Okendo: Reviews & Loyalty
Create Superfans with Reviews, Loyalty, Referrals & Quizzes
Rating
4.9
feedback
1,290
chart
#1,781
All reviews
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Sept. 25, 2023
Okendo cannot be manually translated into a custom language. Very strange that in the basic languages Okendo has a Russian translation, this during the war with Ukraine and when sanctions are imposed on Russia. Shame on you
June 17, 2023
Followed the prompts to use the app and it didn;t work. Requested support via the in app chat, no response. Requested support via email twice, no response. Very disappointed that this happened with a customer review app
Hi Continuous Flow BJJ, Thank you for your feedback. We did reach out to you via email over a week ago; however, we didn't receive a reply. It's our goal to provide you with the best customer experience and resolve any issues you may have. If you could please check your inbox or your spam folder for our email, or kindly send another one to [email protected], we would be more than happy to promptly assist you. We look forward to hearing from you and assisting you further. Have a great day ahead!
Dec. 20, 2024
I've been using Okendo since 2020. Recently, I wanted to use their Loyalty program, but my current plan went from $119 to $300. It's unnecessarily expensive. I don't recommend it.
May 23, 2022
the support is non existent. no tel support and the chat goes to Philippines that do not know anything or provide wrong information. literary spent 8 hours trying to get an answer cause it is 11 am here but 3 am there and they go to sleep after every time they reply, and you need to continue messaging trying to wake them up!
May 10, 2022
Waste of time. Okendo is bugged app with not working sequences. They are refusing to help. Completely the worst customer support ever.