NoFraud Fraud Protection
Prevent fraud & abuse, protect revenue, & automate operations.
Rating
4.8
feedback
134
chart
#3,480
All reviews
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March 4, 2026
Awesome vendor to work with! The tool is great and the team you'll work with is even better.
March 4, 2026
I'll keep this simple... NoFraud is one of the best tools in our stack. Setup was easy and the customization options actually let you dial things in for how your business works, not just out-of-the-box defaults. Whether it's your tech setup, your risk tolerance, or something specific to how you operate, you can make it fit. Once it's set up it basically runs itself. We've spent maybe a few hours total on it over the last almost two years. That's not an exaggeration. It is truly set it and forget it, and it just works. For how much value it delivers, the ongoing lift is practically zero. On the results side, it's been a no-brainer. We've cut fraud significantly, saved our team a ton of time that used to go toward manually reviewing orders and dealing with chargebacks, and (the part that not everyone thinks about) we're actually making more money now. If you're relying on Shopify's built-in payment filters, you're declining legitimate orders and leaving revenue on the table. NoFraud lets you confidently pass more good orders through without stressing about the bad ones slipping by. I also love that they have human fraud analysts conducting manual reviews on top of their AI and algorithms. That extra layer of real human judgment on transactions gives you a level of confidence that pure automation alone can't match. All that said - the thing that sets NoFraud apart is the people. The team has always been willing to work with me on whatever I need. They run a customer advisory board and they actually listen. Not in a "thanks for the feedback" way. In a "that's on the roadmap now" way. They are genuinely innovative and constantly thinking about how to make life easier for ecommerce leaders, whether that's keeping more revenue or losing less to fraud and abuse. They also have a real commitment to customer experience as a discipline, not just as a department. They actively lift up CX leaders and the CX community in a way that is honestly rare to see from a vendor. It matters and it shows in everything they do. Amazing product. Amazing people. Can't recommend them enough.
March 3, 2026
NoFraud's team is very helpful, and it's great to have the peace of mind that comes with such an accurate fraud prevention tool. Highly recommend!
March 3, 2026
We’ve had a great experience with NoFraud from start to finish. The integration with Shopify was seamless, and their onboarding team made the setup process incredibly smooth. Even post-integration, their support has been responsive and helpful whenever we’ve had questions. Most importantly, the app has been a huge asset in preventing bad actors and protecting both our business and our customers. It gives us confidence in our fraud screening process without adding friction to the customer experience. Highly recommend!
March 3, 2026
We've had a very positive experience working with NoFraud. The platform has done an excellent job protecting us from fraud without negatively impacting revenue or blocking legitimate customer orders. Their team is responsive, knowledgeable, and easy to work with. The site is user-friendly making it simple for our team to navigate. We absolutely recommend NoFraud to other businesses looking for a reliable fraud prevention solution.
March 3, 2026
We’ve been using NoFraud on our Shopify store, and it’s transformed our fraud protection. The AI scans catch risky orders in real-time, and we’ve seen less chargebacks thanks to their guarantee. Setup was seamless, the dashboard is intuitive, and support responds fast. Shoutout to the team for quick tweaks. Recommend for any ecom business scaling up!
June 25, 2025
As a small e-commerce business I couldn't survive without NoFraud. The service is so valuable to our everyday operations. It basically gives small ecom businesses your own highly skilled in-house fraud review department. And the customer service team is very responsive. Highly highly recommend this app.
May 7, 2025
If I could give it 10 stars I would. This is a MUST have app for any e-commerce site. We went from having multiple fraud issues to none at all. There are still ways for fraudsters to try to use our/your site as a test so constant communication with the app team is the best. They are SUPER knowledgeable and always willing to help by changing some of the necessary settings to prevail the fraudsters as they get smarter, but never better than NOFRAUD! I can't say enough about them and their team.
Jan. 27, 2025
I find the App is to sensitive and cancelling genuine orders. Its probably costing me more in lost / cancelled orders that fraud orders. I wait to see what NF have to say about my issues.
