Monster Cart Upsell+Free Gift
Boost AOV With In Cart Upsell, Free Gift Rewards GWP,...
Rating
4.5
feedback
492
chart
#2,396
All reviews
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Nov. 8, 2024
Amazing customer service! The app was having conflict with another app so I contacted them and they solved in 10 minutes. Amazing!
Nov. 14, 2024
Angelica helped us solve some issues with our app on two of our stores at the same time, she assisted in solving our issues which I have no doubt will increase our revenue the very next day as we have seen on our other projects. She very good and responsive to fix the issues I had. The second time around I raised a request and mid chat, Charlene decide just to take a long extended lunch break and stop replying mid conversation, shortly after that it was passed onto Dounya, I find never tries to solve anything and I get no where. Try to get Angelica if you can for support!
Oct. 31, 2024
I'd like to give compliment to the agent, Angelica, who was being very prompt and helpful when I needed assistance. Monster Cart is also a great app to upsell your store, maybe there's bits and pieces that we need to look more into so we can maximise the use of it. Thank you Monster Cart Team, our cart looks awesome! Weeeee!!
Oct. 30, 2024
Support are human and prompt and friendly, Can-do attitude. Everything you want :-)
Oct. 30, 2024
A lot of glitches are there, and when you contact the customer care their response is really pathetic. You have to wait for 24 hour in order to get a proper response from the dev team. Considering the app cost I won't recommend this app to anyone else
Sorry we aren't compatible with the checkout system you wanted to use and this messed with your analytics. Unfortunately, this is a limitation Shopify puts on us. I can see you also had custom features you wanted live. Unfortunately, things can take a little longer for custom work and technical responses during Q4 inanity growth period. Understand your frustration there. In the end I'm glad to see you have chosen to continue with Monster cart. I hope you have a great end to the year! The team works tirelessly during these periods. Please let us know if there is anything we can do to turn this into 5 star service. Happy Upsells! Ty - Monster co-founder
Oct. 25, 2024
I signed up for 2 Monster App Softwares to help my customer's Shopify Experience, as well as my company increase revenue and experience opportunities. I have built an out of the box store front that doesn't integrate automatically when you install and activate it... I sent a simple support request, correspondence was seamless, I gave permission on the back end for them to take a look, and less than 12 hours later, they embedded both apps, and got them running perfectly by the time I logged in the next morning! I'm still in my "30 Day Free Trial" of the apps (literally less than 24hours since I signed up), and I am already extremely impressed! 10/10 recommend!
June 22, 2025
That app is CRAYZZZZ. And the support is really good, they just did all my requests in no time and fast.
Oct. 18, 2024
Wow what service! I worked closely to set up my cart and to learn about other features. I highly recommend. Also our cart looks super pretty and fun. Thank you guys!
Oct. 19, 2024
I love this app!
Ty here - one of the founders 🥰 Appreciate the nice things said in email about Monster Cart on both your stores.... This review definitely doesn't reflect the standard of support experience we strive for daily! Communication was lost in email. We are sorry about this! The best way to get in touch is through our support chat. Will work on some processes here. In the meantime - I've chased your case down and emailed you back. looking forward to your response there. Ty. :)
Oct. 15, 2024
App has some good features, but doesn't integrate with Route, which I need for BF. The customer service was lovely, but I'll now have uninstall it so that I can make sure my integration with other apps are working properly.
Feel free to install our ShipProtect shipping protection app that’s 100% compatible 😁 unfortunately route didn’t allow us to integrate with them. You will earn 100% of the premiums too when using our app. Reach out to us if you would like some help setting this up. 🙏🏻🙏🏻
Oct. 13, 2024
So far it's been a great experience with Monster Cart. The App is easy to set up, and has heaps of options to customize. Support staff are on hand with very fast response times, Angelica has been super helpful with answers to any questions I had!
May 29, 2025
Careless devs broke my store during a sale. It's a shame. Support didn't care.
Hey team - sorry im not sure you are writing to the correct app. 😅 We have not sold our app? .. I can't see any trail of you talking with our team in regards to this or our devs working on your store. :( I just you a DM to see if i can help further.
Sept. 19, 2024
Finally! ... been searching for an app that will let us have a tiered progress bar with people able to choose their gift at the different tiers. A couple of question on the install and immediately answered by the support team! Really great service!