Okendo: Reviews & Loyalty

Sept. 23, 2025

We’ve been happy with Okendo since switching from another platform. The integration with Shopify and Klaviyo was seamless and made setup easy. Some flows could be better supported natively from klaviyo. The backend is intuitive—moderating reviews, managing questions, and using features have been smooth experiences. Customer support has always been fast, knowledgeable, and genuinely invested in our success, and offering regular best-practice check-ins.I would recommend for anyone looking for a robust, customizable review solution that prioritizes both merchant and customer experience.

Sept. 23, 2025

The support team is pretty fast, I got in an issue and they showed me how to fix it. The product is also very good.

Sept. 23, 2025

Great review platform, excellent customer support from the team. Reasonable pricing for the function they offered.

Sept. 22, 2025

Okendo has been incredibly helpful in getting our reviews program up and running, and we’ve been very happy with the platform and results so far! Karen has been amazing! — friendly, professional, and so supportive throughout the entire onboarding process. I was truly impressed by the level of care and support she provided. 10/10 would recommend!

Sept. 22, 2025

Amanda is super helpful and I truly feel like my account is being monitored and taken care of. I appreciate your support

Sept. 19, 2025

BEST REVIEW APP out there in terms of functionality and customer service. We switched from Stamped to Okendo, and ever since then our reviews have been much easier to manage. We’re also seeing more customers leaving reviews and engaging with them. 100% recommend! On top of that, they truly put a lot of effort into customer success. Our success manager, Steven, is A+, Regularly check in with us to offer solutions that they bring to us, and that we wouldn’t have thought of otherwise.

Sept. 18, 2025

Okendo makes it so easy to get reviews, integrates with out tech stack seamlessly, is constantly rolling out new helpful features and provides great customer support. Our support specialist helps us tremendously to maximize our use of the platform and is so easy to work with. The team there is flexible and personable while delivering a solid product. Recommend.

Sept. 18, 2025

Incredible helpfull customer experience. Juan helped me customized the app to my liking and very quickly aswell!

Sept. 17, 2025

Karen was AMAZING in helping us get up and running with Okendo. She went above and beyond to make sure we were transitioned over on a rushed timeline. She answered all our questions thoroughly and even sought extra help to resolve some reviews that failed to import. Could not recommend her enough- onboarding was a positive experience start to finish!

Sept. 16, 2025

We’ve trusted Okendo for over three years and continue to highly recommend it. The onsite experience is seamless for our customers, while the backend is simple and efficient for our team to manage. Plus, the integrations with Klaviyo and Shopify run smoothly and reliably.

Sept. 15, 2025

This app has been a great addition to our store. It’s intuitive and relatively easy to use, with excellent support from the team whenever assistance is needed. The pricing may feel a little high for smaller businesses just starting out who are hoping to use all the features. But the functionality makes it a strong investment for those looking to scale.

Sept. 15, 2025

Great app and support !!!

Sept. 15, 2025

Marissa ha sido de mucha ayuda para poder optimizar todo el trabajo oquedal venimos teniendo junto a Okendo. Amamos el app, nos sirve de mucho para poder optimizar nuestra tienda online.

Sept. 11, 2025

The team at Okendo has really gone above and beyond to help us get things set up. They're very responsive and provide wonderful guidance!

Sept. 11, 2025

I've used Okendo with two different brands and have been very happy with the tool and the support. They are very responsive with any questions and the tool itself is very user-friendly. It also integrates easily with our tech stack.

Sept. 10, 2025

The Okendo team has been incredible. From the sales experience through the onboarding, they have been great. The tool is incredibly easy to use and the pricing is fair. They helped us migrate our reviews from our previous platform in an efficient way. Super smooth!

Sept. 10, 2025

Highly recommend… this is a special piece of art - it looks like a sculpture just standing alone! As a kaleidoscope it is endlessly enthralling to move a light back and forth alongside its length at different speeds, and capturing the results on video using my phone camera allows me to make unique mind-blowing art!!!

Sept. 9, 2025

The team is very responsive and helpful. I know I can always count on the Okendo team.

Sept. 9, 2025

Okendo has been fabulous to work with for our reviews software, and always responsive to our individual company needs. Thanks especially to Laura G., who was exceptional in the customer care department.

Sept. 9, 2025

We're loving Okendo for reviews + surveys! We came to Okendo from a competitor and have been very happy since switching. It was very easy to integrate and set up. The UI on the back end is easy to navigate- moderating reviews and questions is very easy, as is the syndication feature which is very helpful for stores with multiple markets. We've recently started using some of the AI features and are excited to see how that helps us grow and convert! We've also found Okendo support to be more responsive/ helpful than our former reviews partner.