All reviews

Rating Breakdown

  • 5
    63% (1,218 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (32 ratings)
  • 2
    3% (49 ratings)
  • 1
    14% (265 ratings)

Reviews with Text

  • 89% (1,443)
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5 / 5 Share

Sept. 29, 2023

Amazing service amazing products. 400 products (1500+ variants) listed on ebay instantly - and it's free. What more could you want?! 20 stars ********************

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

What a wonderful experience working with these folks and my own personal helper. she taught me so much. I'm a believer!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

I just started selling on Amazon recently and learning how to use Amazon Seller Central has been difficult to say the least. Editing, publishing, managing products and orders in Marketplace Connect has been much much easier and much quicker than working in Seller Central. Shopify Marketplace Connect has simplified my workflow greatly!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Responsive support & connection to Walmart marketplace is pretty quick!

Using app

3 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 27, 2023

the team at shopify marketplace have gone above and beyond to address any questions or concerns we have had and they have got it sorted and working perfectly for us!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Very helpfull support

Using app

22 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

The customer service was excellent whilst transitioning to Marketplace Connect.

Store

Lulabay

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

I had hit a snag and Mark L. was very very helpful! Fast replies, easy to understand instructions and straight to the point. Awesome service!

Using app

18 days

Total reviews

22

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

I originally gave this a 1 star rating... I use Etsy and it WAS awful.. but after working with Tech Support they have been very proactive and implemented changes that have enabled me to link and add products with ease. I now feel very confident that this is a great product and am happy to give it 5 stars, as I know that even if I come across an issue, it will be sorted respectfully and quickly. well done Marketplace Connect support and tech team!

Using app

25 days

Total reviews

4

Average rating

3.8

1 / 5 Share

Sept. 23, 2023

DO NOT CONNECT TO YOUR ETSY SHOP! This app deleted (Not deactivated, not set to draft, deleted) several listings that were also my best sellers! I have spent many hours trying to sort it out. Short of a miracle from Shopify support, this will likely cost me thousands of dollars in lost revenue right as Q4 begins, possibly more. The Etsy marketplace ranking for these listings cannot be regained by simply creating another listing. I wish I read the reviews first and saw the same has happened to other Etsy sellers. Learn from my mistake: DO NOT INSTALL THIS APP AND SYNC YOUR ETSY SHOP!

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 25, 2023

extremely helpful thank you so much

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Really great and fast customer support. Highly recommend! Looking forward to opening even more marketplaces as it's now possible to connect them.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 21, 2023

Since Shopify has taken this over, they've destroyed the app and any work you've previously done. I had all of my settings correct and everything was working fine for months without touching it. When Shopify took this over, here's a few things that have happened. - It disconnected from Amazon without notifying me. Meaning that no orders were flowing causing late shipments. I almost lost my Amazon store over this. - All of my settings were changed. So all of my custom titles, descriptions, etc. on Amazon were wiped out and overwritten with what's on Shopify. - My rankings fell out of the sky because of the second bullet point. The developers working on this should all be fired. They're destroying people's stores.

Store

biöm

Using app

4 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Sept. 21, 2023

I'm really happy with the entire support team. They are always very helpful and fast! Thanks for helping us spread our movement to save all street cats and dogs via Amazon!

Store

STRAYZ

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

I am quite inept when it comes to anything with a computer. I needed to verify that my Shopify store and Amazon store were in sync. I usually LOATHE live chats...but on this particular occasion,. Jason D was a pleasant surprise. He was polite, direct and efficient and I had my answer in 10 min. It probably would have been closer to 3 minutes if I were as efficient on getting him the answers he needed!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 21, 2023

I've been having issues with integrating my Shopify store across to Amazon. This app worked well to get my store across to Ebay and Google, but Amazon is a more complicated beast. Jae at Codisto has been great fixing some issues I had with SKU's and UPC's so I'll be jumping back into Shopify Marketplace to have another attempt at listing on Amazon. Thanks Jae for the help and advice.

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 20, 2023

the support expirence is amazing they will walk you threw everything you need to know highly sugest getting this app!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 20, 2023

STAY AWAY STAY FAR AWAY The Staff is great because the program is terrible. This is by no means an integration. The status notification on whether your item is published or not is misleading and will say your item is Active on Amazon when in fact it's not and vice versa, status will show you it's not active or published when it actually is. So you never know if the app is working correctly. The app causes so many errors that things don't get published on Amazon. I can't believe that Shopify would endorse a company like this. You are much better off not integrating and listing directly on Amazon because this APP will do nothing but mess up your Amazon account and wast your valuable time.

Using app

About 1 month

Total reviews

6

Average rating

4.2

5 / 5 Share

Sept. 20, 2023

rep was very patient and helpful. I was just about to close the account because I could not "get it" too much effort and time spent. He was able to cure all of that by simplifying everything and even offered a plan that was better suited for me

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Mark was brilliant today, we could not link my Etsy product inventory with Shopify and he was super quick and confident in fixing this for us!

Using app

About 2 months

Total reviews

10

Average rating

5.0