All reviews

Rating Breakdown

  • 5
    90% (442 ratings)
  • 4
    3% (15 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 99% (482)
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5 / 5 Share

April 17, 2025

Such a game changer! Love the simplicity and effectiveness of this app - also the support team were really fast to solve my issues during set up!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2025

Very strong customer service and prompt response

Using app

4 months

Total reviews

5

Average rating

5.0

4 / 5 Share

March 31, 2025

When I fist emailed the team asking them about pricing I got an email pretty quick, I emailed back to confirm a few things but did not get a response which was disappointing. In the end I decided to just try it anyway. So far so good, It was a little funny to set up. Overall though I just had to make sure I was going step my step. I had some issues with how the shipping slider looked and I was able to get some help on this which was great so I really appreciated that quick turn around. I have not seen any amazing conversations or increase as yet in AOV however, I am quite a new store and also I have only one campaign being used so these might be playing into that. I will see how I go and use some other campaigns and see if this helps with my conversions/AOV ect. would recommend trying it out and just seeing if it right for you.

Using app

11 days

Total reviews

2

Average rating

4.0

2 / 5 Share

March 25, 2025

Have been emailing them a technical question a few times over the last week or so and getting radio silence... support is really not great compared otot other shopify apps

Store

Glaze

Using app

7 months

Total reviews

7

Average rating

4.6

5 / 5 Share

March 23, 2025

Support team was fantastic helping us set this up, super responsive, have heard a lot of good things about this app from other businesses running Monster Cart across their store.

Using app

1 day

Total reviews

5

Average rating

5.0

2 / 5 Share

March 18, 2025

Disappointed, got minimal support from recent issue which affected our business and we lost out on sales due to customer frustration. There was an issue with the cart refresh, and it ended up affecting product pages where the customer was sent back to the homepage. Raised a request twice and even sent a video, but got zero response or update on the situation. Really disappointed. Have moved to an alternate.

Using app

About 2 months

Total reviews

7

Average rating

4.1

5 / 5 Share

March 13, 2025

I've been using this app on and off for a while and whenever I need help, charlene is all over it. Any issues are resolved in record timing and she is super friendly and helpful. This app has great functionality

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

I’ve been using Monster Cart App for a couple of months now, and I have no hesitation in recommending them. The functionality is excellent, and the app is easy to set up and customise. At first, I was hesitant to try it because I wasn’t sure about the cart design, but that concern was totally unjustified, as you can customise it to look exactly how you want. What also stands out is the amazing support team. They’re friendly, responsive, and always willing to help, which makes a huge difference.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 5, 2025

Great customer service and has helped increase AOV. Cart process is a breeze and catches the customers eye.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 2, 2025

Great app! The platform is easy to navigate and set up, and Angelica from support was amazing, she was quick to respond and really helpful. Definitely recommend!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Huge upgrade over our previous cart. Customer support is also great. Gift with purchase and upsells has been pretty awesome. Highly recommend.

Using app

4 months

Total reviews

6

Average rating

3.8

5 / 5 Share

Feb. 25, 2025

I love this app! So user-friendly and staff are always available to help which is a HUGE bonus for me as I'm not very tech-savy so I'm always needing help! :) The staff are wonderful and the app itself has help generate extra income for my business! We're planning a big sale soon and I can't wait to play around with all their features to scale my average order value even more! If you're looking for an app to help you increase your AOV then this is it!

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Love this app so far! It is fairly easy to use, and the instructional videos are useful. Support was super fast to reply and rectify what i needed changed.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Great app, very helpful customer service! 100% recommend this app

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Angelica has been amazing! Requests for assistance has been very quick and extremely helpful when I needed assistance. Monster Cart - great app to upsell your store, create one tick upsells, free gifts, product recommendations and bulk discounts. Thank you Monster Cart Team, our cart not only looks awesome, but is easy to use for the customer!

Store

Mookah

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

The best app, almost doubled my conversion rate, was plug and play!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

We've just picked up Monster Cart after using Rebuy. It has everything we need in a cart upsell app (nothing we don't), far more affordable, better setup and customizability aaaand GREAT SUPPORT! Big thanks to you and the team! We'll be rolling this out across our 8 other stores for sure.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Amazing customer service. I've had this app for years and its increased my AOV significantly. The owner of the app even has a FB group where he answers all questions, he helped me out of hour once and it was a lifesaver. Thanks for the great app

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 8, 2025

We're looking at switching apps. This cart plugin has given away way too much for free to our customers. For example, if we have discount codes created in shopify and we have our monster cart setup to give a free gift if you spend $79, it's calculating the RRP and then giving the free item (worth $35) even after the client has used a 40% off code which brings their ACTUAL cart total down to $47.40 (not $79) but monster cart is still allowing them to get the $35 free gift. We now have to honour this and have lost out hugely on this. Their support is almost non-existent and I have had to work most of my issues out on my own because I get back emails saying things like "that's unfortunately not a feature we have", even though I've (in some cases) figured out a way around it myself.

Using app

6 months

Total reviews

11

Average rating

4.3

5 / 5 Share

Feb. 6, 2025

We switched from Rebuy to Monster Cart and have not looked back. The team are always very quick to respond on chat, and a shout out to Angelica who was lovely to deal with.

Using app

5 months

Total reviews

1

Average rating

5.0