Monster Cart Upsell+ Free Gift

We're looking at switching apps. This cart plugin has given away way too much for free to our customers. For example, if we have discount codes created in shopify and we have our monster cart setup to give a free gift if you spend $79, it's calculating the RRP and then giving the free item (worth $35) even after the client has used a 40% off code which brings their ACTUAL cart total down to $47.40 (not $79) but monster cart is still allowing them to get the $35 free gift. We now have to honour this and have lost out hugely on this. Their support is almost non-existent and I have had to work most of my issues out on my own because I get back emails saying things like "that's unfortunately not a feature we have", even though I've (in some cases) figured out a way around it myself.

We switched from Rebuy to Monster Cart and have not looked back. The team are always very quick to respond on chat, and a shout out to Angelica who was lovely to deal with.

Very easy to set up! Angelica was extremely helpful with some questions we had and very responsive.

It's a great app, but we have had an issue where customers can purchase a free gift outside of the cart upsell parameters. I was told this was being looked into then heard nothing in over a week. Slightly concerning.

Angelica was very prompt and solved the issue we had within 10 minutes - couldn't of asked for better help. Thank you again for the professionalism and efficiency.

I've been using the app about a month and it works perfect for me! It has a lot of useful features and is very easy to use. Thanks for helping me Ty!

The app is alright but it lack feature. Like they just enabled the subscription feature in cart, considering most brand do free shipping for subscription order they only have free shipping unlock for AOV no subscription and their support is terrible they take forever to reply in all honesty I am looking to switch to another app.

App works really well. We are able to give our customers extra offers and free gifts at check out as well as notify them of other deal. Their service has been EXCELLENT. We changed to a new theme and it was clashing with the app. The team was about to fix the issue for us in a promote manner. Totally recommend with app.

Decent app - worked for us for a while - but their customer support is really the worst. Sarcastic comments while the client is frustrated. If you are a brand in India do not use the app as there are a lot of compatibility issues. 0 help from the support team.

The app itself is amazing but the customer service is next level! Ty for the help! looking forward to using this app for a long time to come!

Very professional team, especially their founder Ty, who is really professional and can solve problems in time. The best shopping cart software.

Very helpful! Answered all my questions promptly and was able to resolve all issues

so far, perfect customer support.. app looks sick - cant wait to maximise my cvr !!

What a super support team. Very professional and great service.

Monster Cart has THE BEST customer support, it's super accessible, they're fast to respond, friendly, and efficient. So many great customisations in the app, too. We love Monster Cart :)

Super easy to install and set up! I had Monster Cart as a back-up plan in case my coded free GWP didn't work, and I'm so glad I had it handy. I was able to set this up in minutes ahead of our Black Friday sale, what a life saver! Couple of tweaks along the way, and customer support was super quick to respond and help out!

Monster Cart is always my go to for cart gamification. The support team is extremely helpful, always so nice and so quick to reply!!!

I've been using Monster Cart Upsell for over a year. The features are great, and the customer service is amazing! Highly recommend!

It's been really good so far, support is great and a little bug was fixed quickly. So much functionality and always adding new features, plus excellent price. Very happy with this app, seems to have helped our conversion rate too!

Great install experience with the help from the team!