All reviews

Rating Breakdown

  • 5
    90% (452 ratings)
  • 4
    3% (15 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (19 ratings)

Reviews with Text

  • 99% (494)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2024

Best ATC for boosting mobile conversions. A+++

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 30, 2024

This app has been so helpful, and the customer service is excellent!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

It’s pretty good. Can make a professional design which is highly customisable. Really recommend to anyone who has started making a few sales and needs good upsells. Support also responds quickly, and fixes the issue quickly.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Very good experience so far! I like all the features and the support is very fast and helpful! :)

Store

Masory

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

We have been using this app for some time now, and have seen incredible results with upsells. The conversion rate has improved the most, meaning, customers are finding the app layout super easy to use, so that's a win for us. The customer support team has always been there when you need them too.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Only just started using Monster upsell. The live chat service was extremely fast and helpful. I found it hard to believe that I was speaking to a real person because the response and help was so quick. I have a quick add to cart button on my page and it wasnt showing the monster cart slider when clicked from a collection page so the team are accessing my store to fix that.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Amazing amazing amazing customer service! Fairly speaking, I love the cart, so start to use on my store, some tech issues happened they fixed very fast for me and customer service is just amazing....

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Response was extremely quick and the beauty behind Monster is the ability to create the upsell, cart, and checkout according to brand. The team completely built out our first campaign in minutes. Great experience!

Using app

About 4 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Very easy to install and great technical support. The app has some great features that work well for our business. Highly recommended.

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Great App, has improved our AOV significant by offering a GWP with orders over $200. Easy to change the products. Great support.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Would totally recommend this app to anyone looking to improve their cart and upsell products. The app is so user friendly and the support team are amazing to deal with and are prompt in getting back to you. 100% recommended

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 6, 2023

Waw application qui répond à mes besoins ! J'avais beaucoup de mal à configurer et l'assistance est intervenue (merci Raneen) a réglé mon probleme en un rien de temps ! magnifique application

Using app

About 3 hours

Total reviews

14

Average rating

4.8

5 / 5 Share

Dec. 6, 2023

This is the most reliable cross-sell app and the support is always very helpful. I highly recommend this app!

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Useful app! Best drawer cart we've tried, it has everything we need. Plus customer service is friendly and solves all the issues

Using app

7 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Dec. 1, 2023

Thank you for your support, Charlene.

Using app

About 15 hours

Total reviews

2

Average rating

4.5

1 / 5 Share

Nov. 30, 2023

This is the worst app! It was recommended by a team that's helping me with the website, the cart was changed to this one before Black Friday, the app works for certain people but for others don't. We got complaints from clients that couldn't add items to cart and when we test some of us could, some of us couldn't and this happened in the busiest time of the year. DO NOT USE!

Using app

9 days

Total reviews

5

Average rating

4.2

Developer Reply

Sorry to hear this!!!! 😅 We were in 1000% help mode throughout this period to help with any theme, App incompatibility or cart issues anyone might have. Looking back i couldn't see any messages from your team. Unfortunately it's hard to pinpoint exactly what may have happened without getting to do a deeper dive. Sometimes there can be issues with conflicting themes, carts and other apps that we can't solve without investigating further. If you decide to download the app again please feel free to reach out and let us know what you are facing here.

5 / 5 Share

Nov. 27, 2023

Helpful staff that answer promptly - thanks very much

Store

Roam

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

8:30 PM and I get fast help and great customer service - Thank Charlene for your advice and amazing help

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 20, 2023

I have been using Monster Upsells for a few months now and I am very impressed with how easy it is to set up and manage different types of upsells and free gifts for my Shopify store. The app has a user-friendly interface and a lot of customization options to suit my needs. It has also helped me increase my average order value and conversion rate significantly. One of the best things about Monster Upsells is their customer service. They are always responsive, helpful, and friendly. I had a specific case where I wanted to learn how to create a bundle offer with a free gift based on the cart value. I contacted their support team and got a reply from Charlene within minutes. She explained to me step by-step how to do it and even sent me a video tutorial. She also answered all my questions and made sure I was satisfied with the result. It was very easy to follow her instructions and I was able to create the offer I wanted in no time. I highly recommend Monster Upsells to anyone who wants to boost their sales and offer more value to their customers. It is a great app with a great team behind it. I will definitely keep using it to grow my business. Thank you, Monster Upsells and thank you, Charlene!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

I have reached out two separate times through the online chat inside the app and both times I received excellent service. They listened to the kind of campaign I needed and built it for me when I was struggling, and now are there for assistance when I get stuck. It gives me great confidence in using the app. Plus, it's the only one of about 7 free gift apps in Shopify that I tried that did exactly what I wanted it to do.

Using app

4 days

Total reviews

1

Average rating

5.0