Shopify Marketplace Connect

Aug. 3, 2023

Great support! They immediately helped me to re-authorize ebay with codisto and everything worked out fine! Also the app works pretty simple, its a great way to receive orders in from marketplaces to shopify.

Aug. 2, 2023

App is filled with bugs. Forexample, the field where you are suppose to set a fixed price does not work. Many errors when enabling listing on Ebay. Furthermore, the app cannot manage currencies and VAT properly.

Aug. 2, 2023

Great support from Jason D. Helped me with a reauthorization issue and everything is back up and syncing.

Aug. 1, 2023

The app does not work. The customer service is not really any better either. The response I got was that it was a browser and/or internet issue. When I pressed further I was told it needed to be escalated. Don't waste your time on this app. **Edited** I was finally able to get the app working after I selected to add additional market places. I thought I was in the clear - instead I was met with the most unfriendly and unusable interface I've ever encountered with an app. Honestly navigating and utilizing the listing feature was more painful than getting the app to initially work. For shopify listed as the developer on this app is disappointing and honestly - they should be embarrassed to publish something this dreadful!

Aug. 1, 2023

DONT WASTE YOUR TIME ON THIS APP!!! READ BEFOR INSTALLING!!! we installed the app and since the very first second we had issues, with it, doesn't sync orders, wont match listings, even when listings on eBay and Shopify are identical. talked with support 7 DAYS STRAIGHT according to them our case was HIGH PRIORITY and never gave an answer didn't show up for scheduled follow ups. our company manages thousands of orders and listings, we lost so much money because of this people, this is what you get with shopify, expensive apps, zero results and the worst support. make yourself a favor and use any other thing besides this.

July 31, 2023

Generally, it's a great app, but I often find myself needing live chat support, which is amazing. They usually fix things asap, but I'd prefer to watch some videos of how to do x without interacting with someone, which can be time-consuming. e.g. I want to work on things later in the day and they can be offline then you need to wait until tomorrow to interact again.

July 31, 2023

Nice idea but it simply doesn't work. Looks like Shopify have bought an app and haven't done any work on integration. Could be great but needs a complete redesign and massively simplifying.

July 30, 2023

I don't understand how to connect etsy to my store, it does not become active qnd there is no help to guide you.

July 29, 2023

Mariel was extremely helpful in getting past a major hurdle and was avaible during multiple disconnects. I appreciated her thoroughness and hoping that this is a turning point for how this app will work for me in the future - Thank You Mariel

July 29, 2023

I had high hopes for this app. Codisto's stand-alone amazon app wasn't working for me (the category popup window wouldn't work) so I tried this one instead. Amazon: Category and Product Type selection work, Item Type would only load the first few options. I've been working with support, but they won't acknowledge the problem, they just keep telling me to try different browsers (which I have) Walmart: I can setup the listing, and it says "Publishing" but never publishes. There are no logs to see if there are errors, so I don't know whats going on. I reached out to support, they told me they escalated the ticket. thats it. eBay: Can't select the product category. I haven't reached out to support on this one. I'm too fed up. After days of fighting with this app on 3 different sales channels, I haven't been able to list even one product. Support was worthless.

Aug. 4, 2023

I had high hopes for this app. I've struggle trying to find one app to connect my store to all the other platforms I sell on. This fit my needs but, once I installed, I've experience nothing but issues. A poor interface, severe sync problems and a complete lack of information. It seems to be rushed to implement. Codisto has been around awhile and I'm sure they can do better than this! Hopefully it will get better as quickly. Revised 08 /04/2023 They contacted me about the issues I was having. They worked very hard fix and clarify the problems. In a age when most organizations would ignore the problem, they spent several days working with me to solve them!

July 27, 2023

Decided to give it a try, it's not working. Hard to connect marketplaces, hard to edit listings, hard to... do everything. Maybe it'll get better, but for now it consumes more time than you save.

July 27, 2023

Great customer service from Marketplace Connect. Quick, fast and efficient with excellent communications - thank you.

July 27, 2023

Worst experience ever. It is not intuitive, very slow and should be free. We pay enough already and should not pay extra for features that should be built in.

July 26, 2023

The app is easier to use that some others I have tried before which was very complicated to use. This simple and straight forward. I would recommend the app. The response was quick.

July 24, 2023

Thanks Joy, We had many issues to sync our products to our Ebay account. Thanks to you it looks so simple now.

July 20, 2023

ottima app, completa e dettagliata, ottima assistenza sempre disponibile e molto professionale, finalmente sono tornata su amazon!

July 19, 2023

If I have any issues - Customer Service is there - fast service so I can continue with my business.

July 18, 2023

The best CS ever. She answered all my concerns. She deserves a raise on her rate per hour. Thank you Joy! great work

July 18, 2023

Great customer service! I was having an issue listing a problem and agent, Dale, helped me till I got it listed. Helped for nearly 3 hours. Great experience