Marsello: Loyalty, Email, SMS for Shopify

Marsello: Loyalty, Email, SMS

Grow your business through customer loyalty.
Rating
4.2
Feedback
162
Reviews
Chart
#1,018
Shopify

All reviews

5 / 5 Share
July 11, 2019

I initially got this app for just a reward program, but since enabling it they have added many many more features that will def help me retain customers!! Cant say enough good things! I highly recommend!

Store Using app Total reviews Average rating
Fife and Company Over 1 year 1 5.0
5 / 5 Share
July 24, 2019

Edit: Launched 1 week ago I am already seeing the benefits of Marsello. Made life easier with tons of automations and many positive feedbacks from my customers as well. Highly recommended. ------------- Fantastic customer service even while on trial period! My experience has been nothing but awesome. Will give more feedback when I launch. ;) Thank you so much.

Store Using app Total reviews Average rating
MUJKA CLIPARTS About 2 months 5 5.0
Developer Reply

Thanks for your kind review :)

5 / 5 Share
June 19, 2019

This app is especially easy to use, and effective. Much more efficient than other similar services that we have used in the past.

Store Using app Total reviews Average rating
Domaci About 2 months 4 5.0
Developer Reply

We are glad you're enjoying Marsello. Thanks for the review!

2 / 5 Share
June 21, 2019

If it's too good to be true - it usually is. I am sad that I need to update this review and warn against using Marsello for the short term. The email campaign feature is garbage. Two weeks in a row now it has crashed after attempts to send strategic marketing messages to segmented customers. I have worked with the developers but unfortunately responses are not timely (24 hours +). The rewards program is adequate for the current price point but without an effective email marketing integration you are restricted in the strategies you can deploy to exploit the program. There's no point having a rewards program for the sake of charity. One hopes the developers at Marsello know what they're doing but if they do, they are doing it at the expense of people like me. (well, not anymore)

Store Using app Total reviews Average rating
Jack Stillman Over 1 year 5 3.6
Developer Reply

Thanks for following up with your review. We've reached out to you with a follow-up email to get a bit more information so we can help you.

5 / 5 Share
May 7, 2019

I love this app. It is so easy to use and am getting great sales results!! A very user friendly app would recommend it to anyone wanting to set up automation emails and marketing.

Store Using app Total reviews Average rating
Naturally Coromandel About 1 month 1 5.0
5 / 5 Share
April 15, 2019

This app helped me get my loyalty program online and in store for 1/4 the cost of the other software I used and that was in store only. Their auto email flows are great and save me a ton of time and money. New features are always being added. Having both my loyalty program and email marketing in one app makes things a lot easier. They have a great customer service team that respond very quickly and always help address any problems that arise (which are rare). Definitely would recommend this to other businesses.

Store Using app Total reviews Average rating
Keuka Outlet 7 months 13 5.0
Developer Reply

Thanks for the kind words. We're glad you are loving Marsello!

5 / 5 Share
March 24, 2019

Love how it works. I have the free version and there are so many great ways to use it even at zero cost. Highly recommend!

Store Using app Total reviews Average rating
ThreadzNTails About 1 month 1 5.0
Developer Reply

Thanks so much for your review! This is a great boost for the team 😊

5 / 5 Share
March 18, 2019

Amazing and simple to use. fantastic integration tools. we have found that its boosted customers return purchases and their time spent on the site.

Store Using app Total reviews Average rating
BETTYS VAPOUR LOUNGE Over 1 year 1 5.0
Developer Reply

Thanks for the review! We're glad Marsello is doing its job to boost repeat purchases.

5 / 5 Share
March 8, 2019

love love love this app. super easy to use and customize for my business. I have think every eCommerce site should have this feature

Store Using app Total reviews Average rating
IAMROYLT 3 months 9 4.9
Developer Reply

Thank you. We love that you're loving Marsello!

5 / 5 Share
Jan. 21, 2019

I've been using this app for a while with my store and my customers LOVE the loyalty program. I wouldn't even look for another app because this one meets my needs to the "t". :)

Store Using app Total reviews Average rating
Leggings By Paula About 1 year 3 5.0
5 / 5 Share
Jan. 20, 2019

This app is the best one in my arsenal. They've helped me delight and surprise my customers consistently, and have really helped me increase sales and loyalty.

Store Using app Total reviews Average rating
Bold Oracle Studios 7 months 1 5.0
5 / 5 Share
Dec. 30, 2018

great app easy to use and easy to tailor to your needs. Great for customer retention as well. Would highly recommend to anyone.

Store Using app Total reviews Average rating
Big Boys With Cool Toys About 1 year 2 5.0
5 / 5 Share
Dec. 18, 2018

Very intuitive, very impactful, and great customer service on the few occasions you need it. Marsello ftw.

Store Using app Total reviews Average rating
GRAV 10 months 3 4.7
5 / 5 Share
Dec. 9, 2018

I love this app, it's so user-friendly! It does a lot of the work for you! I highly recommend this app!

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 4, 2018

love this app especially since it is free. They have been super helpful on fixing features and helping so 10/10

Store Using app Total reviews Average rating
Boneyard Barbering 14 days 2 5.0
4 / 5 Share
Nov. 15, 2018

I am really just digging into this app but I like how it works so far and they have good customer service.

Store Using app Total reviews Average rating
Steel Pony 10 months 9 4.9
5 / 5 Share
Nov. 15, 2018

I’m loving the high-tech, convenience of this app so far. Just installed it but very excited I did! I like the rewards/loyalty programs! I’m sure it will bring amazing business to our website

Store Using app Total reviews Average rating
Foxy’s Leotards 7 days 3 4.3
5 / 5 Share
Nov. 10, 2018

One of the best loyalty app available on shopify. We are using this app from last few months and overall we rate them good.

Store Using app Total reviews Average rating
ApkaMart About 1 year 8 5.0
5 / 5 Share
Nov. 8, 2018

Excellent app. Great customer service. Very easy to use both for me and my customers. Will recommend it to anyone seeking a loyalty program.

Store Using app Total reviews Average rating
Avon@Obabi About 2 months 1 5.0
5 / 5 Share
Nov. 8, 2018

Marvellous customer service. Just ask and they're ready to help. The app is really cool for engaging customers and winning them back.

Store Using app Total reviews Average rating
dandalo 3 days 1 5.0
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