Monster CartUpsell — Free Gift

I've always had such an amazing experience with Monster Upsell. The customer service team are swift with their replies and so helpful. Charlene is fabulous. A super easy app to integrate into your store. Highly recommend

Angelica was very helpful in troubleshooting and fixing up the issue when we had trouble setting up the free gift offer. Response time is very quick and she was able to get it sorted in no time.

Customer service does not answer or help me with my issue.

A great app for managing your carts with specials such as free gifts, discounts and campaigns. Their support channel is usually quick to reply and the team is very friendly and eager to help

Great customer service, very quick to reply and they have all the answers. Charlene in particular was very helpful, thanks!

So far we're loving it! We had a minor issue with a gift with purchase promotion we were running but the issue was swiftly resolved by the customer service team and our campaign was up and running asap.

amazing customer support. Really good app to increase AOV

Such a game changer! Love the simplicity and effectiveness of this app - also the support team were really fast to solve my issues during set up!

Very strong customer service and prompt response

When I fist emailed the team asking them about pricing I got an email pretty quick, I emailed back to confirm a few things but did not get a response which was disappointing. In the end I decided to just try it anyway. So far so good, It was a little funny to set up. Overall though I just had to make sure I was going step my step. I had some issues with how the shipping slider looked and I was able to get some help on this which was great so I really appreciated that quick turn around. I have not seen any amazing conversations or increase as yet in AOV however, I am quite a new store and also I have only one campaign being used so these might be playing into that. I will see how I go and use some other campaigns and see if this helps with my conversions/AOV ect. would recommend trying it out and just seeing if it right for you.

Have been emailing them a technical question a few times over the last week or so and getting radio silence... support is really not great compared otot other shopify apps

Support team was fantastic helping us set this up, super responsive, have heard a lot of good things about this app from other businesses running Monster Cart across their store.

Disappointed, got minimal support from recent issue which affected our business and we lost out on sales due to customer frustration. There was an issue with the cart refresh, and it ended up affecting product pages where the customer was sent back to the homepage. Raised a request twice and even sent a video, but got zero response or update on the situation. Really disappointed. Have moved to an alternate.

I've been using this app on and off for a while and whenever I need help, charlene is all over it. Any issues are resolved in record timing and she is super friendly and helpful. This app has great functionality

Excellente appli avec un service client tres reactif , permet de personnaliser le panier m de A a Z , le selecteur de quantité marche parfaitement egalement

Great customer service, quick and very helpful! Highly recommedn the Monster Cart for flexablity of cart options.

Great app! The platform is easy to navigate and set up, and Angelica from support was amazing, she was quick to respond and really helpful. Definitely recommend!

Huge upgrade over our previous cart. Customer support is also great. Gift with purchase and upsells has been pretty awesome. Highly recommend.

I love this app! So user-friendly and staff are always available to help which is a HUGE bonus for me as I'm not very tech-savy so I'm always needing help! :) The staff are wonderful and the app itself has help generate extra income for my business! We're planning a big sale soon and I can't wait to play around with all their features to scale my average order value even more! If you're looking for an app to help you increase your AOV then this is it!

Love this app so far! It is fairly easy to use, and the instructional videos are useful. Support was super fast to reply and rectify what i needed changed.