All reviews

Rating Breakdown

  • 5
    61% (1,125 ratings)
  • 4
    3% (57 ratings)
  • 3
    2% (29 ratings)
  • 2
    2% (44 ratings)
  • 1
    13% (239 ratings)

Reviews with Text

  • 90% (1,338)
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5 / 5 Share

Aug. 22, 2025

Overall a good experience. Was some serious confusion to start, but Joy V from the support specialist team has been a serious MVP and made everything right. I would recommend this app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Marketplace Connect has helped streamline my business across Shopify and Ebay, saving me time and keeping my inventory synced. It took me a while to set up but now everything is running smoothly and the customer sevice chat is always very helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

3 / 5 Share

Aug. 21, 2025

the app is pretty good except for the lag in sync. we had over a dozen separate times where we oversold a product on ebay because it didnt sync with shopify fast enough. there is also no plan options. if you are only going to make 50 sales a month it's great. but 1% of sales for a larger scale business means you will pay the capped amount of $99 which is way way too much. fix those 2 things and i would use this app again.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 21, 2025

Marketplace Connect has been a game-changer for us! The platform is seamless, reliable, and makes managing everything so much easier. What really stood out was the outstanding customer service. A huge shout-out to Joshua R - he went above and beyond to answer my questions. His professionalism, patience, and deep knowledge made the entire process stress-free. If you’re considering Marketplace Connect, I highly recommend it - and make sure to ask for Joshua, he’s fantastic!

Using app

3 months

Total reviews

11

Average rating

4.5

5 / 5 Share

Aug. 20, 2025

Josh was very helpful. He clearly understands the App, and provided cleary helpful information.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Using app

23 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 19, 2025

a lot of options that I'm unclear about, but if I've done it correctly... it's a simple process lol

Using app

8 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 18, 2025

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

Reached out several times to get some support and the agents were incredibly helpful in debugging issues that we've had.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

Using app

3 months

Total reviews

33

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

This is an awesome app with awesome support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

Aug. 18, 2025

Etsy is not working, lost many sales and no customer support to fix. Etsy has said its an app issue with Shopify & Shopify says its an Etsy issue. No one is fixing the issue and both are blaming each other with no solutions offered.

Using app

Over 1 year

Total reviews

6

Average rating

3.7

Developer Reply

Thanks for your feedback, Upon investigation, we can confirm that this issue is due to the limits imposed by Etsy via their API. Nikki

5 / 5 Share

Aug. 14, 2025

Joy V was fantastic. Helped me with everything I needed and gave me detailed answers to every question I had

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Great help!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

very helpful

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Great help solving order issue!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Many thanks Bernadeth for your great support, I really appreciate it. thank you again

Using app

6 months

Total reviews

3

Average rating

5.0