Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,916
chart
#351
All reviews
Aug. 29, 2023
Kind of a pain to hook up with some errors, but luckily customer service is excellent, kudos to Arlie who knows their stuff!!
Thanks for your review! Arlie will be thrilled with your comments :) it can be challenging at times, but the support team are on hand 24/7 to assist and you are not kept waiting ! Nikki
Aug. 26, 2023
Now that they have fixed the app it finally loads and is not just a blank page. The bulk edit buttons are doubled and when you click them they don't work. The sorting doesn't work and the filters aren't working. I connected our etsy account completely, it shows up in connected marketplaces, and then after a few hours just disappears. Support before replying please review ALL of the tickets I have put in and how only 1 has been resolved. This is insane how bad this app is. It just doesn't work.
Thank you for your feedback, We acknowledge there has been some issues in regards to our Etsy connection. All of the issues you have raised have now been resolved. We thank you for your patience and support. Nikki
Aug. 26, 2023
Cloe was very helpful in walking me through the marketplace. She remembered the problems I was having and helped in getting my products listed.
Store
My Store
Using app
19 days
Thanks for your review! Chloe will be thrilled! Glad you were able to list your products! Happy selling... Please reach out anytime! Nikki
Aug. 26, 2023
This app does not work, and very very slow app. I tried to list on amazon and Walmart it will not list. Will not link eather errors errors and errors.
Thanks for your feedback. We have reached out directly with a response to your query and offered an onboarding for further assistance. Nikki
Aug. 25, 2023
HI we cannot get any help from shopify or codisto . codisto app was working when it own by amazon . you could help . now as shop owner i cannot even add new items to amazon.
Thanks for your feedback, Great news! We have reached out directly and provided full support with full resolution! Please don't hesitate to reach out any time. Nikki
Aug. 25, 2023
This app needs a mandatory tutorial video before using. I downloaded this thinking it was an actual Shopify app, not Codisto. It ruined my Etsy storefront completely. When I enabled the products in the app it created new listings on Esty and cost me SO MUCH MONEY. I currently haven't been able to log into this app to make changes for TWO DAYS. This is absolutely unacceptable.
Thanks for your feedback, We value the input you have provided and highlighted issues we are now resolving. We will notify you directly on further updates. Nikki
Aug. 25, 2023
We've used Codisto for awhile and it could be better. The old eBay app used to allow us to choose locations by item. They didn't have a location option until we addressed it with them and was a serious teeth-pulling episode. Eventually they came up with the means to pick ONE location which we figured out a way to manage (despite the fact that some items come from one location and some from another). Now with Walmart Marketplace ending and this app being official (?), the Walmart portion does not have a place to choose locations where the product is coming from. So we sold items out of a location that doesn't have shipping facilities. Why can 2 of them have location option and not Walmart? If this cannot be updated immediately, we'll have to find another app (which I would rather have have to do).
Thanks for your updated feedback, We do have Multi Location for ebay but not currently for Walmart or Etsy. These are certainly on our roadmap and will be added very soon! Nikki
Aug. 24, 2023
I recently tried out the Shopify app "Shopify Marketplace Connect" to facilitate the upload of my Shopify products to Amazon.in. Unfortunately, my experience with the app has been quite disappointing, primarily due to two key issues. I encountered significant challenges with the customer support provided by Shopify Marketplace Connect. Specifically, I needed GTIN approval as per the app's requirements. However, I already possessed brand and category approval under Toys & Games on Amazon. In this situation, Amazon offers a straightforward solution by allowing the creation of an ASIN through the "we don't have product id" option. This contrasts starkly with SMC's insistence on GTIN approval. As a user, I anticipated a more adaptable approach that aligns with Amazon's existing systems and approvals. The lack of flexibility in this regard greatly hindered my experience. Furthermore, the app exhibited issues related to image quality and capture. One of the app's intended purposes is to simplify the process of uploading Shopify products to Amazon.in. However, I found the app to be needlessly complex and difficult to use. I believe that its functionality should be more intuitive and user-friendly. Furthermore, I found it easier to utilize bulk upload via Excel to transfer products from Shopify to Amazon.in. This ease of use in the manual method contrasts sharply with the cumbersome nature of the app. Taking into consideration the poor customer support, limited flexibility, image quality concerns, and overall difficulty of use, I have decided to uninstall the "Shopify Marketplace Connect" app. For those seeking a seamless and efficient means of uploading their Shopify products to Amazon.in, this app proves to be time-consuming, inefficient, and, in my experience, a waste of money. I do not recommend its use, especially if your goal is to simplify the cross-platform product uploading process. Overall, my experience with "Shopify Marketplace Connect" has been far from satisfactory. I hope that future updates address these issues, making the app more user-centric and aligned with the needs and systems of online marketplaces like Amazon.in. Until then, I will be seeking alternative methods to achieve my product uploading goals.
