Okendo: Reviews & Loyalty
All reviews
A very complete system for review capture and placement on our site. Beautiful and well-designed widgets allow the reviews to populate wherever you would like them- and in so many different configurations. Super helpful in creating UGC and brand appeal on our site. The onboarding team is top-notch! They were just great. Thank you.
The Okendo review app is great and its features are incredible. Has assisted with the growth of our e commerce store since inception. The team is great and always helpful and insightful in assisting with new features and how we can improve. Thank you Norma :)
The team are very helpful in getting the design and systems working as you need them. No question too big or too small and local support makes transversing the challenges of setting up a Shopify store super easy.
Great app, does exactly what is say and it does it well. The support team is great and very helpful as well.
Works well for us, have had a couple of issues with the widget plus implementation but they've got great support to help us through. Thanks for your help Hermes
An excellent app, easy and straightforward to set up and configure with a great selection of display options. Highly recommended.
Extremely fast and thorough support when onboarding. Highly recommend this app!! The reviews widget is very customizable.
Happy with the app and the customer service, very quick response and resolved the minor issue quickly
Excellent onboarding service. Have answered multiple questions for me promptly. Very smoothly integrates with store. I imported Amazon reviews to get started and that was relatively straight forward. Thank you.
I was struggling to find the right spot for the product page coding and Josh was super helpful and speedy in getting this updated for me.
We are very happy with the Okendo product, it is very easy to use and does exactly what we expected, the hi-light of the relationship we have with Okendo is the level of service and knowledge of the support staff, nothing is too much trouble and anything we ask for gets delivered in super quick time. We would thoroughly recommend Okendo keep up the great work guys!
Angelica and Benajmin have been extremely helpful redesigning my review page, good communication and interest on knowing what was I expecting. I would highly recommend Okendo to any online business :) Great work guys!
Alannah was extremely helpful in getting Okendo set up. Great reviews platform - easy to filter data and export reports.
Throughout onboarding, Alannah from Okendo went above and over. We had a fine experience dealing with her, and the platform itself is fantastic.
Alannah from Okendo was wonderful and provided excellent advice and guidance. Her communication was fast and efficient and everything was set up within a few days. Thanks Alannah!
Alannah from Okendo went above and beyond during the onboarding process. We loved working with her and are so happy with the reviews platform.
We looked at a lot of options when deciding on a Product Reviews, UGC (and Customer Survey) app. We tried a well-known competitor's app and quickly realized we had made a mistake. It was buggy and the customer support was dismal. What a relief it was to work with Okendo. The process - from sales to implementation and setup - was among the best we've seen. Okendo even supported us with integration with other apps - going as far as helping to setup a flow sequence in the other app. We love working with this innovative company and would highly recommend them.
I've been using Okendo since June 2019 and I think it's FIVE STAR PLUS!! Simple and great support, and I reply to every review we get, good or bad, and we publish 99% of them!
So far, so good. I like the load time. It is a bit complicated to setup. But seems to be worth it. There seem to have more features that I'm not using yet. So yeah, the app is great but needs figuring.
I like the functionality of the app, and I feel like it would provide a great benefit for my customer. The reason why I'm giving it 3 stars rather than 5 stars is that support isn't available until after the Free Trial is over. Again, it's about providing my customer with a good experience so I'll stick with the app but receiving daily emails about problem areas with the app and being left alone to figure out how to address them stinks.
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