Okendo: Reviews & Loyalty

Okendo has been a total game-changer for Perfec-Tone! It beautifully showcases our customer reviews and transformation stories while staying true to our brand’s look and feel. The setup was seamless, the customization options are great, and their support team is top-tier. We’ve seen stronger trust, better engagement, and higher conversions ever since. Highly recommend!

Very robust reviews solution with plenty of options, more than enough to grow a solid social proof.

Laura was incredibly helpful and thorough during our call. She did an excellent job walking through the platform and actively listening to the client.

Been using the app for. a while now for customer reviews on our site and love it. Had also a great optimisation call with Marissa recently, which was super helpful.

We switched from Yotpo and Trust Pilot to Okendo, its great and the staff are SO helpful!!

Excellent app with really good support making tweaks needed within minutes

App is clean and easy to use. The support and billing teams are quick to respond, flexible, and very helpful. Thanks Okendo team!

We migrated our entire loyalty, reviews, surveys, and quizzes over to Okendo so everything is now under one roof. Chelsea was a fantastic onboarding manager, she made the process smooth and handled any issues quickly and efficiently. The big loyalty and reviews migrations were completed seamlessly, and the transition has already made managing our customer experience so much easier. We’re really happy with the support and the results so far - highly recommend Okendo to any brand looking to simplify and strengthen their CX stack.

Okendo provides concierge-level service, with dedicated and responsive account representatives who are proactive in sharing opportunities. Their Shopify app provides a robust level of detail and is easy-to-use, plus their product suite includes many industry-leading tools that can be used to scale the retention side of a business. Okendo mainly assists us in increasing our review rates and utilizing the insights from those reviews in our direct-to-consumer communications, which in turn supports the growth of our customer lifetime value.

Great, user friendly app. Cost effective in comparison to other platforms. Their team also really wants you to succeed and recommends opportunities to optimize.

Great product, strong design, very intuitive, easy to use, and responsive support team. Would highly recommend to anyone considering!

Received great support from Leonardo.

Support re my plan was very good. Shiela answered all my questions and is a real asset to the Okendo team.

We’ve had a great experience using Okendo’s Reviews and Quiz products! Both have been excellent tools, and their customer success team has been incredibly responsive and supportive along the way.

We initially started with just the reviews feature and never ran into any issues. Our dedicated Customer Success Manager has been great in helping us continuously improve the program. At one point, Okendo introduced us to their loyalty program. While they made a compelling case, we didn’t have the resources—or the immediate need—to make the switch. What stood out was that they never pressured us like many sales teams do. Eventually, we decided to give it a try as it offered a chance to consolidate several apps. The implementation team was fantastic (I'm looking at you Chelsea!). Knowing we’re a small team wearing many hats, they assured us the process would be low-effort on our end—and they absolutely delivered on that promise.

Laura is the best rep! Always so helpful.