All reviews

Rating Breakdown

  • 5
    93% (373 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 87% (340)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2026

Very good concept we can see what our visitors did in real time and it helps a lot to find where the visitors leave the website. The support is very kind and reactive !

Store

Furova

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

(free plan) after only a couple of hours i was able to detect weak points in my Store, the support was very helpfull and helped within a couple minutes

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

Definitely one of the coolest and most helpful Shopify apps you will find to help you improve conversions on your website.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 26, 2026

I’m naturally very wary of apps, especially in ecommerce. So many promise the world and underdeliver. MIDA is the real deal. The onboarding was smooth, the data was clear and actionable, and the customer service has been outstanding. Within 24 hours we had enough meaningful insight to confidently make a change to our site, and that change turned into an order just a few hours later. That kind of speed and clarity is rare. Highly recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 25, 2026

MIDA is a great app. We have been able to use it to see where are customers are looking on our website and see what is working and what is not working. Helping us understand our customers behaviors have given us the chance to make changes to improve our customers experience.

Store

Steren

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 25, 2026

Merci à Chloé membre de l'équipe. Nous venons de discuter sur le chat, je suis touché par sa bienveillance, sa compétence et sa patience.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 24, 2026

Amazing Support and MIDAS helps us figure out what works best for our landing pages and updates. Really helpful when trying to develop the best user experience for our customer base.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 24, 2026

really useful app for customer insight. Customer service is really helpful too in getting things done quickly and coming to you straight away. Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 23, 2026

Offer a great service, and give more than what you paid for. highly recommend

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 20, 2026

Very good app and easy setup

Store

Absory

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 17, 2026

great app and great support!

Using app

28 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 16, 2026

We recently started using MIDA Replay Heatmaps, and it has completely changed the way we look at our website performance. Being able to watch real user sessions and see exactly where people click or drop off has helped us identify issues we didn’t even know existed.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 15, 2026

As a free user of MIDA: Heatmap, Replay & Checkout, I’m honestly impressed. They gave me an extra 250 free recordings on top of the original 250, which I truly appreciate. They also excluded my IP from tracking while I’m on my own website — such a helpful feature! Customer support has been very nice and friendly, and they respond quickly. What I love most is being able to see what visitors are actually doing on my website. Watching the replays gives me real insight into their behavior and helps me understand how I can improve their experience. It’s been so helpful in figuring out what I can do better to turn visitors into buyers. Highly recommend, especially if you’re just starting out!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 15, 2026

This App is what I was looking for to improve my conversion rate. Heatmaps and session replays are easy to use and give clear insights into where customers click, scroll, or get stuck. Setup was quick, performance is smooth, and the UI is clean inside Shopify. Definitely useful for improving conversions and spotting friction points. The Support is matching the excellence of a great App worth getting

Using app

6 days

Total reviews

11

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 13, 2026

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 12, 2026

Just installed MIDA and so impressed early on with how well this app is working in our shopify store. Fantastic to see customer behaviour on our product pages and whats most important to them. Also customer service were super helpful in setting up our extra heatmaps. Thank you !

Store

PRYZME

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 10, 2026

We've found the heatmaps and session replays easy to use and very helpful. Support has always been very responsive.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 10, 2026

Grandiose App - vor allem der Kundenservice ist schnell und kompetent - Chloe war sehr hilfreich und hat mir bei der Einrichtung geholfen. Volle Empfehlung...

Using app

17 minutes

Total reviews

14

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 8, 2026

useful app to keep an eye on your customers

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thanks for your positive feedback 🚀 We’re excited to see MIDA making an impact on your store. Our team is always here if you need support. Cheers, MIDA team

5 / 5 Share

Feb. 6, 2026

Probably one of the best apps to research your customers behavior, highly recommend this app with exceptional support <3

Using app

42 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thank you for the great review ✨ We’re happy to know MIDA is supporting your store’s growth. Let us know anytime if you need help! Best, MIDA team