All reviews

Rating Breakdown

  • 5
    61% (1,125 ratings)
  • 4
    3% (57 ratings)
  • 3
    2% (29 ratings)
  • 2
    2% (44 ratings)
  • 1
    13% (239 ratings)

Reviews with Text

  • 90% (1,338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2025

Joshua was super helpful; this app makes it easy to connect more marketplaces. Great App! We have had it for a while.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 3, 2025

Cindy sat with me on chat for an hour and made sure ALL of my questions were answered. She didn't just send me links to knowledge base articles like most support people do. Customer service like this is RARE and I'm so glad I can rely on this support when I need it. Highly recommended!

Using app

About 1 year

Total reviews

5

Average rating

3.4

1 / 5 Share

Sept. 3, 2025

I really tried to get this app to work. I spent hours going through my shopify listings and create meta fields to map to for Walmart and eBay. I created meta fields for key features and the like, only to get error 4 key features required. I tried the eBay connection and the only thing that did was consistently delete listings. I would then delete this app and try it again thinking I did something wrong only to have it consistently not work again. I think I’ve tried to make this work at least 3 times now with countless hours trying to figure out issues. This app flat out doesn’t work.

Using app

12 days

Total reviews

2

Average rating

1.5

3 / 5 Share

Sept. 2, 2025

This app used to be fantastic, with solid functionality and excellent support. Unfortunately, our experience has gone downhill. While the app still syncs fairly well with certain marketplaces—Etsy being the most reliable—it has completely failed to keep our inventory updated across the board. The most frustrating part is that instead of working toward a solution, support has shifted the blame back on us, claiming our frequent inventory updates are the cause. That explanation doesn’t hold water, since syncing and updating inventory is supposed to be the core purpose of the app. If the system can’t handle regular updates, it’s essentially useless for any business that manages a dynamic catalog. We’ve also noticed delays, inconsistencies, and errors creeping into the sync process—items showing as in stock when they’re sold out, pricing not reflecting correctly, and listings failing to update across channels. These are critical issues for sellers, and what was once a reliable tool is now creating more problems than it solves. In short: this app had huge potential and was once a go-to solution, but until the syncing and support issues are taken seriously and resolved, it’s hard to recommend it for businesses that rely on accurate, real-time marketplace integration.

Using app

About 2 years

Total reviews

20

Average rating

4.0

1 / 5 Share

Sept. 2, 2025

Walmart wont work on your app. But i can pay 30 more a month and use 3rd party and it works.

Using app

Over 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

Sept. 1, 2025

We've had a good experience with Marketplace Connect overall. When linking to eBay from Shopify, we had some issues with images not transferring correctly. Their customer support was easy to contact and quick to correct the issue. It works and saves us tons of time!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 1, 2025

The app works excellently. Listing items created in Shopify is done on eBay without any major delays. Thanks to the very quick support from the support team, I learned a lot about the Marketplace Connect app that I would never have known just by reading the description. Please note an important point that I discovered due to a change in the inventory of an archived item. By changing the inventory of an archived item, the item activated in Marketplace Connect was automatically transferred to eBay. The support team's analysis quickly identified the reason for the item being transferred to eBay, and I received important information about using Marketplace Connect. --> As soon as the inventory is changed, the item is automatically uploaded to eBay if the item is active in the Marketplace Connect item list. --> When the inventory is changed, the item's status is not checked. This means that even if the item is archived and hidden in the online shop, the item is uploaded to eBay. --> Here is an excerpt from the email support team: Marketplace Connect app uses Shopify as the source of truth for your products. The list of products that you see on Marketplace Connect > Listings page are all your products in Shopify regardless of their status (active, draft & archived). There is no way to delete a product within Marketplace Connect. To delete them, you have to delete directly in Shopify. A product that was previously enabled in Marketplace Connect that became out of stock will become active again in eBay when stock get replenished in Shopify. The way to end the eBay listing is to disable it in Marketplace Connect.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Great app to sell on ebay, great support, thanks Mark L

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

THANK GOD FOR RAIN AND HIS HELP

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

So far so good! Everything works as advertised. Whenever I've encountered problems or wasn't sure what to do, the support team has always been quick to respond and was helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 28, 2025

Experiencia horrible, los asin se han sincronizado con las variantes del producto, lo que ha producido que los precios sean un 80% mas bajo, y al cancelar todas las compras en amazon ha producido que me bloqueen la cuenta. No me dan ninguna solucion, y encima me estan mareando, de buenas a primeras el servicio ha cambiado y se ha actualizado de manera automática, todo un desastre esta app y su servicio al cliente pesimo

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 27, 2025

Works very well and great value for money- also just had a support issue and Aldrian dealt with it expertly and very quickly. Great service.

Using app

Over 1 year

Total reviews

5

Average rating

4.6

5 / 5 Share

Aug. 27, 2025

Market place is quite convenient and highly recommended

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Selling electronics via Amazon in Europe is extremely challenging - with or without the app. Therefore support is crucial. Mariel R. from the support team was great help today!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Exceptional customer service. Mariel so expertly assisted me to sync my store products in Ebay. Highly recommended.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Works perfect. had one issue but the support was fast and helpful. have over 400 articles and would be a headache to manualy list them everywhere. LOVE IT!!!

Store

Ink Up

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

John o was fantastic, very helpful and assisted me to get the the bottom of my issue, would highly recommend John!

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

GREAT JOB! they understood the problem and fixed it on the 1st chat! ty!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

Using app

About 1 month

Total reviews

12

Average rating

5.0