All reviews

Rating Breakdown

  • 5
    92% (249 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 12, 2025

lots of very insightul informaiton gained from this app. can reply how the users behave on the site and uncover bugs or issues quickly.

Store

Fonraya

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2025

I've tried a few other apps like this before, but MIDA is by far the one that works best for me. It's super easy to use, and the heatmaps + session replays give me exactly the insights I need to improve my site. I noticed a difference almost right away. Also, big plus for the responsive support team – they’re quick and helpful. Highly recommended!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

Interesting app, great to be able to see exactly how your customers are using your website and what they're looking at. Hopefully this will help me fix any issues, make things more user-friendly, and recognise where I need to add extra options to a collection.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 8, 2025

The app is very intuitive and works well out of the box. We experienced some issues with the display on our session replays but the Mida team was able to help right away. They are super quick to respond and more than willing to help. The reason for 4 stars is that because we're a high traffic site, so the number of sessions for their packages is a bit limiting/can get very expensive. I wish you could sort and filter out certain sessions based on criteria.

Using app

10 months

Total reviews

5

Average rating

4.8

5 / 5 Share

May 7, 2025

Great way to see what people are doing on your site. The best way to find out how to better your landing pages.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

very professional

Store

NELCAOS

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2025

The live session replays have been invaluable to our new business. Seeing exactly how visitors interact with our store has helped us spot issues and improve the customer experience. Highly recommend!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2025

Great app for any business starting out to understand what your customers are doing when visiting your website. Love the session recordings function! Very friendly and prompt customer service too!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2025

Good App and Nice support

Using app

About 8 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2025

Cette appli semble très efficace pour comprendre le comportement de nos utilisateurs et trouver des point de friction dans le parcours d'achat. On continue à la explorer. je recommande

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2025

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2025

Customer service is quick to respond, thanks Chloe and Eric.This software helps me to understand my customer's trajectory and optimize my website.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2025

Es muy facil de usar, muy útil, me ha ayudado a identificar las oportunidades de mejora de mis tiendas, y en consecuente, aumentar mis ventas

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2025

I love how I can see what my customers are doing. It gives me insights on what the first button my customers are pressing, as well as which categories are the most popular.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2025

Using app

6 months

Total reviews

2

Average rating

5.0

3 / 5 Share

April 18, 2025

this app is good even the free verision but there always a scope of improvement as nothing is perfect at the end of the day..thank u

Store

My Store

Using app

12 days

5 / 5 Share

April 17, 2025

Came from trying out another app and one of the most immediate differences was seeing the mouse trail of recorded sessions. I could better understand how users were navigating the page BEFORE they clicked on something. This is huge and gives us more information to act on as we look to update our page.

Store

OCHRE

Using app

15 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2025

Using app

3 days

Total reviews

1

Average rating

5.0