All reviews

Rating Breakdown

  • 5
    95% (1,268 ratings)
  • 4
    2% (21 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 98% (1,304)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 27, 2022

We are very confident Okendo is the best in the business for a review app. Super helpful staff throughout the onboarding process and super user friendly to action going forward! Thank you Okendo.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

We have loved Okendo, It's been a really solid investment into our business. The staff are incredibly helpful and are a pleasure to talk to. Highly recommend.

Using app

9 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 22, 2022

You really get the feeling Okendo is a best-in-class reviews application. Also their onboarding service saved me so much time, as I frankly didn't have the time to implement everything across the website... Special thanks to Alannah!

Store

SABO

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

I have used this app for a long time with different customers and definitely is the best in the market.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

This app really makes it easy to collect reviews from customers. They also provide great customer service which is a big plus!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Support from Norma was great and timely! Would highly recommend Okendo from all angles, review function is great and customer support is great.

Store

Bstore

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

The onboarding was quick and easy. The Okendo team was very helpful and attentive and had us going live and capturing customer reviews in a flash!

Using app

20 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 13, 2022

Super helpful customer service. They set up a dedicated reviews page for me as well. And the reviews really help with the look and feel re social proof.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Great product and excellent customer service from Nands!! Highly recommend. I've been using it on my website for a couple of years now and love it.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Okendo is a great app and easy to use. The team at Okendo have been fantastic in providing us with the support and assistance we need. The assistance from Vanessa on Chat has been fantastic. Much appreciated.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Excellent app that has generated incredible reviews for both our AU and USA Shopify websites! Love the integration and how you can tailor the look and feel to suit your brand. Amazing customer service from Norma, she is so helpful and quick to respond!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Vanessa was great, very helpful, patient and understanding through the onboarding process. I look forward to hopefully achieving great results.

Using app

About 1 month

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 2, 2022

We have had an amazing experience with the Okendo platform and team for onboarding. We looked at a number of review platforms and decided on Okendo. We love how easy the Okendo interface is to use and how simple it is to customize. The Okendo team has been fantastic to work with and made onboarding a breeze with their quick communication and follow up.

Store

Mookah

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

The customer service is super helpful and very responsive. I got their help with showing Reviews on Google Search.

Using app

Over 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Oct. 31, 2022

I have been speaking with Norma who has been extremely helpful with every aspect of the integration.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Customer Service team are 5 stars. Communication is fast, clear and efficient. Specific thank you to Josh in the team, always so helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 20, 2024

I've been using Okendo since 2020. Recently, I wanted to use their Loyalty program, but my current plan went from $119 to $300. It's unnecessarily expensive. I don't recommend it.

Using app

About 4 years

Total reviews

20

Average rating

1.5

5 / 5 Share

Oct. 21, 2022

WOW! Okendo stands out from the pack - not only in terms of capability and customisability, but from a support and help perspective too!

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 18, 2022

Great support. Every time I speak to their support team I am always impressed by how fast and knowledgeable their team is. Very happy!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2022

I'm currently on Okendo's Essential plan and liking it everyday since the development phase. It's easy to install and configure, the functionalities and flexibility are more than sufficient for my newly launched online store. There had been 2 teething issues but the Support person Shiela was able to provide workarounds promptly and taken my feedback for future product development. Truly recommend this app!

Using app

2 months

Total reviews

3

Average rating

5.0