Shopify Marketplace Connect

Used for almost 12 months but uninstalled due to the insistence that “eBay” required customer details be deleted. This includes name, address, phone. Order tracking details, reviews that are left. Also means the customer can’t be merged and makes keeping track of repeat business impossible as well as trying to find orders to assist with warranties and follow up. If you value record keeping avoid this app.

A really complicated app. But with the help of the service team, I was able to start my listings on eBay. The team behind it is always helpful and super nice.

Mark did a great job helping me. had a issue with a description tag in ebay but all solved now

Great and patient customer service, thank you Rain

this was my best experience with Rain, they helped me so much, thank GOD.

Extremely poor app with numerous bugs. It’s incredibly difficult to push products to Amazon: variants don’t appear, images fail to upload, and random errors occur without explanation. After a full month of trying to use, I seriously doubt whether it will ever work properly. Product uploads repeatedly fail, and despite weeks of trying to get support, I’ve received no meaningful feedback.

Fantastic support. Steff really valued our business, wanted to help and went the extra mile. Listened, Communicated well, provided step by step guidance

Serious bugs in Amazon order importing. When a new order comes in, it has incorrect product customization details. It seems to not work with product variations. Contacting support is like talking to a brick wall. They don’t want to help you they just want to close the ticket. So beware if you have handmade or variations don’t trust this app.

Works great, very helpful, courteous and professional customer service.

If there were an option to give negative stars, I would gladly do it. This has been by far the worst experience I have ever had with any app on Shopify — and I’ve used many. Marketplace Connect is unbelievably poor, confusing, and unreliable. The app itself feels broken and unfinished, and what makes it even worse is the support team. They seem to have zero understanding of their own app. I spent an entire month going back and forth with support, explaining the same issues again and again, only to reach ABSOLUTELY NO SOLUTION.

Mariel was a great help superb aftersales service

Absolutely shockingly bad support. Particular mention needs to go to Mariz who does not belong in customer support industry. Lazy and incompentent would be the kind way to describe her.

Shopify Marketplace Connect has been a game-changer for managing our marketplace listings. The app is reliable, easy to use, and does exactly what it promises when it comes to syncing products, inventory, and orders. What really sets it apart, though, is the customer support. The support team is genuinely excellent — fast responses, clear explanations, and they actually take the time to understand your setup and fix issues properly rather than sending generic replies. Every query we’ve raised has been handled professionally and efficiently. If you’re selling across marketplaces and want an app you can trust, backed by a support team that really knows what they’re doing, I wouldn’t hesitate to recommend Shopify Marketplace Connect.

absolute Schrott App man soll sich mit Ebay oder Amazon verbinden und Ebay geht überhaupt nicht ...Diese App ist Nutzlos!!!

This rep was able to solve my issues in a professional manner.

Josh worked through a complicated issue with us and within a day or so helped provide a solution. The App is great even with a catalog of nearly 10k skus we provide to Amazon and eBay.

Sehr schneller und guter Support!