All reviews

Rating Breakdown

  • 5
    90% (442 ratings)
  • 4
    3% (15 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 99% (482)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2023

THIS APP IS FABULOUS!!! I tried a half dozen different free gift/upsell apps and none of them worked the way I needed, plus they were clunky and un-polished. This one does EXACTLY what I need in terms of handling Shopify discounts, allowing selection of free gifts, etc. And it knows to check whether people apply discounts or remove items so that the cart value falls below the free gift threshold. And I love that just about every element of the UI can be customized easily without css. Super useful. Fonts, colors, outlines, corner rounding, text, etc. can all be changed through the UI; and most elements can be easily hidden too. Finally, the customer support was fabulous, fast, and knowledgeable. They jumped right in to help me figure out the source of my problem - and were able to quickly identify the issue stemmed from a font incompatibility with my theme. I've tested the app on all the major browsers and all work fine as far as I can tell so far. Overall, two thumbs up and 5 stars for Monster Cart Upsell!

Using app

About 3 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Super friendly, super helpful!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 13, 2023

Great ability to customize to store colours and easy set up. 4 stars because I spoke with an advisor (they were super quick and wonderful) but the app limitation is that if you add a free gift with variants and provide the inventory amount with that variant, monster cart doesn't track that. So during a huge sale period you have to manually track how many free gifts have sold out of your available stock and then delete that product variant. This is going to be difficult for me as a small business during Black Friday with keeping an eye on the stock levels to have to remove the variant once it is sold out and make sure customer's aren't inconvenienced by adding the free gift to cart and then it actually being sold out. I was told this applies to any free gift, not just those with variants.

Using app

About 4 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 9, 2023

Great app! Team and service is particularly amazing. Super helpful and responsive. Few features missing here and there but when we come to road blocks the team listens and helps with solutions.

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

The Team is amazing & they helped me fix everything on my website and issues with my coding and it works perfect ,i highly recommend this app, Thank you so much ! - T-LUV - The A1 Collection

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Love this app! Customer support are super responsive and helpful with any little bugs or questions that we have.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 2, 2023

Works well, bug-free. Only compliments so far!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Charlene helped me with my issue right away. I didn't have to wait long at all for her to resolve my issue :)

Using app

About 2 hours

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 1, 2023

There was a bug on the cart page of the website, there were always customers skipping the Monster cart to buy our freebies, after feeding the problem back to the technical team we both got stuck in a loop, maybe there was something wrong with my description and customer service interpreted my problem as something else, but soon we caught the key bug and within four hours my problem was solved, thanks for this fast service.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Great app, very helpful and prompt customer service!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

This app is one of the best apps around - the ability it offers to customise according to your theme and there support is just as suburb! If you need a GWP app - this is the only app you need. Highly Recommend.

Using app

6 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Amazing app! Highly recommended! Team support is great, super fast and helpful. Full and powerful service for our store.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 19, 2024

Charlene is super helpful thanks so much!

Using app

6 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

easy to use, increases sales/AOV and Conv rate.. AND it's highly customisable! What more could you ask for?

Using app

12 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 24, 2023

We love this app! It has produced so much revenue for us and helped customers get additional products that they might not have known that we had. Their service is fantastic and super responsive. I would highly recommend them!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

I've only just started using this App, but the support has been amazing. Angelica clarified the app didn't have a specific feature I was after, but she was quick to send me a support article to understand other methods of applying bulk discounts that were compatible with Monster. Thank you!

Store

OLOE

Using app

About 13 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Best app on Shopify by far. Looks awesome, great features, backed up with fantastic customer service. Buy it, you need it.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

AMAZING! We've had a great experience with this app. We've been using it over a year, and recently had a crazy little bug. We reached out to customer service and they solved within 15 MINUTES! Amazing! We're just a small business and it's so amazing to have a company treat us so well. Would definitely recommend! Customer service is amazing and it's contributed to about 20% of our ecommerce revenue in the last year. Great add on to do free gift.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2023

No matter what the problem is, they will help you solve it patiently! It did solve a lot of my problems!!

Using app

2 days

Total reviews

2

Average rating

5.0