Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,931
chart
#764
All reviews
Review RSS Feed
Aug. 10, 2023
After losing time/money trying many different Apps, API setups, & Zaps... We FINALLY found Shopify Market Place Connect (formerly known as Codisto). This app has made reporting & fulfilling Amazon FBM orders very seamless.
Aug. 10, 2023
Rainier Salta has given the best service I could have possibly received. He was patient with the multitude of issues, help me understand the software and looked up the cases that my team had previously reported. He did he best to resolve his issues and helped me navigate the app and how difficult and complex it is. 5 stars for him. 10 stars if I could ****BUT*** This app is horrible and should never have been released in this condition. It's buggy and doesn't work. I have two tickets that have been escalated to the dev team and there is no ETA of a fix. The app is also unnecessarily complicated, has terrible UX design. It has made my job very difficult, has been one of the most frustrating experiences I have ever had with technology. I will be looking into switching. Please feel free to contact me, I would love to discuss this matter with whatever team rushed the release of something that was clearly not ready to be released as it doesn't work.
Thank you for your feedback, We have had so many merchants that have had a positive experience, it is disappointing to hear you have not. Your tickets are now resolved and we have reached out directly to work with you on understanding our user interface. Nikki
Aug. 10, 2023
Thumps Up for Jason D. perfect person for all issue to get resolved. very friendly and informative person
Aug. 10, 2023
I have had the app in my shop and linked to Ebay for two days. My shop has been around for 2 years. As of today, my shop is blocked! I have not yet received a reply from support. I cannot recommend this app.
Thank you for your feedback, We have reached out to you as we do not have any correspondence from you? There are many reasons why your ebay store maybe be blocked and we would like to assist. Nikki
Aug. 10, 2023
Exceptional support when I could not connect to Walmart. Recommend! Hopefully it can solve my issue with fulfilling other platforms
Aug. 14, 2023
We just want to say that this application is by far the best one we have used submitting our products to eBay. Easy to use, instant inventory update, instant pricing update, instant image update, etc. The app is glitch free, and we love, love, love using this app. The other thing that we also love about this app, is that, the support team is available all the time to assist you. You do not need to wait hours to reach support, they are right there to assist you within minutes. One last thing we would like to add is that the support goes out and beyond to make sure your experience using their app meets all your expectations. Thank you once again for the amazing application, as well as the support team!
Thanks for your review! We're so glad this has been successful for you, and happy our support team has made this all possible! Please reach out anytime! Nikki
Aug. 9, 2023
Just installed the app, had a few problems, but the support team easy very quick to respond and helped me get up and running. We are now working on publishing our catalog to amazon and look forward to being successful on the platform. Really hope to see Walmart Canada added to the app soon!!
Aug. 9, 2023
L'app avrebbe bisogno di un po' di miglioramenti. Assistenza molto buona. Avevo un problema di mapping e l'hanno risolto
Aug. 9, 2023
very helpful and helps us in every small task.am so tanksful to this App, supported me every single minute with any kind of issue.
Aug. 11, 2023
As a long time user of Codisto I was quite happy with it, and it would have been a 5-star app. Now, after becoming part of Shopify and rebranded Marketplace Connect, it went down to 1 star. Functions that we used and need in Codisto have disappeared. Why can I not work on variants in the bulk edit view? Why would I have to go through single edit mode to make changes, especially when I need to do them in bulk to many of our listings at a time? How is it not possible to at least match functionality? I was hopeful that over time, some of the kinks that Codisto had would get solved after becoming part of the Shopify family, but I could not imagine losing core functions as a result. Edit: Support was able to revert me back to Codisto (the original app), which is great and enables me to be able to work again. I was then asked to please delete my review, which I am willing to do as soon as the problems in the new app/design are gone. Until then, my rating stands that Shopify Marketplace is a sorry excuse in the state that it is now.
Thank you for your feedback, We will continue to work on the issues you have raised and notify you once these are done. Nikki
Aug. 8, 2023
Very easy app to use and support going the extra mile to assist. Have my Shopify listings on my Ebay Store in no time..
Aug. 28, 2023
After having a few issues with the App, the support have been supportive in assisting getting these resolved and liaising with their development team and keeping me updated when each issue has been fixed. There a couple more improvements needed to the App which they are looking into. Will update agin when all issues have been resolved.
Thank you for your feedback, We have reached out and continue to work with you on your concerns and your suggestions for additional features. Our support team is available 24/7. Nikki
Aug. 7, 2023
Excellent customer service, very communicative and responsive. Always ready to assist in a timely manner. Adequate Knowledge of service and very professional. Great job, great team, awesome people! Thank You!
Aug. 7, 2023
This app does work but required some learning phase. I have spent some time to learn the app, and the 5 stars are given to the supports who were very helpful especially Mariz. He helped me taken care the ebay templates back and forth and eventually solved all issues. Most other app support who told you "I would get back to you in email with your issue," but they never did. Mariz not only did get back to me in timely matter, also a working solution to my issue. He well deserved this 5 stars honor.
Aug. 7, 2023
We initially had some teething troubles using Codisto but these were resolved over time and the app was working great for us, our listings on eBay were listed without issue. This morning I have tried to list on eBay and everything has changed for the worse, I now do not have a clear process to list my items on eBay, the functionality is substandard to that which was in Codisto. Filtering is a joke. Why move us over to a new tool and give us less functionality than we had. This is now going to take me orders of magnitude longer to list items. I contacted Shopify support and they have not been helpful at all, very disappointed in the whole experience.
Aug. 7, 2023
Amazing customer service! Mark L. is a model customer service agent. If there's a problem, trust that it'll be taken care of!
Aug. 7, 2023
BE AWARE! This app has caused my eBay account to be permanently suspended for breaching eBay policies! There were no issues at all until I used this app, at first i got a restriction 2 hours after using the app, got the account live again, waited 24 hours then used the app again to re-list the suspended items then 2 hours later I got my account permanently suspended. I am now in a fight with eBay to get the account back again. This has cost me a crazy amount of time and money. Hopefully someone will respond from the app, but there is something in the sync that is triggering eBay to automatically close seller account. NOTE my eBay account is newish but be very careful. > On the plus side it is very easy to use and lists items in seconds.
Aug. 6, 2023
I had over 2000 sku live on Walmart using the Walmart app supplied by Walmart. I switched to this app and now I have lost over 1000 live sku listings and support takes 12 hours to ask me a question to follow up and then I answer the question and 12 hours later they ask a follow up question. This app has cost me my Walmart sales. Going to try a different app.
Aug. 4, 2023
it asked me to update the App and when I clicked update it uninstalled its self now it won't work. I need assistance.
Aug. 3, 2023
great app ! lots features available, fantastic support always available when you need, really recommended