All reviews

Rating Breakdown

  • 5
    90% (329 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 86% (299)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2026

Very useful and helpful team, recommended!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Excellent app features and support. Runs very smoothly and the data I'm now capturing is extremely helpful in diagnosing user problems and experience around the store.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Thank you Chloe, really great support!!!

Store

Chyaaa

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Incredible app, support is perfect and the service too I reccommend

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

good app with helpful customer service. chloe was great

Store

Aviro

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Great app. easy to navigate and no lag issues

Using app

3 months

Total reviews

13

Average rating

4.7

5 / 5 Share

Jan. 11, 2026

Very useful app, i tried others similar but this is the best for recording sessions and use heatmaps. Customer service is fast and effective.

Using app

8 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Using app

19 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 5, 2026

Started using the App few days ago but it has provided a lot of insights on how browsers navigate our website. We're looking forward to using these insights to improve sales conversions. The free version also provides quite a decent amount of recordings.

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 7, 2026

overall I like it. it lives up to the expectations. Still testing it but so far everything works fine now.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 4, 2026

Excellent experience from day one. Hailey was extremely helpful, responsive, and proactive throughout the setup. The app looks great and is very data-driven compared to other replay/heatmap tools, with insights that are genuinely useful for improving conversions.

Store

Asknik

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

great team. perfect service

Store

Circ

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 1, 2026

Mida has been a game changer for my store the session recordings and heatmaps provide incredibly clear insights into customer behavior. The setup was seamless, and their support team is exceptionally responsive whenever I have questions!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team

5 / 5 Share

Dec. 28, 2025

This is a really great app for visitor replays, thank you Mida. I can see what my customers click off at, what's wrong with my store, and I can see what the POV is like from the customer looking at my store. Overall great app and customer service. Thank you to Chloe from customer support for helping me with my inquiry too.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hi there, You just made our day — thank you so much for the review! 🎉 It’s great to know MIDA is working well for your store. Cheers, MIDA team

5 / 5 Share

Dec. 26, 2025

I’ve been using this app for about two weeks now and love it so far. The heatmaps are clearer and better than the other app I used. Features like session replays and visitor tracking are helpful, providing extra insights beyond Shopify’s built-in analytics. The customer support team is excellent—they responded to my questions promptly and with detailed explanations. Overall, I recommend trying this app.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks a ton for your awesome review 🙌 We’re super happy to hear that MIDA is helping your store grow 🚀 If you ever need a hand (or just want to explore more cool features), our team is always here for you! Cheers, MIDA team

5 / 5 Share

Dec. 25, 2025

Recommended app: MIDA. It makes A/B testing and on-page optimization simple, so you can improve conversion rate faster without rebuilding your store.

Store

NIVVA

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Dec. 23, 2025

I believe this app is going to help my brand out a lot. Heatmap and replays will aid us in keeping an optimized site. Just got started but I love it already. Also, customer service is 100%. Erik assisted me and he was very knowledgable, patient and kind.

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Dec. 22, 2025

Store

Ogony

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.

5 / 5 Share

Dec. 22, 2025

Store

Sleepy

Using app

8 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, Thanks so much for your review! 🙌 We’re glad MIDA is helping your store - our team’s always here if you need support. 🚀 Cheers, MIDA team.