023

Three edits to list a product is too long. It took me all day just to list two products, which did not list correctly after all. After building the listing in Shopify, you are forced to build the listing for Etsy in Marketplace, then when you get to Etsy, you have to rebuild the listing. The variations did not carry over. The app forces you to select the deepest subcategory, rather than the correct one, and there is no changing it in Etsy, as there is no drop-down from which to choose a new category. When you have an error, having to go back and forth between the different windows, i.e. leaving the page, makes it difficult to reconcile errors, i.e. if you do not fill out the form out according to the apps requirements, you cannot pass go. There is no bulk listing that I know of; at least Help had no idea whether there was or not. Out of three Help chats, only one person knew what they were doing.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback, We are sorry you did not had the positive experience we aspire to. A Senior representative has reached out for discussion and call to discuss further options. Nikki

5 / 5 Share

Oct. 9, 2023

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Brilliant. We've tried FBA with Amazon where we had to create a second company in Germany to do that, and getting the same result as now. What we get now is seamless orderflow!

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 9, 2023

Using app

26 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 9, 2023

Support has been great to allow me to understand scope covered and finalize setup. Seems to do exactly what I want for now. If there is no bug in the orders synchronization it will be perfect ;)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

Adrian always is helping me , immediate answering all my questions and quide me to solve any problem arise. Many thanks to him. I give 5* plus ++ Andreas Anastasiades Mummy Like

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

excellent highly recommended

Using app

10 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 7, 2023

Terrible app Used this app to integrate items into walmart. It's just horrible. Constantly have to communicate with support, which does not help at all. For a month of communication nothing normal they could not advise. The only thing that worked well was changing product names and tracking purchases, everything else is just a sham. Product descriptions - does not work. Changed them 1000. They are simply not loaded into walmart, this field just exists for beauty. Contacted support with this issue, about 100 emails. In 3 weeks - nothing has happened. Trying to deceive in correspondence and stall time, it is not clear why. Inventory - is not exposed, this field is also created for beauty. Disabling/enabling products - works once in a while. I disconnected all my products - it doesn't work. When you communicate with support, they have to prove that the problem is on their side, they just ignore questions and proof that their application is to blame for errors and problems. Half of the questions are unreadable and support just answers with scripted phrases. They don't help, they just "open cases", feed promises, and at times try to make customers look like fools by attaching absolutely absurd proof that they have nothing to do with it. And finally, for dessert, they recently had a price crash and all my goods became 2-3 times cheaper. Accordingly, anyone could buy my goods 2-3 times cheaper. The whole day I was in touch with support and they could not help me with anything. I heard only phrases, "yes, the problem is on our side, but we are doing our best to solve it". As far as I realized these problems were not only for me. Because of them I had to delete all the products, just not to lose money. And if I was not near a computer at that moment, it is not clear how much money I would have lost. I do not advise anyone to use this as an integration with walmart.

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback, We acknowledge there was an isolated price sync issue with Walmart that has now been resolved. We would love to set up a call and walk through any further concerns you may have as we have many merchants without issues on Walmart. Nikki

5 / 5 Share

Oct. 6, 2023

Always excellent service, no matter day or night.

Using app

37 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Michael was very helpful, we solved a lot of issues in a short time!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2023

Great support, quick response and answered exactly what I asked! Thanks

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Great app that will save you a lot of time if you want to connect to Amazon. Great customer service!

Using app

10 days

Total reviews

1

Average rating

5.0