Okendo: Reviews & Loyalty

The entire team at Okendo is amazing! Lauren G was SO helpful during our onboarding process and made it easy and seamless for us!

Support team is amazing. They helped me getting all the features I want dialed in perfectly. So glad I went with Okendo!

Beautiful, aesthetic looking app with fast, helpful and kind customer support and tons of innovative features built-in that definitely help customers get all the info they need before purchasing. Big shoutout to Josh for helping us migrate to Okendo and always being there to help us with our questions. Highly recommend.

Awesome customer support! Super user friendly backend and easy to use. Our customers are leaving great reviews and building trust for our brand.

This app is awesome, and very easy to integrate! The integration team has been super helpful, and overall I am truly happy with the customer support team and functionality I've experienced thus far!

We've used a few different review platforms and at a base level they are pretty comparable. However, what stands out for us about Okendo is the high level of customer support and service that has helped us to optimise and make the most out of our customer reviews. Recommended.

So far it's great! Just completed the onboarding recently, and i'm happy. Love that it's integrated to Gorgias and Klaviyo - this is a huge advantage. Also, having full access to CSS is great and not something I had with other review apps. Special thanks to Alannah Donald who was absolutely helpful in the process. Also, the dev team quickly helped me out and fixed a few glitches I had integrating the app.

Followed the prompts to use the app and it didn;t work. Requested support via the in app chat, no response. Requested support via email twice, no response. Very disappointed that this happened with a customer review app

Great app, amazing fast customer service!! Would recommend to anyone who wants to have reviews on their website!

Norma was great at providing us additional ways we can leverage the platform & get the most out of it. She was super informative, i'm very happy with the Okendo sevrice!

Applications et widgets fonctionnels, beaux et simples à configurer. De plus leur SAV est vraiment super efficace et très rapide. Je recommande !

Had an issue grouping reviews together based on bundles, but Laura was fantastic and helped walk me through everything. Was able to do exactly what I was looking for. Thank you, Laura!

Okendo is amazing so far! Has all the features we needed and then some. Every team member we've worked with is extremely knowledgeable and helpful, and our Onboarding Manager Adrian V. has gone above and beyond helping us get the set-up just right. Thank you!

We've been using Okendo for my new brand's reviews for about 8 months and we love it. Customer service is always super fast and helpful, I especially love using their live chat feature when I need a quick answer. I've been working in ecomm for a while now and Okendo is the best review app by far. Easy to use, clean and customizable look, great service, and tons of add-on features available. 10/10 would recommend.

Always super responsive and helpful anytime I had issues. They were great to work with and always friendly. highly recommend.

Okendo is really helpful with every question you may have. Great customer service! I'm really happy with our new review capabilities on our Shopify site.

Unbelievable customer service / success from Estefania and the team. Each time I reach out the team is there to quickly assist with a thorough explanation of the solution as well as an understanding of the problem I am running into. Highly recommend Okendo and their team.

Incredibly supportive customer service! I love how the customer service chat box is always up and the conversation remains available.

Love using Okendo for our reviews! Their customer support team has been super responsive (thanks Estefania!) and it looks totally seamless with our branding. Super easy to manage on the backend too.

Great customer support! I am able to connect with someone quickly when needed and issues are always taken care.