Monster CartUpsell — Free Gift
All reviews
Great app, very helpful customer service! 100% recommend this app
Angelica has been amazing! Requests for assistance has been very quick and extremely helpful when I needed assistance. Monster Cart - great app to upsell your store, create one tick upsells, free gifts, product recommendations and bulk discounts. Thank you Monster Cart Team, our cart not only looks awesome, but is easy to use for the customer!
The best app, almost doubled my conversion rate, was plug and play!
We've just picked up Monster Cart after using Rebuy. It has everything we need in a cart upsell app (nothing we don't), far more affordable, better setup and customizability aaaand GREAT SUPPORT! Big thanks to you and the team! We'll be rolling this out across our 8 other stores for sure.
Amazing customer service. I've had this app for years and its increased my AOV significantly. The owner of the app even has a FB group where he answers all questions, he helped me out of hour once and it was a lifesaver. Thanks for the great app
We're looking at switching apps. This cart plugin has given away way too much for free to our customers. For example, if we have discount codes created in shopify and we have our monster cart setup to give a free gift if you spend $79, it's calculating the RRP and then giving the free item (worth $35) even after the client has used a 40% off code which brings their ACTUAL cart total down to $47.40 (not $79) but monster cart is still allowing them to get the $35 free gift. We now have to honour this and have lost out hugely on this. Their support is almost non-existent and I have had to work most of my issues out on my own because I get back emails saying things like "that's unfortunately not a feature we have", even though I've (in some cases) figured out a way around it myself.
Sorry the fix wasn't available at the time. Since we have rebuilt the entire app from scratch with all Shopify best practices. Love to welcome you back
We switched from Rebuy to Monster Cart and have not looked back. The team are always very quick to respond on chat, and a shout out to Angelica who was lovely to deal with.
Very easy to set up! Angelica was extremely helpful with some questions we had and very responsive.
It's a great app, but we have had an issue where customers can purchase a free gift outside of the cart upsell parameters. I was told this was being looked into then heard nothing in over a week. Slightly concerning.
Angelica was very prompt and solved the issue we had within 10 minutes - couldn't of asked for better help. Thank you again for the professionalism and efficiency.
I've been using the app about a month and it works perfect for me! It has a lot of useful features and is very easy to use. Thanks for helping me Ty!
The app is alright but it lack feature. Like they just enabled the subscription feature in cart, considering most brand do free shipping for subscription order they only have free shipping unlock for AOV no subscription and their support is terrible they take forever to reply in all honesty I am looking to switch to another app.
Ty here one of thee founders 🥰 We just released this new feature. Its functionality is perfect for the 1000's of brands using it... however yes.. would be great to add this extra functionality requested. (To my knowledge - this is the first time its been asked for) I apologise for the team thinking they could try to make it work for you specifically. We always try our best to make things work for stores however ... we should have stated this was outside of the scope of the product. Unfortuantely we couldn't deliver the solution wanted without rebuilding certain parts of the app. We will be adding this to our roadmap in the future - All the best.
App works really well. We are able to give our customers extra offers and free gifts at check out as well as notify them of other deal. Their service has been EXCELLENT. We changed to a new theme and it was clashing with the app. The team was about to fix the issue for us in a promote manner. Totally recommend with app.
Decent app - worked for us for a while - but their customer support is really the worst. Sarcastic comments while the client is frustrated. If you are a brand in India do not use the app as there are a lot of compatibility issues. 0 help from the support team.
The app itself is amazing but the customer service is next level! Ty for the help! looking forward to using this app for a long time to come
Very professional team, especially their founder Ty, who is really professional and can solve problems in time. The best shopping cart software.
Very helpful! Answered all my questions promptly and was able to resolve all issues
so far, perfect customer support.. app looks sick - cant wait to maximise my cvr !!
What a super support team. Very professional and great service.
Monster Cart has THE BEST customer support, it's super accessible, they're fast to respond, friendly, and efficient. So many great customisations in the app, too. We love Monster Cart :)
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