All reviews

Rating Breakdown

  • 5
    95% (1,267 ratings)
  • 4
    2% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 98% (1,303)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2024

This is my first experience with Okendo, though I've worked with various loyalty and review platforms over the years. I’ve been pleasantly surprised by the platform and especially impressed by the support team. Unlike the typical ‘here’s the help doc’ approach I’ve encountered elsewhere, Juan in support went out of his way to answer my questions and personally walked me through the implementation steps I needed. Overall, I’m very pleased with Okendo, particularly with their support team.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 6, 2025

The Okendo team has been super helpful with rolling out our review program. The tool is super customizable and our team was able to get it implemented with our website pretty easily. Laura has been very helpful.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

The Okendo team has been excellent, very informative and supportive as we introduce new revenue-generating tools into our business and helping troubleshoot issues as they arise. Responses have been quick and informative.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Very great! The Okendo support team help me solve the problem immediately.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Great Staff from the united states that care about their clients. what more do you want. plus their app generates more reviews than their competitors. are there some drawbacks. sure, but so far so good.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

Una atención increíble con Laura Gomez, me ha ayudado a resolver muchas dudas, me ha propuesto nuevas automatizaciones para poder incrementar el número de reviews, y ha sido una call muy agradable.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2024

Paulo was incredible to help me late at night set up home page with carousel reviews!

Using app

About 3 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 2, 2024

It's very expensive to do the reviews and loyalty features all together. I have installed it for a few weeks and now I'm uninstalling it as I found out I'll have to pay a lot of money that I don't have since I am just starting and I want to boost reviews and loyalty. I found dozens of other apps that give the same value for WAY less. Their price is tremendously unbelievable.

Using app

8 days

Total reviews

7

Average rating

2.1

5 / 5 Share

Oct. 31, 2024

Best product for reviews and more! Laura from support team is also the best. Super attentive and supportive

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

This app is soooo convinient! Also the customer service is so nice.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2024

Great app no problems with it, excellent customer service, very quick and immensely helpful. Even better when they do the work for you :)

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Luigi is helpful! Okendo is a great tool!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Does exactly what you need it do. ESPECIALLY the customer service is top-notch.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

great cs

Store

Ludist

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Great app! I've tried all the big review apps and Okendo is my absolute favourite. The layout and design on the storefront looks great, and the configuration is so clear and easy to use. I would love to be able to filter which orders to send reviews to, and maybe have the custom domain accessible on the Growth plan, but other than that, its an awesome app with great value. Customer support is also excellent.

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

We switched to Okendo to manage customer reviews a few months ago and have already noticed positive impact in the volume of reviews in addition to ease of managing reviews. Their tools and team are excellent and provide thoughtful insights for optimizing the experience for their customers and our customers. Thanks, Okendo!

Store

needed.

Using app

7 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 28, 2024

Luigi is very friendly and fast response!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

It works well and they will help you promptly with any issue.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Fantastic support team - fast, friendly and helps you with solutions for any issues you have! Great support compared to other apps out there.

Using app

About 1 month

Total reviews

10

Average rating

4.6

5 / 5 Share

Oct. 23, 2024

I had great support by the Okendo team when struggling to manually import reviews. They went above and beyond, helping me! Thank you

Using app

30 days

Total reviews

3

Average rating

5.0