Shopify Marketplace Connect

Excellent service! Very patient and helped solved my issues.

The journey of listing on Amazon has presented its fair share of challenges. Recalling my experience with the earlier iteration of this application, formerly known as Codisto, which I utilized a few years ago to synchronize my secondary store with Amazon and eBay, the initial setup was remarkably user-friendly. The Codisto team, in that version, efficiently handled the configuration for my store, simplifying the entire process. The convenience of a straightforward setup, coupled with a manageable monthly fee, made for a seamless experience. Their proactive assistance during the platform setup was genuinely valued. However, in the current version, the hands-on assistance that was once available has been replaced by a redirection to an extensive documentation resource. This transition places a higher demand on users to possess an advanced level of expertise to navigate and execute the setup successfully. Notably, the product listings exhibit notable shortcomings, including missing product photos and variants that fail to sync appropriately. This results in a confusing array of mixed-up images, where pictures from one item may mistakenly appear in an entirely unrelated product listing—such as finding ring images in a cushion listing, creating a perplexing and less-than-ideal situation. Despite persistent efforts to understand and resolve these issues, the support received for other concerns has proven less fruitful. It appears that the support team may not be actively seeking new users, potentially hindering a smoother onboarding process. A more collaborative approach from the support team, providing assistance with the setup, could significantly contribute to user satisfaction and overall business success. Streamlining the setup process has the potential to increase user adoption, fostering a more prosperous ecosystem where successful businesses generate better income, ultimately leading to the app's success.

Sehr nette und schnelle Hilfe im Chat

The support for getting setup is awesome and very quick turn around. It's a very flexible app and will save a lot of time syncing between Shopify and Amazon. It gives you the option to map default values for attributes, which can save you a lot of time when publishing the same kind of product over and over.

We've come across a critical error with Amazon listings that the team here is having issues identifying and resolving. They have acknowledged the issues in their software. They are actively working on it, but the last issue we reported has gone unresolved after 2 months. We are starting to question the technical aptitude of the team, but if something changes, we will update this review.

I talked to Rain, and He helped me to go through linking to Etsy. He was great. Thank you

Great support by Russ, very knowledable and willing to help. Thank you for help

Support has been very patient and helpful as my company goes through a bit of restructuring on the backend. They worked with me step-by-step to get my listings properly connected to new products and unlinked from old products!

Hi team, The install page is frozen, when I click install it try's to open a page but nothing comes up?

This app SUCKS. When clicking install, goes NOWHERE and the page is blank. Tried 3 different browsers and still nothing! FIX your app or REMOVE IT from the Shopify app store!

Its super easy to setup.

Very bad support if you want to remove or update your products

Jae was extremely helpful and knowledgeable. This is a great app and the customer service is quick and always helpful

Great app and excellent support! Dom was able to help us resolve the issue very quickly and their service was great! Highly recommended!

The support from Ian was fantastic in resolving all the issues I was facing with Shopify Marketplace Connect. My interface with ebay is now 100% fixed after working in partnership to identify the cause and remedies. Thank you, I will certainly not hold back in getting support promptly in the future.

Kann diese app und den Support sehr empfehlen!

I have been using Shopify apps: Marketplace Connector for a few months now and I am very impressed with its performance. It has helped me to expand my online business to multiple marketplaces, such as Amazon, eBay, and Etsy, without any hassle. The app is very easy to use and integrates seamlessly with my Shopify store. I can manage all my listings, inventory, and orders from one place, and any changes I make are automatically synced across all platforms. The app also allows me to customize my product details, such as titles, prices, and descriptions, for each marketplace. The app has increased my sales, reduced my workload, and improved my customer satisfaction. The app's customer support is also very responsive and helpful. They answer all my questions promptly and provide me with useful tips and advice. I would highly recommend this app to anyone who wants to sell on multiple marketplaces with Shopify.

Nach anfängliche Schwierigkeiten bei den Einstellungen, musste ich mich an den Support wenden. Auf die Chatanfrage wurde innerhalb von weniger als 1 Minute regiert und die Auskunft war TOP. Ich erhielt genaue Angaben, auch mit Bildern und konnte die Einstellungen schnell abschließen. GERNE WIEDER !!! thx @Mark