All reviews

Rating Breakdown

  • 5
    63% (1,218 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (32 ratings)
  • 2
    3% (49 ratings)
  • 1
    14% (265 ratings)

Reviews with Text

  • 89% (1,443)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2023

The representative named Rain was very helpful and professional. I am very happy with the service!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 19, 2023

Very complicated to set up the connectition.

Using app

About 1 month

Total reviews

1

Average rating

1.0

4 / 5 Share

Sept. 19, 2023

The plugin is really well thought out. I was a bit frustrated with some initial difficulties, but the support in the live chat was outstanding. Adrian helped me step by step to set up products and fix bugs. I'm sure the plugin will get better and better in the future.

Using app

About 2 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Sept. 19, 2023

Merci beaucoup a Noel pour son aide précieuse et le temps passer pour m'aider a configurer et connecter mon application, au top !

Using app

4 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

All good

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

I have made 2 sales on it in just a few days. Definitely works! Thank you!

Using app

11 days

Total reviews

21

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Mariz in your Customer support Chat is AMAZING, best Customer Service I've had in a long time. Walked this grandma through step by step the process, was patient and kind, and above and beyond CS available in any market today. She should be commended for her superior service to exceed a customer expectation in today's world. Thank you Mariz !

Using app

About 4 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 15, 2023

DO NOT USE. 1st support call deleted all of my Etsy categories, tags, digital listings, disconnneted my files and added shipping. Customer support are still "looking into it" (2 weeks later) 2nd support call. how do i disconnect one product... "set it to inactive and it won't delete it.. " "are you sure it will not delete the product" "yes" okay... guess what... deleted the product on Etsy.. "oh sorry.. yes Etsy will do that" FFS

Using app

17 days

Total reviews

4

Average rating

3.8

5 / 5 Share

Sept. 15, 2023

Lou J was amazing! Top tier service! Excellent in every way!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Great service, works good. Good customer service

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

Excellent app and great customer service

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 15, 2023

Fantastic app with an impeccable user experience! The support team is top-notch, always responsive, and extremely helpful. Highly recommend to anyone seeking both functionality and stellar customer service.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

This will soon be my go-to place for my store, and eBay listings. Fantastic support too!

Using app

2 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 14, 2023

Great app for connections with marketplaces. Outstanding customer service!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

We're very happy with the Shopify Marketplace Connect app! It's so convenient to link our inventory to other marketplaces. And while there's a learning curve, this is due to the other marketplaces having so many customizable fields. I especially love that we can quite easily add a price premium on other marketplaces (to cover their transaction fees). And the customer support for this app is excellent! They helped me solve the initial "pain points" - now I feel like a pro with this app! Thank you!!

Using app

About 2 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 13, 2023

Codisto was better app and user friendly. I had uninstalled the app.

Store

Palash

Using app

About 3 hours

Total reviews

3

Average rating

2.3

5 / 5 Share

Sept. 13, 2023

Great support from the help desk. Joy V was awesome

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Great improvement on the "old" app and really excellent customer support from Sheena who spotted then sorted my issue with linking - highly recommended

Using app

5 days

Total reviews

10

Average rating

5.0

2 / 5 Share

Sept. 12, 2023

Seems to work okay for Amazon but it was terrible for Etsy. The attributes were not synced to Etsy and actually overwrote the information in my listings with incorrect details. The integration with Etsy overall seems very buggy. I kept getting error messages, e.g. because in the app I could enter any value but Etsy only accepted values from a dropdown menu.. This menu should be visible on the app!!! I leave two stars because Amazon worked okay (although I only used the offer sync -not the product details) and the customer service was available and at least trying to help.

Using app

About 1 month

Total reviews

1

Average rating

2.0

5 / 5 Share

Sept. 11, 2023

great customer service

Using app

About 2 hours

Total reviews

4

Average rating

5.0