Monster Cart Upsell+Free Gift
Monster Cart Upsells, Free Gifts and More For Shopify
Rating
4.7
feedback
488
chart
#2,280
All reviews
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July 8, 2023
I asked if it was possible to extend my free trial because I hadn't had the opportunity to look into anything yet and the team were more than happy to and were very quick to action. Can't wait to get started on free gifts and upselling.
June 20, 2023
Fantastica app, assistenza puntuale, cordiale e professionale. Un problema con un conflitto di app è stato risolto in maniera veloce ed efficace. Grazie e buon lavoro.
June 19, 2023
Amazing service from Charlene she was able to help me with all of my inquires and waited for me to complete the tasks on my end amazing customer service.
June 12, 2023
Charlene was lovely and very knowledgeable, thank you! She helped me learn quickly and jumped in to fix when I couldn't figure it out.
June 10, 2023
Helpful and quick. The chat support understood the issue and provided relevant support as quickly as possible.
May 25, 2023
The support team was helpful and proactive to make some adjustments,the App works well, the design is unique and wonderful.
May 19, 2023
Great customer service! I had an issue that I could not solve myself. The customer service rep, Charlene, was friendly and fast to fix the issue!
May 17, 2023
Once Charlene entered the chat she addressed my problem in a matter of seconds. Great knowledgeable support. No unnecessary talking. I am impressed.
May 15, 2023
Charlene has been such a huge help setting up the upsells, shes always happy to help. already seeing an increase in AOV with the upsells installed
May 12, 2023
Charlene was an awesome support to help us get our cart sorted! The install videos were not great to follow along with on the app so I had to email for help. Im so glad Charlene was super quick at responding and helping me change it a few times and get it all live! Great customer service.
May 12, 2023
Great and quick customer support. Charlene was able to help me immediately with an issue I had. Highly recommend!
May 10, 2023
Only took a few minutes to get the app up and running. Super intuitive, very customizable and exactly what I was looking for. Had one minor checkout thing I needed support for and Charlene was really quick about getting back to me and fixed it right away. Thank you!
April 26, 2023
We've been in touch quite regularly with support since installing this app. Charlene has been incredibly responsive, and has helped with some of our teething issues, and some queries we've had so far. Currently the app is functioning well, and we're looking forward to seeing what it can generate for us.
April 25, 2023
Amazing cart, does what it says on the tin. Really useful features. Super well done. Where this app is let down, from my experience just now, is its lack of developer environments. Meaning that, if you seek changes made by the developer, they cannot preview their changes unless they activate the feature on your live theme. For example, I enabled the Sticky Cart, which basically didn't work at all. It didn't appear at the right time in the scroll, and when it did appear, it would appear at the top of the page, blocking our navigation menu. I sought help from their customer service, and the developer had kept the erroneous sticky cart enabled on my live theme while trying to make the fixes. This meant that the faulty sticky cart has blocked customers from navigating our store. The developer also wasn't able to fix the issue properly, and kept the sticky cart live without checking overnight, so there was 1 night of customers who weren't able to navigate our store once reaching the product page due to the frozen sticky cart. Had a lot of drop-offs. I had purposefully kept the sticky cart turned off, knowing it had issues, but the developer continuously turned it back on. This specific concern may not be the fault of the developer, but more of the lack of "preview" environment of this app. Anyways, I will probably give up on the Sticky Cart and seek another app for it. I will probably get a reply that the sticky cart feature depends on theme to theme, and every theme is built differently. I get that, it's just that the correction of this wasn't handled properly. Overall, really happy with the Main cart, but terribly disappointed in the process of getting the sticky cart to work.
Legendddd... Ty here one of the founders. ✌️ Thanks for the kind words about the cart! 🙏🏻 Sorry to hear about the sticky-cart experience 😅. We're absolutely slammed by installs and focused on building our most requested features. Unfortunately, we have never been asked to add a dev environment for sticky-cart as it works perfectly for most stores out of the box. However.... we are definitely going to do our best to make all your upsell dreams come true over time!!! This is a great idea to add to our roadmap 🥰🥰🥰
April 23, 2023
Best support team. Easy interface. I had everything set up in a matter of moments . I can already see my AOV increased!!! Thanks team
April 18, 2023
App works great and Charlene was super helpful with any questions we had setting it up and fixing any problems we cam across
April 18, 2023
Support, specifically Charlene was helpful and quick. Great app and has been helpful for gamifing the process
April 18, 2023
Great app and the customer support is amazing. We had 1 issue and Charlene from customer support fixed it immediately
April 17, 2023
Very easy set up for the app. I am a complete Shopify rookie and very very easy to work through. I needed one little bit of extra assistance and Charlene was super quick to respond and sorted my issue very quickly!