Okendo: Reviews & Loyalty

Jay was very helpful with explaining and providing guidance on how the end-to-end flow is for our company review setup.

Easy to install, update templates etc and import reviews. Very happy with Okendo!

Great help from the Okendo team. Very smooth setup and i believe this is the best review platform right now. There are more features to okendo which i am looking to integrate soon. Thanks again!

We’ve been longtime Okendo users and continue to stick with the platform because it just works—and works well. The UX/UI is intuitive, easy to navigate, and makes managing reviews feel simple instead of cumbersome. The on-site presentation is clean, flexible, and genuinely elevates the customer experience, which is a huge reason we’ve stayed with Okendo over time. What really sets Okendo apart, though, is the team. They’re consistently proactive about recommending new ways to better leverage the platform, not just answering questions when something breaks. Roy, Chase and Milagros have been especially fantastic partners—thoughtful, responsive, and clearly invested in helping us get the most value out of the product. While we rely on other tools for syndication, Okendo remains our go-to for on-site reviews because of its ease of use, strong merchandising impact, and the people behind it. Highly recommend.

Maybe the best platform we use in our stack. Reviews, Quizzes, Loyalty all work well, integrate easily and are a great value for the platform. My #1 recommended app.

We've had the pleasure of having Laura Gomez as my customer success rep. She was so helpful and got straight to the point in regard to what she thought our company could change to get the most out of our contract with Okendo (Reviews, Loyalty, and Referrals). It is great to have a supportive customer support team who is knowledgeable and helpful. We've used Okendo for about 7 months and have just recently been able to see all the features that they have that help provide customers the best rewards experience. The support from their tech team from onboarding to handling small issues that come up from time to time has also been seamless.

Super helpful customer service team and very user friendly app.

We’ve had a truly great experience partnering with Okendo. The platform integrates seamlessly with our website and other consumer engagement tools, which has made both setup and day-to-day use easy. Their team has been consistently supportive and responsive over the years, always just an email away when we need help. We genuinely enjoy working with Okendo and highly recommend them as a trusted partner.

Josh was absolutely amazing to work with. He spent a significant amount of time helping us design and implement a brand-new waterfall-style review layout, and was incredibly patient throughout the entire process. He took the time to understand our requirements, iterated with us multiple times, and helped troubleshoot every detail until everything worked perfectly. His responsiveness, professionalism, and willingness to go the extra mile made a huge difference for our team. Really grateful for all the effort and support — thank you so much, Josh!

Okendo's surveys have been incredibly valuable for our marketing strategy. We're able to gather real customer insights like what they need, what they like, and what they want us to create next, and use that data to build highly targeted campaigns. The platform is super easy to use, which makes deploying surveys and analyzing responses seamless. Our reps are always so helpful, responsive, and genuinely invested in helping us get the most out of the platform.

Amanda Calderon has been super helpful in showing us how to use this platform to it's fullest. She was super nice and friendly and walked us through how to fully optimize Okendo to help our business! Excited to see the new features coming up in the future!

I just met with Laura and had a great experience. She was extremely knowledgeable and very informative about Okendo’s options and products. The conversation was clear, helpful, and educational, and I walked away with a much better understanding of how to use the platform effectively. Laura did a great job connecting our needs with what Okendo offers, and the session felt collaborative rather than sales-driven. Highly recommend working with her.

I use Okendo for gathering reviews and providing social proof. The ease of use on the backend and product grouping for bundles are standout features. I value the reviews groupings and email incentives via Klaviyo flow. I wish for syndication with Power Reviews for retail. I switched from Yotpo due to cost, and setup was easy. I give Okendo a score of 10 for recommendations. I like Okendo because of its ease of use on the backend, making it simple to navigate and manage tasks efficiently. I also appreciate the grouping of products for reviews for bundles, which streamlines the process. The ability to send people reviews via email with an incentive through Klaviyo flow is another feature I find valuable. Additionally, the initial setup of Okendo was easy, which was a great start.

They have great support. If you need help with anything, they will help you very fast. The reviews also are displayed very well!

Happy with the service and integration with our Klaviyo tech stack. Kelsey was helpful, friendly, and very proactive as our account manager.

The platform is very intuitive and organized. It has allowed us to train our teams on how to manage and respond to reviews and questions to give the best possible support to our customers. Highly recommend.

Love working on the Okendo platform! Laura has been amazing in helping us optimize our widgets. Love the new AI updates as well. We're going to immediately get those implemented and we're looking forward to seeing more positive results.

Excellent experience. The team is super helpful.

We’ve been using Okendo for about a year now, and have only recently had the time to really dive into everything it can do for our business. After a Zoom call with our account manager, I’m genuinely excited to start implementing some of the features we discussed!

Our customer success manager, Laura Gomez, has been ABSOLUTELY AMAZING! We are still trying to leverage Okendo to its full potential but we see a lot of positive impact on our business and retaining loyal customers.