Monster Cart Upsell+Free Gift
Monster Cart Upsells, Free Gifts and More For Shopify
Rating
4.7
feedback
488
chart
#2,011
All reviews
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May 23, 2025
I've always had such an amazing experience with Monster Upsell. The customer service team are swift with their replies and so helpful. Charlene is fabulous. A super easy app to integrate into your store. Highly recommend
May 19, 2025
Angelica was very helpful in troubleshooting and fixing up the issue when we had trouble setting up the free gift offer. Response time is very quick and she was able to get it sorted in no time.
May 15, 2025
Customer service does not answer or help me with my issue.
Hey there... I'm not sure why our response emails have not have reached you. I see you are asking for us to remove a pop-up on your store. Unfortunately we do not have any pop-ups that are added to stores through our apps. When you remove our app.. everything will be removed the app does. The pop-up you have on store may be controlled by an email app installed or potentially something setup within shopify. Your original question: "I have deleted your app from my store but it still keeps the pop up in my home page and I cannot find where to delete it. I need assistance here, how can I get it away? A third party consultant installed the app and made the pop-up which I am not satisfied as it is not representing my brand."
May 14, 2025
Looks cool but I kept experiencing huge delays between clicking the cart or adding a product and the cart actually opening. Chatted with customer service twice but they said it was functioning normally. Also ran into issues where items would not add to the cart. Had to stop using it. Not sure if it was my theme because other people seem to have a good experience with this app.
May 2, 2025
A great app for managing your carts with specials such as free gifts, discounts and campaigns. Their support channel is usually quick to reply and the team is very friendly and eager to help
May 1, 2025
Great customer service, very quick to reply and they have all the answers. Charlene in particular was very helpful, thanks!
April 27, 2025
So far we're loving it! We had a minor issue with a gift with purchase promotion we were running but the issue was swiftly resolved by the customer service team and our campaign was up and running asap.
April 17, 2025
Such a game changer! Love the simplicity and effectiveness of this app - also the support team were really fast to solve my issues during set up!
March 31, 2025
When I fist emailed the team asking them about pricing I got an email pretty quick, I emailed back to confirm a few things but did not get a response which was disappointing. In the end I decided to just try it anyway. So far so good, It was a little funny to set up. Overall though I just had to make sure I was going step my step. I had some issues with how the shipping slider looked and I was able to get some help on this which was great so I really appreciated that quick turn around. I have not seen any amazing conversations or increase as yet in AOV however, I am quite a new store and also I have only one campaign being used so these might be playing into that. I will see how I go and use some other campaigns and see if this helps with my conversions/AOV ect. would recommend trying it out and just seeing if it right for you.
March 25, 2025
Have been emailing them a technical question a few times over the last week or so and getting radio silence... support is really not great compared otot other shopify apps
March 23, 2025
Support team was fantastic helping us set this up, super responsive, have heard a lot of good things about this app from other businesses running Monster Cart across their store.
March 18, 2025
Disappointed, got minimal support from recent issue which affected our business and we lost out on sales due to customer frustration. There was an issue with the cart refresh, and it ended up affecting product pages where the customer was sent back to the homepage. Raised a request twice and even sent a video, but got zero response or update on the situation. Really disappointed. Have moved to an alternate.
March 13, 2025
I've been using this app on and off for a while and whenever I need help, charlene is all over it. Any issues are resolved in record timing and she is super friendly and helpful. This app has great functionality
March 7, 2025
I’ve been using Monster Cart App for a couple of months now, and I have no hesitation in recommending them. The functionality is excellent, and the app is easy to set up and customise. At first, I was hesitant to try it because I wasn’t sure about the cart design, but that concern was totally unjustified, as you can customise it to look exactly how you want. What also stands out is the amazing support team. They’re friendly, responsive, and always willing to help, which makes a huge difference.
March 5, 2025
Great customer service and has helped increase AOV. Cart process is a breeze and catches the customers eye.
March 2, 2025
Great app! The platform is easy to navigate and set up, and Angelica from support was amazing, she was quick to respond and really helpful. Definitely recommend!
Feb. 27, 2025
Huge upgrade over our previous cart. Customer support is also great. Gift with purchase and upsells has been pretty awesome. Highly recommend.