Hi Simon, Thank you for sharing your concerns; we understand how frustrating it can be when legitimate orders are declined. Any time NoFraud cancels an order due to risk concerns we share detailed information on why the cancellation occurred, including risk factors. Additionally, NoFraud is a powerful, flexible platform that allows merchants to customize their process and create specific rules tailored to their business. We’d love to help you fine-tune your settings to reduce false declines while still proactively protecting your store from fraud. Our Customer Success team has reached out via phone and email to assist you further. If we do not have the right contact information for you, please let us know at [email protected]. It’s our goal to ensure every merchant using NoFraud is able to achieve the best possible results for their business.
Dec. 5, 2024
We sell high ticket jewelry items and we are impressed with NoFraud's professionalism and follow-through. When we need their assistance to follow-up on a potential fraudulent order with a customer purchase they are there to assist (and fast)! Extremely happy with NoFraud and recommend them highly!
Dec. 6, 2024
Good
Hi Karla, Aaron, Head of Customer Success here at NoFraud, tried giving you a call earlier to apologize on behalf of our team for a billing oversight, but it seems the number on file didn’t go through. We noticed that you removed your integration with us on November 4th, but unfortunately, it looks like we didn’t disable your account in time for billing to be disabled. To make things right, we’ve already asked our Accounting Team to issue a refund for the recent invoice payment and ensured your account is now fully disabled. We'll confirm when the refund itself is processed. Please reach out to [email protected] if you have any questions.
Nov. 20, 2024
Hands down the best fraud detection software that I've tried. They have saved me from the chargebacks that I was getting before. NoFraud is the most accurate app that I've used to date. The customer support is second to none, they are quick to respond and extremely helpful.
Aug. 18, 2024
Definitely has been a big help with chargebacks. We were fighting a lot of failing chargebacks because the native defenses in Shopify weren't enough.
Aug. 17, 2024
Without doubt the most valuable app we have installed. But beyond that is the support! Victor and his team have found custom solutions for us for three major issues we faced that are not directly related to fraud. For example blocking PO's boxes and more. They have earned out custom for years to come. End of story.
July 15, 2024
I have been using NoFraud for over a year on another platform and now that we are moving to Shopify, I am making sure we use it here as well. We used to research suspected fraud orders manually which is very time consuming and a bit risky. NoFraud does all that for us quickly and with a high acceptance rate (higher than other services we've tried). Customer service is always very responive as well. Finally, if you do a chargeback on an order they approve, they fight it for you and cover it! This app genuinely saves you time and money. Must have!
July 11, 2024
NoFraud has been an absolute lifesaver for our online store. This robust fraud prevention solution has significantly enhanced our peace of mind while allowing us to confidently accept more orders. What we love: Advanced fraud detection: NoFraud's AI-powered system excels at identifying potential fraudulent transactions, saving us countless hours and preventing significant losses. User-friendly interface: The platform is incredibly intuitive, making it easy to navigate and customize settings to fit our specific business needs. Exceptional customer support: The NoFraud team is always available to assist with any questions or concerns, providing prompt and helpful solutions. Increased sales: By accurately flagging suspicious orders, NoFraud has helped us avoid chargebacks and focus on growing our business. Manual review option: The ability to manually review orders adds an extra layer of security, ensuring that no legitimate customer is mistakenly declined. We wholeheartedly recommend NoFraud to any online business looking to protect their bottom line and enhance customer satisfaction. This tool has proven to be an invaluable asset to our company.
July 9, 2024
I've been using NoFraud for several years now. I've tried a few solutions and NoFraud is far superior to what is out there: they are the most accurate, reasonably priced and their support is fantastic. If you have any questions you can speak directly to a fraud analyst, which is a huge differentiator. 5 stars all around.
July 9, 2024
We switched over to no fraud a few months back. Since then we've seen a significant reduction in chargebacks as well as a boost in the number of orders being passed through. We're very happy with the product and the customer service that we've received!