Okendo: Reviews & Loyalty

Sheila has been a great support in getting okendo working. She was prompt, provided the needed information and reliable. She got my client a good package deal and the set up has been smooth so far.

I worked with Laura Gomez and she was absolutely great to work with. She provided some great ideas to leverage Okendo on how to improve our metrics. Okendo has been great in general about giving us the time and guidance to help improve our revenue. The platform is really second to none out there if you have enough order volume. I highly recommend!

The account management team is exceptional! They are continually rolling out new features that are taking us to the next level.

Okendo is a great app to use, and their support is fantastic. I particularly like the range of products they offer, making it easy to onboard and integrate with our store!

Okendo is a robust, easy to use review solution for us. Their customer service is quick and very helpful, the platform interface is intuitive and they are always bringing new features online to help us optimize our review process. I also appreciate how proactive they are. They seem to really care about their customers.

Okendo has been a fantastic partner for MiaDonna as we've built out our review program. The platform itself is intuitive and gives us exactly the flexibility we need for buyer-verified reviews, and the team behind it has been just as strong as the product. It's clear the Okendo team cares about their merchants' success, not just the sale. We're grateful for the partnership and would recommend Okendo to any brand looking for a review platform that's both powerful and backed by people who actually show up for you. Special shout-out to André for his time reviewing and optimizing our program.

Happy With Paulo, he really care about understanding properly my request and implemented very well. fully recommended platform, cost is high but worth it!

Came from another review app (that doesn't feature reviews on Google), and Okendo has been amazing! I needed some help and I was taken care of just in short amount of time! Highly recommend!

André Saldanha has been an incredible partner to work with, always proactive in recommending new ideas, sharing best practices, and helping us identify opportunities to further optimize our Okendo experience.

Okendo team has been incredibly helpful, proactive, and responsive. They always come with solutions and are a pleasure to work with. Their positive attitude makes every interaction easy and productive.

Highly recommend Okendo as a small but growing business. The platform is easy to navigate and translates to a seamless customer experience. The support team is very responsive and are always happy to answer any questions. Leonardo in particular was a great help with setting up a dedicated review page on my website and was a pleasure to communicate with. Thank you!

nice survice!!! The customer service is so good！！

Our experience with Okendo has been outstanding from day one. Their team made the entire onboarding and implementation process seamless, and their level of communication and support has exceeded our expectations. A special shoutout to Josh, who has been an incredible partner throughout the process. He is knowledgeable, responsive, and genuinely invested in helping us succeed. No question was too small, and he always took the time to ensure everything was handled quickly and thoroughly. What stood out most was how easy Okendo was to work with. Their team is organized, proactive, and always willing to go the extra mile. It's refreshing to work with a company that combines a powerful platform with such exceptional customer service. We highly recommend Okendo to any brand looking for a review and customer marketing solution backed by a team that truly cares about its clients' success.

had an issue with a sequence, team were super quick to respond and help and sorted it out for me straight away

The customer service is excellent, super quick to respond and genuinely helpful! Easy implementation as well! :)

Switching over to OKENDO was a great thing for us to do. So many more features than the previous platform we used. And in saying that .. I wouldn't have made the switch if it hadn't been for Kenn in customer technical support. He was brilliant at fixing all the little issues with the transfer and took away all my stress with it all.

Laura Gomez has been an incredible partner to work with. She is always proactive in recommending new ideas, sharing best practices, and helping us identify opportunities to further optimize our Okendo experience. Her responsiveness, expertise, and willingness to go above and beyond have made a meaningful impact on our team. We truly appreciate her ongoing support and dedication to helping us get the most value out of the platform.

Outstanding CSM support. The optimization recommendations made a meaningful impact. We went from collecting just a handful of reviews per day to consistently bringing in two dozen or more. Thanks for all the help, André!

Very helpful and proactive on getting set up with best practices. Very intuitive and easy to use. Customer success manager has been great.

Okendo has truly been a breath of fresh air to work with. Every person we have connected with, from sales to onboarding to our account manager, has been beyond helpful, communicative, and patient throughout the entire process. Their team has made everything feel easy, organized, and supportive, and it has been such a pleasure working with them every step of the way. I genuinely cannot say enough good things about my experience with Okendo and would highly recommend them to anyone looking for a team that is knowledgeable, responsive, and truly cares about their partnerships.