All reviews

Rating Breakdown

  • 5
    90% (442 ratings)
  • 4
    3% (15 ratings)
  • 3
    2% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (17 ratings)

Reviews with Text

  • 99% (482)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2024

I am extremely pleased with the level of service I have received. There were two specific issues – one related to font color and the other regarding how the cart functioned within my theme. The customer service team has been exceptional, promptly addressing and correcting these issues. Normally, I do not leave reviews; however, their outstanding support has compelled me to share my positive experience with others. It is important to acknowledge when a company exceeds expectations, and I hope they continue to maintain this high standard of service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Great features - So easy to install. Support fixed an integration issue very quickly

Store

Dsmile

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Epic app with a brilliant dashboard to understand ROI. Easy interface to use and the customer service is next-level awesome.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

absolutely loving this customer service team always so helpful and get the job done right away HIGHLY RECOMMEND!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

Great app! Easy to set up and excellent support. Provides a very professional, branded addition to our customer's journey that made us $ from day one! Highly recommended.

Using app

2 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Feb. 18, 2024

Love this app and the founder Ty so much! If I could give 10 stars I would! I had a small issue with my dynamic checkout and Ty jumped in and fixed it right away. I love the ability to offer free gifts and other upsells at checkout. Definitely gets conversions and has increased my AOV massively!! Would highly recommend!

Using app

21 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 17, 2024

Excellent service, both times I've had questions or issues they were quick to solve it!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Très bonne application avec un support très réactif et compétant !

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

The app is absolutely fantastic. It's really simple to use and does everything you need it to do. We use the app for all sorts of upsell campaigns and it never fails. Their customer support is also extremely proactive and helpful. Highly recommend this app to anyone looking for a great upsell app.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Amazing customer service. I love it already—subscriber for life.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

So far so good! Easy set up and very helpful chat when I needed a little extra help. Let's hope it delivers $$$ !!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Perfect for our brand

Using app

6 days

Total reviews

11

Average rating

4.3

5 / 5 Share

Jan. 29, 2024

The app has exceeded our expectations in every aspect. It's user-friendly and functions exactly as described. Additionally, the support team was exceptionally helpful and responded promptly. Charlene, in particular, provided invaluable assistance with our concerns. We wholeheartedly recommend Monster Cart

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Quality features and professionals support, just works !!

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Best ATC for boosting mobile conversions. A+++

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 30, 2024

This app has been so helpful, and the customer service is excellent!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

It’s pretty good. Can make a professional design which is highly customisable. Really recommend to anyone who has started making a few sales and needs good upsells. Support also responds quickly, and fixes the issue quickly.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Very good experience so far! I like all the features and the support is very fast and helpful! :)

Store

Masory

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

We have been using this app for some time now, and have seen incredible results with upsells. The conversion rate has improved the most, meaning, customers are finding the app layout super easy to use, so that's a win for us. The customer support team has always been there when you need them too.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Only just started using Monster upsell. The live chat service was extremely fast and helpful. I found it hard to believe that I was speaking to a real person because the response and help was so quick. I have a quick add to cart button on my page and it wasnt showing the monster cart slider when clicked from a collection page so the team are accessing my store to fix that.

Using app

5 days

Total reviews

1

Average rating

5.0