All reviews

Rating Breakdown

  • 5
    90% (442 ratings)
  • 4
    3% (15 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 99% (482)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2023

An incredibly good app, for the perfect slide cart with progress bar and a lot more too. Support answered questions within minutes. 10/10. Thank you.

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 9, 2023

I had a few questions about implementation and Charlene spent almost an hour helping me get everything set up the way I wanted

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2023

Charlene has been incredible. quickly fixed our implementation and we are up and running in no time

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

I've had Monster Upsell for a few years and wouldn't be without it. The team are always helpful and respond so quickly. Definitely recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2023

Brilliant , efficient & professional service. Charlene went above and beyond to ensure my customers will have the best possible experience on site. It's a no brainer- this App delivers results :)

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2023

Great app! Charlene was super helpful in fixing up any issues I had and has a great sense of humour as well!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Awesome app. Lots of potential to help increase your conversion rates and Average dollar sale. Charlene was a huge help in the service desk chat.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Chatted to Charlene who was extremely helpful getting the final pieces of the puzzle completed for set up.

Store

VIXSA

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2023

They are really quick to solve problems, and the service attitude of customer service is also very good, especially Miss "Charlene"

Store

ViVANT

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Great app and amazing support. Charlene is super helpful and got all our issues sorted straight away.

Store

Alohra

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Very attentive customer service team who are always there to help when needed! We love the functions of the app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Fantastic experience. Charlene went above and beyond. App is slick and works like a dream. Highly recommend this app and team!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Had the most amazing experience with MonsterApps! Recommended from my e-commerce business group. Started off with a super helpful query from Shada late at night then followed up with super helpful Charlene the next day. YouTube tutorials are easy to follow to get started and Charlene was incredible helping me navigate any questions I had. Incredible support and I was able to keep the chat open whilst I set up the app, able to check in whenever I needed without having to close the chat. Obviously a business who has their stuff together and I look forward to recommending them to others.

Using app

About 2 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 20, 2023

Great product, fabulous customer service thank you Charlene - cant wait to see what results in the coming weeks

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 20, 2023

Great service from Charlene! Highly recommend MonsterUpsells for ecommerce! Their customers service is fantastic and fast!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

I am loving the application and the support is excellent, Charlene helped me and I was very satisfied, she is a great professional.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Charlee was very helpful and friendly. Like the app so far. Not much more to say really but the minimum is 100 characters.

Using app

About 12 hours

Total reviews

5

Average rating

4.4

5 / 5 Share

Feb. 16, 2023

This app was so easy to set up and looks great! Our team was worried it would require a lot of dev. work but none at all. Their support team is also super helpful and quick to respond!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

I have tried many cart upsell apps. This one works perfectly and seamlessly. Its really smooth for both desktop and mobile. Support team is friendly and efficient, and will resolve all queries quickly. Thanks Charlene and all the other support staff and kudos to the dev team. Cheers

Using app

11 days

Total reviews

9

Average rating

4.2

5 / 5 Share

Feb. 15, 2023

Very good application, team listens and does what is necessary to meet all requests. I recommend it!

Using app

5 months

Total reviews

6

Average rating

4.3