Monster Cart Upsell+Free Gifts
Monster Cart Upsells, Free Gifts and More For Shopify
Rating
4.9
feedback
619
chart
#630
All reviews
Rating Breakdown
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Nov. 21, 2023
8:30 PM and I get fast help and great customer service - Thank Charlene for your advice and amazing help
Nov. 20, 2023
I have been using Monster Upsells for a few months now and I am very impressed with how easy it is to set up and manage different types of upsells and free gifts for my Shopify store. The app has a user-friendly interface and a lot of customization options to suit my needs. It has also helped me increase my average order value and conversion rate significantly. One of the best things about Monster Upsells is their customer service. They are always responsive, helpful, and friendly. I had a specific case where I wanted to learn how to create a bundle offer with a free gift based on the cart value. I contacted their support team and got a reply from Charlene within minutes. She explained to me step by-step how to do it and even sent me a video tutorial. She also answered all my questions and made sure I was satisfied with the result. It was very easy to follow her instructions and I was able to create the offer I wanted in no time. I highly recommend Monster Upsells to anyone who wants to boost their sales and offer more value to their customers. It is a great app with a great team behind it. I will definitely keep using it to grow my business. Thank you, Monster Upsells and thank you, Charlene!
Nov. 20, 2023
I recently encountered some issues with the Monster App Cart, and I must say that Charlene provided me with outstanding customer service. Her dedication to resolving my problems went above and beyond my expectations. Charlene was not only prompt in addressing my concerns but also demonstrated a deep understanding of the issues I faced. Her patience and willingness to guide me through the solution made the entire process much smoother. What impressed me the most was her genuine concern for customer satisfaction.
Nov. 20, 2023
I have reached out two separate times through the online chat inside the app and both times I received excellent service. They listened to the kind of campaign I needed and built it for me when I was struggling, and now are there for assistance when I get stuck. It gives me great confidence in using the app. Plus, it's the only one of about 7 free gift apps in Shopify that I tried that did exactly what I wanted it to do.
Nov. 20, 2023
Not only does the app work well in driving more revenue, the team behind it is amazing as well, they solved an urgent problem that was jamming my Black Friday sales even though it’s not their app that’s causing the issue. Hats off to this. Highly recommended.
Nov. 19, 2023
Amazing app! We have lifted our AOV from about $120 to $150 by using this app! Great for GWP and upsells. Support has been excellent!
Nov. 18, 2023
I'm not a developer or store builder and also an Italian speaker. I asked to assistance to help me several time and they were always here and help me 100%. She also jump in my store to help me with changes! TOP
Nov. 17, 2023
The app is seamless and customer service is instant and very friendly. Glad i made the decision to use this app its great!
Nov. 17, 2023
This app is truly fantastic, I can't recommend it enough! Starting from the functions of the app to customer support. The app operates smoothly and is very fast, it doesn't even look like a third-party app but more like is integrated into the theme, that's how fast it is. After, we have customer support which is absolutely phenomenal! It answers in no time and makes sure to fix everything. It provides a lot of customization options and if needed, they even provide you with their developer to do some custom changes. Tried several apps in this niche these days and none is near to this. 10/10!
Nov. 16, 2023
Customer service has been unreal, fixed my issue straight away, Charlene is a gem
Nov. 16, 2023
THIS APP IS FABULOUS!!! I tried a half dozen different free gift/upsell apps and none of them worked the way I needed, plus they were clunky and un-polished. This one does EXACTLY what I need in terms of handling Shopify discounts, allowing selection of free gifts, etc. And it knows to check whether people apply discounts or remove items so that the cart value falls below the free gift threshold. And I love that just about every element of the UI can be customized easily without css. Super useful. Fonts, colors, outlines, corner rounding, text, etc. can all be changed through the UI; and most elements can be easily hidden too. Finally, the customer support was fabulous, fast, and knowledgeable. They jumped right in to help me figure out the source of my problem - and were able to quickly identify the issue stemmed from a font incompatibility with my theme. I've tested the app on all the major browsers and all work fine as far as I can tell so far. Overall, two thumbs up and 5 stars for Monster Cart Upsell!
Nov. 14, 2023
Beautiful product, made significant increases in conversions. Customer support is quick and eager to help.
Nov. 13, 2023
Great ability to customize to store colours and easy set up. 4 stars because I spoke with an advisor (they were super quick and wonderful) but the app limitation is that if you add a free gift with variants and provide the inventory amount with that variant, monster cart doesn't track that. So during a huge sale period you have to manually track how many free gifts have sold out of your available stock and then delete that product variant. This is going to be difficult for me as a small business during Black Friday with keeping an eye on the stock levels to have to remove the variant once it is sold out and make sure customer's aren't inconvenienced by adding the free gift to cart and then it actually being sold out. I was told this applies to any free gift, not just those with variants.
Nov. 11, 2023
une app MUST HAVE sur son shop. Le support et notamment Raneen ont su trouver toutes les réponses à mes questions et ont su résoudre tous les bugs en un rien de temps. Je recommande !
Nov. 9, 2023
Great app! Team and service is particularly amazing. Super helpful and responsive. Few features missing here and there but when we come to road blocks the team listens and helps with solutions.
Nov. 9, 2023
The Team is amazing & they helped me fix everything on my website and issues with my coding and it works perfect ,i highly recommend this app, Thank you so much ! - T-LUV - The A1 Collection
Nov. 6, 2023
Love this app! Customer support are super responsive and helpful with any little bugs or questions that we have.