Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,045
chart
#1,026
All reviews
Rating Breakdown
May 14, 2021
Veomany has been super helpful and patient, despite my many requests. I have had a great experience with Okendo customer support Thank you
May 14, 2021
This app was very easy to setup and automate with our Klaviyo flows with the helpful guidance of our onboarding manager, Allison, from Okendo. Allison was very quick to respond to our questions and help us out. We are very excited to start using Okendo and watch the raving reviews start to pour in.
May 14, 2021
Hands down the best support that I've received from any other app. Okendo is user friendly for our staff as well as our customers. It's a no brainer. Go with Okendo.
May 12, 2021
The Okendo review app is working very well for us so far. The Okendo team were brilliant helping us get set up and training us how to use the app. The team are excellent at supporting our needs and answering our questions.
May 11, 2021
Really loving Okendo! It's super user friendly and the customer support has been wonderful! Definitely recommend.
May 11, 2021
The Okendo team will do whatever is necessary to make sure the experience with their platform is excellent. The onboarding team did their very best to make sure we launched on time and according to our specifications and needs.
May 7, 2021
The onboarding team was fantastic and the app has been great. We've received lots of usable UGC and it integrates easily with our other apps.
May 4, 2021
We've had a great experience with Okendo so far. The price is really approachable for a team wanting to get into the review world. The features provided are what would be expected in a good entry level review platform but will satisfy the needs of both small and larger businesses. The team has been incredibly responsive on setting up and migrating reviews and is open to requests for improvements and enhancements. Looking forward to watching Okendo grow over the coming years!
May 3, 2021
This review app is awesome. It's very customizable and their team is super responsive... I can't say enough good things about Allison!! Very happy :)
April 29, 2021
We're loving how Okendo makes the process of collecting user reviews so easy and how it all blends so seamlessly into our storefront. Having a dedicated account manager like Margaux helping us along the way has been absolutely instrumental to setting us up for success! Highly recommend!
April 28, 2021
AMAZING! I love this app so much. It allows customers to leave super detailed reviews, plus the added feature to add photographs to their reviews. The team have been helpful with rolling out a few changes over the last few months. Highly recommend.
April 26, 2021
Love this app! Also great onboard team. Allison Mueller helped me through the entire process and has been incredibly helpful. Super excited to see how these new reviews impact conversion rates!
April 26, 2021
Very helpful onboarding team. Great software and easy to integrate with everything. I like having the review capture working with Klaviyo.
April 26, 2021
Smooth onboarding process. Friendly team that made it really to understand and were super helpful and quick to answer specific questions.
April 23, 2021
Onboarding process was extremely easy and smooth. UI is great as well. Just an overall top notch experience.
April 22, 2021
Okendo is one of the best apps available for reviews. The UI of the app seamlessly integrates with the UI the website. The support team is one of the best to work with :)
April 21, 2021
This application is top notch! I don't regret having taken okendo to manage my customer reviews. Of all the apps I use, Okendo is the best in terms of customer service, they are great I recommend!
April 21, 2021
The Okendo team has been great (and very responsive, with quick turnaround) at helping us migrate our reviews from another reviews platform, as well as helping us set up the reviews requests, and flows. I love that there are reminders for reviews and that you can offer rewards to customers (ie a discount) to incentivize and thank them for taking the time.
July 30, 2024
This app is great so far - but the onboarding process was a dream! Definitely see why they have such great ratings. Excited to see more customers write reviews! Had another call with them, and Laura Gomez was such a help! Really enjoy working with this company.
April 20, 2021
Incredibly helpful and responsive during set up, they kindly onboarded me very late at night Australian time so it would work on my time zone.