Shopify Marketplace Connect

Very helpful and patient

terrible, this app keeps deleting my listings on etsy

be aware that this app can completly mess up your existing ebay store as it has with ours, we have lost images, store categories, sku's and our all our item specifics which has completly ruined our busy ebay store which is now making zero sales. What a mess, have asked for help but nothing they haveadvised has been able to sort this out. What a mess we are really upset about this as our ebay store has been running for 25 years now all our hard work is lost just because we used this app. Avoid !!!

awsome

EDITED: After my review, Joy V. reached out to me and helped me increase the quantity limitations for eBay completely solving my problems. While I do think that they should disclose this clearly, since it messed up our inventory, I'm going to change my review from 2 stars to 4. PREVIOUS REVIEW: I guess I missed the memo that this app will limit eBay quantities to 100. Since we use a third party inventory management system, it changed ALL of our items to 100. Now I get to count out thousands of pieces to fix our inventory On the plus side, it is quick and easy to sync existing Shopify listings with eBay and the description looks great. I will likely be removing this app because of the inventory issue.

Mike was extremely helpful, quickly resolved my issues, and helped get my products live. Many thanks!

Very helpful, and finds solutions to all issues

Requires some close attention, but really easy to use once you get the hang of it!

Absolut komplex und voller Bugs. Kostenfrei ist lieb gemeint, aber nutzlos für Ebay bzw. viel zu zeitaufwendig und nicht prozesssicher. Sorry, DPL läuft deutlich besser.

very good.. solved my issue

Outstanding Support

I listed three items at the same time, all with a flat shipping rate clearly set in Marketplace Connect app. All three went live on eBay with no shipping charge applied. When one of the items sold, eBay collected $0 shipping, even though the app showed the correct rate in the listing settings. I contacted support I did everything support asked for: – Uploaded screenshots of the Shopify order – Uploaded screenshots of the eBay order – Uploaded screenshots of the Marketplace Connect shipping settings – Provided the SKU and order ID The evidence clearly showed the problem was not on my side. The app simply failed to pass the shipping cost to eBay. Instead of acknowledging this, the support rep dismissed the issue and even responded with “Whatt Code” when I said this needed to be escalated to their programming team. That kind of response is not only unhelpful but also unprofessional and it shows a lack of understanding of how serious this issue is. My problem involved a $10 item, but what happens when another seller lists a $100 or $1000 item and the app silently drops the shipping fee? This isn’t a minor inconvenience. It’s a systemic sync failure that can cost sellers real money. Nothing happens in a vacuum, and I’m not special, if it happened to me three times in a row, it’s happening to others who simply haven’t noticed yet. This is a coding issue, not a user error, and it should have been escalated immediately. I’m posting this review in hopes that someone higher up sees it and gets this in front of the engineering team to fix this app before sellers lose money.

Great app with outstanding support. Josh quickly helped resolve an issue, and our sales have grown significantly as a result.

support time work very well

Excellent app. have been using it for a while now and makes life so much easier and reduces my admin time. Easy to set up and connect to ebay and orders flow seamlessly to shopify and to my shipping provider. I needed help from support when I made a change to my store that caused an issue in ebay and Carlos helped me out, working through my problem until we found what the cause was and I was able to resolve it. Great service and a really happy customer here. Well done.

I've had very positive experience with this app. Whenever I had questions, I reached out to the chat function and chatted with 2 different people (Russ and Joy) and they were both extremely helpful and quick with responses. I would highly recommend!