All reviews

Rating Breakdown

  • 5
    96% (1,008 ratings)
  • 4
    1% (12 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2021

Really happy that I made the switch! The support team is EXCELLENT. They helped me migrate all my old reviews over and set up the app on my store. It was a seamless transition. Amanda was terrific and answered all my questions!

Using app

26 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 22, 2021

Great platform, great company great team. I feel like I'm getting more than my last review platform while paying less than half the price. Highly recommend!

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 19, 2021

They were super helpful and they quickly updated the styling on my theme. It looks great and I love this review app!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2021

Really excited about Okendo and its ability to create the best experience for us and our customers. The integration with other apps like Postscript and Klaviyo is the reason we switched and their Customer Onboarding and Support is the reason we will stay!

Store

Run Gum

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 18, 2021

This app is fantastic! Both customer and internal UX is fantastic and the Okendo's customer service is as good as it gets. Every time we think of a feature or automation to supplement the review process it's already there waiting for us.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2021

I love Okendo - super nice, stylish, and the integrations are fantastic! They also have best in class customer service.

Using app

Almost 2 years

Total reviews

9

Average rating

4.1

5 / 5 Share

March 16, 2021

LOVE the Okendo app and before coming to Okendo, I had another very popular review app. Okendo has a great interface and unbelievable customer support. It's a whole new world for me now that I have a great review provider! Margaux is FANTASTIC. So is Mor - both great people and very very helpful. Just do the trial and you'll be convinced it is the Reviews app for you!

Using app

19 days

Total reviews

10

Average rating

5.0

5 / 5 Share

March 11, 2021

Amazing customer service - Amor has been extremely helpful in helping me set up the app for our shop. The interface is easy to use and I love all its unique features.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Such an easy and seamless transition! Very excited to get started with Okendo! Allison was so helpful and a pleasure to work with!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

We've used a lot of Shopify apps - Okendo is at the very top of our list. The integration with our website was clean, professional and on-brand. The interface is super intuitive to use. But what stands out the most is the onboarding with our Customer Success Manager. Allison went above and beyond to make sure we got the most out of Okendo. And she is there to support us as we continue to grow. Go with Okendo, you won't regret it.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2021

Really pleased so far, happy with how my customers are utilizing the app. Allison in support is a standout all star!

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 5, 2021

Great app and super easy onboarding process. We've had customers who are 95 years old fill out reviews.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

Allison is super approachable and helpful! She is very knowledgeable and communicates clearly and efficiently. I love okendo so far and I think that it is going to enhance our business. It is very easy to access and navigate the Okendo platform and I recommend it to other people!

Store

UnHide

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

The best customer support ever. They are very helpful. Absolutely recommend this App. Very fast reply to the messages

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

One of the best support team, and the best review app on the app store. Just started using it after switching back to another review app and it is huge differnce.

Using app

10 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

We switched to Okendo after using another app that was not meeting our needs. I was immediately impressed with the Demo that I received from Matthew, and decided it was the app for us. I really appreciated all of the technical support & customer service that I received from Amanda. If you are into customization, this is the app for you as there is SO much to work with! And it was super easy to set up.

Using app

15 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 24, 2021

Love their customer success team - one of the best in the game. Working with them helped us understand how we could use reviews as an extension of our brand, not just a request for information!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

User-friendly and was worked into our site with the help of a fabulous customer service team. Highly recommend. I cant thank this company enough. They have gone above and beyond to make my site great

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

I wasn't convinced 100% to use it but after doing some testing on it and dealing with their support team, I changed my mind and will go with full confidence with Okendo. Highly recommended

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Okendo has been wonderful for growing & displaying our collection of reviews, and their service is top-notch! Their team has helped us with implementing and customizing their platform with our own - we couldn't have asked for better partners in this endeavor!

Store

NEIWAI

Using app

About 2 months

Total reviews

2

Average rating

5.0