Thank you for your feedback, Amazon provides no access via API for us to know that Brand registry/GTIN exemption has been granted for the categories/brands you have applied for. Without this requirement non qualified merchants would look for a way around potentially listing thousands of items against Amazon regulations. Our aim is to protect our merchants and their brands. You can see from many reviews our support team have an excellent reputation and are available 24/7. We have reached out directly to offer step by step support if required. Nikki
Aug. 24, 2023
After installing to address the removal walmart market place, the application took over my etsy store. After hours on support with shopify, marketplace was removed. Unfortunately, it has removed my ability to manage Etsy and all listings that have been in place for years. Even Etsy said they could not revert the changes. Save yourself time/money and just manage the platforms directly.
Thanks for your feedback, this is invaluable to us. I am pleased to advise we have resolved the issues you have raised with us. Please reach out should you have any further queries. Our support team are available 24/7. Nikki
Aug. 23, 2023
The app is mostly easy to use and understand, and has good customer service for if you run into any problems.
Thanks for your review! Great to hear you have found the app easy to use and been able to reach our infamous support team! :) Please reach out anytime! Nikki
Aug. 22, 2023
Tried this app and looked all easy so far. Tech support are the best in town helped me in all issues I had and also they assist with a screenshot for better understanding. thanks to Tom for his prompt assistance :)
Aug. 22, 2023
This app has stopped us from getting any sales on Amazon for 6 months. Its help center has had 6 months to resolve it and is still unresolved. Their help center keeps saying to reauthorize Amazon, which we have done (more than 20 times) and it still keeps advising the same issue. Our Amazon store is working perfectly. Nothing wrong there, only the app.
Thanks for your feedback, As per our communication, this is an Amazon account level issue. This needs to be resolved directly with Amazon. We do not have access to Amazon accounts. Please reach out once you have resolved the Amazon account issue. This 1-star review is unrelated to Shopify Marketplace Connect app. Nikki
Aug. 28, 2023
C'est lent, c'est lent c'est lent et tres difficile de synchroniser avec les template. Jamais reussis
Merci pour votre retour, cela nous est inestimable. Nous vous avons contacté directement et vous serions reconnaissants de nous permettre de vous aider. Thank you for your feedback, this is invaluable to us. We have reached out directly and would be grateful if you will allow us to help. Nikki
Aug. 18, 2023
Absolut tolle App. Die Listings sind super schnell bei ebay, lassen sich wunderbar über einen Masseneditor bearbeiten, was bei einem großen Sortiment sehr hilfreich ist. Der Live Support ist mega kompetent und schnell. Einfach unglaublich gut.
Aug. 18, 2023
great app if you are looking for a one stop solution for your inventory and order sync across multiple marketplaces. their customer support staff is very helpful, they are well trained on the technical aspects. I am happy that they are not doing a robotic chat, they are actually solving customer's problems. Once again, thanks to Ediline for all your support and best luck to the app.
Aug. 18, 2023
I've never experienced top-quality customer service. This company blew me away with their performance and outstanding system. This is the best system to connect all of your marketplaces and have them in one system. Don't waste any more time, get with them right away!!
Sept. 11, 2023
Been using this for a few weeks. This is an extremely frustrating app to use. Horrible interface. Everything is messed up. Maybe it is because I have 3 to 4 thousand SKUs but this app is a brick. Nothing transfers properly. Too many mistakes. Doesn't flow properly. So far pretty bad experience. Maybe needs a few months. But this is a terrible waste of time. Pricing is messed up on walmart site. Products supposed to go for 7.99$ are being sold in 10 packs for 7.99$ Should be 79.99$??? Extremely Frustrated. Coming back a few weeks later to edit my review. My Review stays the same, but maybe even worse. Keep getting orders through walmart, and the problem keeps compounding. Walmart is taking a SKU for a single item and putting it to a listing of 10 packs. Customer only paying for a single item. Nobody is able to help.
Using app
About 1 month
Total reviews
8
Average rating
4.0
Thank you for your feedback, We have reached out directly to discuss your concerns, and can respond promptly to any issues. Or you can contact us directly through the app, we have 24/7 support. Nikki
Aug. 17, 2023
Great customer support, but there are a ton of things that I asked that they could not provide an answer to. For example, if u have an error on one of your listings, it doesn't say which field isn't correct or what u need to fix exactly. Then on the Amazon side, a product with an error would show up as active on Amazon, so there are definitely some bugs, and customer service doesn't know the answer to most of the questions I asked. The new UI looks good tho :)
Aug. 17, 2023
Peachy did a great job with helping my issue with professionalism and patience. We did a lot of troubleshooting to sync products to Walmart.
Aug. 18, 2023
Revised! The original Codisto app was a 5 Star or higher. When Marketplace took this over they completely changed all the functionality around and took certain options out that brought this app backwards. They allowed us to revert back to the original app, which if you liked over this new version I would highly suggest requesting that while they play around with this new platform. We moved this from 1 star to 4 since they moved us back to the original interface and will move it to 5 when they can fix the new app.
Thanks for your review, We appreciate your feedback and will notify you directly once the issues have been resolved. Nikki