All reviews

Rating Breakdown

  • 5
    96% (1,195 ratings)
  • 4
    2% (19 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (21 ratings)

Reviews with Text

  • 99% (1,228)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2025

We have got to leave a 5 star review for Paulo and his service. Since we been with Shopify we don't believe that we have received any support quite like this. With not hesitation Paulo met all of our needs and extended great help and support. With that being said WE thank you again Paulo. Being that we just installed this app we will update with a future review for those who want to know about the app.

Using app

About 2 hours

Total reviews

14

Average rating

4.8

5 / 5 Share

July 9, 2025

Great app—very customizable, and the customer-care team quickly helped us unlock its full potential.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2025

Their onboarding team is excellent, especially if you get Chelsea Vecchiarelli!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

We work with Okendo Reviews and we are huge fans. It is super user friendly and has great features!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 7, 2025

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

We’re currently building our store and have started using Okendo. The platform looks promising and super intuitive. Big shout-out to the support team, specially Paulo — friendly, and incredibly helpful for quizzes and reviews setup issues. Looking forward to launching with Okendo on board!

Store

Dimples

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2025

We use Okendo for loyalty and reviews. Team has been very helpful in getting things set up and working well.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Excellent app and great service! :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2025

Amazing features, great integration and best of all... SUPERB support. Chelsea and Brittany are just outstanding. Keep it up!!

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 1, 2025

Karen Vargas and the team made the process exquisite! I love the ease of use and quick changes that can be made on the website. The integration was basically seamless. The team at Okendo took alot of my migration from a different platform in their own hands and rocked it. I am excited to continue to grow my loyalty and review program!

Using app

About 1 month

Total reviews

3

Average rating

4.3

5 / 5 Share

July 1, 2025

Super helpful call with Laura to help us optimize our customer review requests !

Store

Fable

Using app

About 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

July 1, 2025

Great customer service!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2025

Okendo is easy to use and has a lot of flexibility when it comes to customization and configuration of the UI. I appreciate that Okendo consistently adds features to the platform in order to continue to add value for merchants which in turn adds value for our customers.

Store

LAKE

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2025

Amazing customer service! Highly recommend

Store

TO. AM

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2025

Love Okendo, Steven Gaxiola has been a great Customer Success Manager and very helpful with our implementation of reviews & surveys!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2025

The platform is super easy to use, highly customizable, and has helped us collect more impactful customer reviews. And our Customer Success Manager Kelsey has been absolutely amazing to work with. She’s been very proactive, insightful, and always ready to support us.

Store

Woxer

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 30, 2025

We recently migrated to Okendo and couldn’t be happier. The app works great, and Kelsey from their team made the transition smooth and stress-free. She helped us set everything up and even coordinated a custom feature just for our store. Highly recommend both the app and the support.

Store

Kewlioo

Using app

3 months

Total reviews

31

Average rating

4.5

5 / 5 Share

June 29, 2025

We’ve had a fantastic experience working with Alannah Donald and the Okendo team over the past few months to launch our Loyalty Program. Alannah has been incredibly supportive throughout the entire journey — always going above and beyond to help us bring our vision to life. From shaping the program’s strategy to navigating technical complexities, the team was hands-on and collaborative, ensuring the final result was not only functional but truly personalised to our needs. We’re really proud of the program we’ve built together and couldn’t have done it without their expertise. Highly recommend Okendo to those who are looking for a great Shopify app that has all the key features like product reviews, loyalty, surveys, referrals and more.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2025

Fantastic software, fantastic support.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 27, 2025

Great on-boarding experience lead by Kelsey and Elias! The integration process was so smooth for our team. Really appreciate the attention to detail through it all! The design of the platform feels intuitive and easy to use. It's been an easy transition for our team.

Using app

2 months

Total reviews

6

Average rating

5.0