Okendo: Reviews & Loyalty

I had an issue with syncing my reviews to Google Shopping, and Leonardo from Okendo was absolutely amazing in helping me resolve it. His response was prompt and professional, and he guided me through the process step-by-step. Thanks to his support, the issue was quickly fixed, and everything is running smoothly now. I truly appreciate the excellent customer service and the time he took to ensure everything was sorted out. Highly recommend Okendo and Leonardo for their fantastic help!

Very pleased with the development of the loyalty program. Coordination with Rodrigo has been a positive experience and the launch was seamless. He has been very communicative and has provided guidance throughout the onboarding process. We are excited to activate our review segment next.

Okendo has always been a great, easy-to-use platform, but I’m especially impressed with their customer support. I had the opportunity to brainstorm with Alex Abid on how to manage reviews for a new product, and he went above and beyond to make the process as seamless as possible. Thank you so much!

Great support and app options.

Best review app we've used with so many beneficial add-ons. The support is always very responsive and helpful, especial Juan and Henry.

Okendo is one of the best tools we've added to our Shopify stack, seamless integration and a noticeable impact on our store. Our account success manager André is a gem. 10/10 would recommend.

Sheila has always been of such a great help. Always keeping us up and helping us improve.

Okendo not only provides a great depth of products, bundled into one package, but their Customer Support is top-notch and have always helped us to solve our problems and come up with solutions that aren't always straight out of the box. Shout-out to our Rep, Shiela, for always being able to help.

Okendo has been a great platform for us. It’s user-friendly, highly customizable, and gives us clear visibility into the analytics we need to understand performance and identify areas for improvement. It’s made it much easier to collect reviews, promote our product-matching quiz, and manage our loyalty and referral programs. Altogether, these tools have helped drive more sales and strengthen our brand reputation.

Jay was very patient and walked me through the set-up process!

Great experience with this app and great customer service! Rodrigo Barradas helped us with some issues we had with our account and he gave us a great customer service.

We’ve been using Okendo across our three brands and it’s been a really solid experience. It’s pretty easy to use, and getting reviews set up and live on our site is usually a smooth process. Reviews are a big part of marketing our old and new products that we’re constantly promoting in new ways. Also have to shout out our CSM, Kelsey, who’s been great to work with. Super responsive and very helpful, which makes a big difference. Overall, it’s been a really valuable tool for us and something we rely on pretty heavily!

Great experience! Andre is the best

We've had a super positive experience with Okendo. It is easy to use, efficient, and integrative. Their team is always ready to help, responsive, and innovative. Overall, I would definitely recommend Okendo!

Great App, and they are really helpful at guiding you through the site. Great customer service team who are actually helpful!

Okendo is very user-friendly, especially since the addition of the performance insights. I’m able to use these insights alongside my own data to easily inform CX decisions. Our Okendo rep is also wonderful—always willing to answer questions and help us with any situation we bring to her. Okendo is a great tool for easily uncovering customer insights, and it helps inform both product and marketing decisions for us. It also automates review collection and management, leaving much less work for our marketing teams.

Super easy set up and the team were extremely helpful during the set up phase. Made implementing the app very straight forward

Okendo has been so beneficial for our company! There are so many different features that allow for maximum growth and opportunity. It has made such a big difference in our sales and staying organized when it comes to our reviews.