Okendo: Reviews & Loyalty

Nov. 5, 2020

We switched over from another reviews platform due to Okendo's their pricing and easy integration. On-boarding was very smooth and Margaux was an excellent account manager.

Nov. 2, 2020

We started using Okendo Reviews a few months ago and it has been a great experience. The app works fabulously with our site. Our customers have been able to easily review or ask a question about our products. And it has been super easy for our Customer Service to process reviews and respond to any questions. Best of all the Okendo staff customized the look and feel of the reviews app to integrate seamlessly into our site. They've even done some big updates after we wanted some more tweaks. Their staff has been very supportive and helpful to any questions and issues we had. Great app, onboarding process, and response from their staff -- can't ask for much more from an app.

Nov. 2, 2020

Okendo has been a great new asset to our business. It has brought reviews to the next level in many ways that have benefited the growth of our company. Additionally, the customer service has been wonderful. We look forward to continuing to grow with this great platform!

Oct. 30, 2020

Our experience with Okendo and their staff have been fantastic during integration and onboarding. The app works great, and has all the same features as Yotpo for a tiny fraction of the price. Will definitely recommend to my peers

Oct. 30, 2020

We started using Okendo 2 months ago. Our experience to date has been very positive. They provided excellent support during the implementation. Our side of the equation was relatively easy and done quickly then Okendo took care of the mechanics. They have provided excellent support throughout. Very timely and they have been happy to make whatever tweaks we requested to get the the reviews UX to where we wanted it. Definitely recommend Okendo as a reviews platform.

Oct. 29, 2020

The onboarding process has been very smooth and easy. The team is helpful and always available for questions. Very happy with Okendo!

Sept. 14, 2022

Excellent from the initial demo through publishing Okendo live on our site. While we were very happy with our past reviews platform, it didn't afford us the opportunity to add custom forms and attributes in such an attractive layout. Our site's overall professional feel was vastly improved and customers can now feel more confident purchasing after reading the measurements of other women with body types similar to their own. This app is a no-brainer and while we even worked with YotPo for years, Okendo far exceeds them in regards to the care they have for their clients, dedicated support staff, customizability, and user-friendly interface. UPDATE: Okendo continues to prove to be the best of the best with superior customer service. They've gone above and beyond to be there for Midori anytime we need it. Customizing our look and assisting us with getting integrated with new theme updates often! https://www.midoribikinis.com/

Oct. 27, 2020

The Okendo onboarding process was smooth and fast. Our Account Manager, Margaux, did an excellent job at explaining the steps and answering any questions my team and I had. I highly recommend Okendo to anyone that is looking for a user friendly review app to personalize for your brand. Thank you again! :)

Oct. 26, 2020

We looked a ton of review apps to help us accomplish our goal of increasing recent reviews through our internal site and google marketplace. Okendo offered a unique integration that helped us customize our widget to our specs and included attributes that our customers find very insightful. Not to mention, their support has been amazing. Our onboarding manager Allison was there with us every step of the way - quick and responsive to all of our needs. We switched over from Yotpo and have been very happy so far with the support and software. For a similar price point, I think you get way more features and bang for your buck with Okendo.

Oct. 23, 2020

I've used a number of Shopify reviews apps, and Okendo is my favorite by far. Easy to use and looks phenomenal. Their support team is incredibly helpful and responsible, too. Appreciate you all!

Oct. 22, 2020

Customer service is fantastic. I had a call with a member from their team to discuss which template would look best on more store & it was implemented without a hiccup. The reviews look clean & are super easy to use. My first experience was with Yotpo & Okendo is without a doubt a better system. 5 stars.

Oct. 20, 2020

We have had the Okendo app live on our site for a few weeks now and are seeing a fabulous response to reviews and questions. The set up was quick and seamless with the help of our account manager Margaux. We were even able to customize the widgets to perfectly match our brand and site. Thank you!

Oct. 20, 2020

Our company moved from another reviews vendor. Customer support has been fantastic and the product capabilities are much better for what we are spending. 30 days in and very happy with Okendo and would recommend it to others.

Oct. 19, 2020

An agile and powerful review platform that has allowed us to get a lot more value out of reviews. They get bonus points for having an attentive and helpful team to assist in the transition.

Oct. 14, 2020

Okendo is a great platform! Has all the right functionality, great customizable design options, and it's easy to use. Plus, the onboarding process was a piece of cake. Thanks to the Okendo team!

Oct. 14, 2020

Using Okendo has really helped us to gather a lot of testimonials which is incredibly helpful both in installing trust with new customers but also in learning more about what is working and what could be improved in our current portfolio.

Oct. 13, 2020

Hands down the best review app on the market. If you're looking for an amazing interface with the proper integrations to build out a nice flow for customer reviews this is it. I looked at using a "well known" review app but found Okendo to be the perfect fit for what I truly needed; simple set up with Klaviyo (eventually Postscript), a clean customizable appearance on my site, and mobile-friendly UGC asks within the reviews. The biggest subtle but costly difference between Okendo and other review apps is pricing when your order volume picks up. Okendo is just what you need if you expect high order volume combined with true value. I signed up for the Power Plan and my account rep has been extremely helpful and she even set up my Klaviyo flows for me. I look forward to seeing the results this integration brings to our brand and the in-depth feedback from our customers.

Oct. 8, 2020

We're a Shopify+ store switching over from a long run with Yotpo. I've been impressed with the level of service given throughout the exploratory calls, onboarding and now implementation phases of our experience with Okendo. I'm a fan of the deep integration with other apps I'm using and the value vs the alternatives costing much more and much less is what I've been most impressed with. Okendo strikes a great balance between feature set, usability, and pricing. You've got yourself a new fan!

Oct. 7, 2020

The platform is easy to use & helped us build all of our great reviews. Amazing customer service from Scott and the team!

July 14, 2021

AMAZING customer service. They are super quick and always willing to help. The platform is great too! Thank you for providing a great service!