Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,039
chart
#990
All reviews
Rating Breakdown
Review RSS Feed
May 23, 2024
Customer service went above and beyond with helping update and implement features within my plan. I am looking forward to growing my business to be able to utilize many of the other features.
May 17, 2024
Their customer support is unmatched. We consistently get live chat replies within 10min that are not only helpful, but go above and beyond to solve issues. Their product is intuitive and easy to use and has great documentation!
May 14, 2024
Wonderful platform and wonderful onboarding help! The Okendo team was with us every step of the way and responded to all questions promptly. The quiz came out great. Highly recommend.
May 9, 2024
I already have a Hydrogen site and Okendo is a great choice for my project. Okendo takes care of everything with the @okendo/shopify-hydrogen package. I hope the @okendo/shopify-hydrogen package will develop further with more features. Cheers!
May 7, 2024
I've been in tech for 30 years and seen a lot of product in my time. Okendo has excellent UI / UX and a full stack of features to help your store grow. Their customer service is exceptional and the attentive hand holding they offer though setup and tuning is next level. We put in a feature request two weeks ago for post checkout referrals for non Shopify Plus accounts and I received a message from their support today to let me that it's ready to ship already A fast moving product. Highly recommended
May 6, 2024
Honestly amazing customer service. fast response with chat option that made my experience so easy and quicker then I expected. easy to navigate through the app with very helpful team. Highly recommend !!:)
May 1, 2024
Effective and quick customer support. Very impressed with them. The app is easy enough to install and work. Very happy with all of it.
April 30, 2024
I'm a techie newbie and with the patience and help of Daniel and the other experts, I was actually able to create a pretty awesome looking review platform! I only have the basic plan, but even with that the Okendo app offers a great variety of aesthetic options and layouts, as well as a fairly seamless review capture process. Definitely elevates the brand, highly recommend!
April 29, 2024
Juan on the support team was very helpfull, he solved my problems and was very polite. 5 stars all over! :)
April 24, 2024
Beautiful review widgets, detailed, very responsive support team, easy to use and feature rich app. You have to pay a price based on the number of orders, but the app works really well and I think it's the best app in the review.
April 23, 2024
I just swapped to Okendo and I am so impressed… HIGHLY recommend. I set it up today and you can do so much with the free version. Eg fully customise the look and feel of the review section on your product page, create bespoke templates for review request emails, ask customers questions around age and other attributes to add more flavour to your reviews. Customer support was also so helpful, had trouble setting it up initially but Luigi sorted it all out for me. 10/10
April 21, 2024
The Okendo app is great. Very impressed with our easily it integrates with our website and the customer service team are great and very responsive. Highly recommend.
April 17, 2024
Excellent app with excellent customer service. Quick response time with a customized video on how to solve my problem. Juan is and A+ customer service rep. Highly recommend
April 16, 2024
The guys were so helpful to me, after installing the Okendo app I couldn't figure out how to get my imported reviews to show on individual products and they sorted it within a few hours! Took a huge weight off me - I was so worried I wouldn't get it figured out. Couldn't be happier with the App and the support. Cheers guys!
April 12, 2024
A great, easy-to-use (stylish) app with some of the best customer service I've experienced in my 10 years on Shopify! Well done team!
April 10, 2024
Easy enough to install. When customizations or fixes are needed, the customer service team is very quick to respond and assist with a solution. Impressed by the team. Many thanks to Josh and the others who have helped so far.
April 5, 2024
Awesome customer support and set-up help - highly recommend (especially over Yotpo!)