Okendo: Reviews & Loyalty
Create Superfans with Reviews, Loyalty, Referrals & Quizzes
Rating
4.8
feedback
1,326
chart
#1,555
All reviews
Review RSS Feed
Nov. 26, 2025
I’ve used several other review platforms, including Smile.io, Yotpo, and Stamped. Okendo offers all the benefits at a reasonable price, with an excellent customer support team and a great development team to assist with any issues. Our contact, Karen, is incredibly efficient and responsive, which made our website migration right before BFCM smooth and stress-free. I highly recommend Okendo!
Nov. 26, 2025
Okendo is a great app for managing reviews and loyalty. As someone completely new to the platform, I found it very user-friendly and easy to navigate. It also provides valuable insights into how it boosts overall brand performance. The team are always super friendly and quick to offer any help needed - shoutout to Marissa, who in particular has been amazing and has supported our brand with optimisations and ways to boost our overall sales.
Nov. 25, 2025
We migrated over to Okendo recently, and the team made the process super simple for us! We are really happy with the results, and excited to see how our partnership grows with time.
Nov. 24, 2025
We had just finished implementing Okendo app, and our onboarding specialist Karen has been a superstar in the whole process. She is very knowledgeable about the programs and made it very easy for us to navigate. Everything was up and running within two weeks!
Nov. 24, 2025
Henry Thompson was really helpful helping me set up the integrations to bring our Shopify reviews into Tik Tok and went above and beyond by offering me several tips to help us increase our review conversion, which will lead to more sales. Thank you so much!
Nov. 24, 2025
We use Okendo for Surveys, Reviews, and recently added in Quizzes. Everything is so user-friendly and quick/easy to launch without a developer. The team is so fast, responsive, and a pleasure to work with! Chelsea was able to get our quiz live within a week with all the design updates we needed, taking over project management entirely. Brittany, our CSM, proactively highlights new features and makes them easy to implement. Overall, Okendo offers high-touch support & guidance and has meaningfully improved our on-site experience.
Nov. 20, 2025
Okendo is incredible—super easy to use and packed with integrations that help elevate our reviews and further connect with our community. A huge shoutout to our account manager, Henry! He’s extremely knowledgeable and took the time to guide us through exactly what we needed to optimize our platform and improve the customer experience. I really appreciated how organized he was, coming prepared with a clear agenda and thoughtful follow-ups that kept us on track and set us up for success. Excited to see the future results. Thank you!
Nov. 20, 2025
awesome tool with a great team of support, Henry has helped me a ton getting started with Okendo
Nov. 19, 2025
We have been using Okendo for a few years. The platform is easy to navigate, and the connection with Klaviyo makes flows and emails seamless. The support team is quick to help with any questions and is proactive in reaching out to offer feedback for optimization and suggesting new tools that may be of value. Highly Recommended!
Nov. 19, 2025
Love Okendo! Henry did a great job setting things up for us and making our transition smooth. We love the custom questions we can ask, and the display looks great
Nov. 19, 2025
Just got done with an optimization call with Laura and it was fantastic! She brought up actual actionable items for us to address to get our review submissions and referrals increased. Couldn't be happier!
Nov. 18, 2025
Nov. 18, 2025
Nov. 14, 2025
Henry is awesome. Step by stepped us through the ugrade and survey integrations. Super easy! Also, if you're heading down to Mexico City, he's a great source for vegetarian restaurants recco's.
Nov. 14, 2025
Working with Okendo has been an exceptional experience. Their support team is consistently responsive, knowledgeable, and genuinely invested in helping us find solutions quickly. Any time we’ve had a question or needed guidance, their team has been right there with clear, actionable answers.
Nov. 14, 2025
The Okendo app is super easy to set up and makes providing some really powerful features really super simple. The rapid and detailed responses I received from the Okendo customer service team (Shout out to Josh) were greatly appreciated and in a day and age where customer service feels very shackled and corporate, it was great to speak to some real humans who left me confident that I am supported fully in my use of the Okendo API.