Okendo: Reviews & Loyalty

Sept. 17, 2020

After nearly 2 years on Yot** and our store receiving barely any reviews we made the switch to Okendo and haven't looked back. We've now got 500+ reviews in the space of a few months and the cost difference is minimal. Scott at Okendo made the implementation absolutely seamless and effortless (on our part) and we were up & running within 2 business days. The support from the team is the best I've experienced with any Shopify app; very proactive and helpful. We absolutely recommend Okendo do any eComm store owner!

Sept. 17, 2020

Okendo is really great, we love it! We were able to get it connected to all the other tools we use, everything very easy to set up. Recently they added a new (or revamped?) integration with Klaviyo, which got me very excited. With new features being added – and others improved – plus the excellent customer service and fair price, I totally recommend them. A top-the-bar review system is a must nowadays, and Okendo is our top choice.

Sept. 16, 2020

Okendo has been simple to use and great for conversions on our store. Easy to use and looks really high end - Scott was great and helped customise it all for us. Highly recommend!

Sept. 16, 2020

We moved over from a different reviews platform to Okendo. The migration was smooth and easy with the help of the team at Okendo. We love that we were able to add in a Q&A section and collect UGC.

Sept. 16, 2020

We love Okendo at Nuheara.com. As a direct to consumer (DTC) pureplay business operating 7 Shopify Plus/WordPress "headless e-commerce" stores around the globe, we got really excited with attribute functionality that allows customers to leave rich reviews. These help prospects decide if IQbuds2 MAX is for them. The fully supported implementation and fantastic 24x7 support makes this an easy 5 stars to give.

Sept. 15, 2020

We love how Okendo is customizable and easy to use. We were able to get the reviews and email flows implemented quickly with the help of Allison, who was an absolute pleasure to work with!

Sept. 15, 2020

We are collecting valuable feedback with our customers through the Okendo reviews app. The layout is perfect and we love the ability to publicly reply to reviews and questions. We cannot wait to be able to filter by user attributes.

Sept. 15, 2020

This app is great, the Okendo team did a great job helping us customize our front end and set up review request flows. It is proving a great conversion booster and customer engagement tool!

Sept. 6, 2020

Would definitely recommend using Okendo for your business. The team are always really helpful and responsive and make it such an easy system and relationship to navigate.

Sept. 5, 2020

Okendo has been nothing but helpful. Since I've started using this app they have helped me every time I've asked and are very quick to respond! I recommend!

Sept. 5, 2020

Okendo is fantastic. Moving to Okendo from our previous review platform was a great decision. For the same rate we now get unlimited reviews, a much more flexible display and amazing customer service. Can't fault it.

Sept. 3, 2020

I've used Okendo for several Shopify businesses, and they are far friendlier and easier to work with and integrate than other competitors. They give white glove service and incredible support at a fraction of the cost of others. Most importantly, our customers really enjoy the journeys and ability to share feedback through the clean, simple and well designed UX.

Aug. 27, 2020

Okendo has been a streamline integration for our store. Launching a new product is never an easy feat, and when finding product-market fit, feedback is a critical phase that Okendo is helping us achieve. I looked at both Yotpo and ShopperApproved, but it was a clear choice to go with Okendo’s Power Plan not only for the features but for the great customer service that was provided when working with Mor to find the best plan for us, Jade for a quick and smooth implementation, and the rest of the Okendo team. I’d highly recommend Okendo as the go-to review app for a new or established business! The team have gone above and beyond to meet my needs, and reviews started coming in almost immediately!

Aug. 26, 2020

The 5-star reviews speak for themselves with Okendo - it's got great functionality, an easy-to-use interface, and they're always an incredibly helpful team to deal with. Scott has been fantastic in implementing new design customisations and providing ongoing support so that reviews flow seamlessly across our 4 sites.

Aug. 20, 2020

Love this app! It has all the functionality you would want or need with a review app and it's so easy to use and customize. The customer service team has been such a huge help. Highly recommend!

Aug. 18, 2020

We were referred to this app when looking to increase our brand trust. After an onboarding call we were quickly set up and live on Okendo. We were working with installing a couple of integrated apps at the same time, and Scott at Okendo was an absolute pleasure to work with and assisted in making sure our Okendo installation and integration with the other apps was a breeze. The reviews quickly flowed in across our 5 ecommerce stores. Highly recommend.

Aug. 13, 2020

He usado muchas apps de reviews y con esa experiencia debo decir que muy pocas se igualan a Okendo. El producto funciona muy bien y la calidad de su servicio de atención al cliente es lo que se espera de una empresa seria.

Aug. 11, 2020

Since adding in Okendo, we have doubled our reviews, synced all our reviews together and created a stronger online presence. With the added features of combining all reviews of one product, we are converting better on our store and educating customers. We HIGHLY recommend them!

July 31, 2020

It was a great pleasure working with Amanda! Our integration is more complex as we have several stores, but she makes everything so smooth for us. Despite the time difference, between her team in Australia and us in the UK, she handled the communication very well. Without missing a beat, we were able to meet the project deadline! After the launch, Amanda went above and beyond to make sure the Okendo star rating synch up with Google Shopping, and gave us detailed guidance on how to do it. We wouldn't have done this without her and her supporting teams. We highly recommend Amanda and Okendo. Now our wishlist for Okendo is to be able to synch with Google search result too (in additional to the said Google shopping module). Thanks again Amanda for your stellar guidance!

July 30, 2020

I use the app to review provide customer reviews for our products. It is very price competitive but does everything a more expensive provider does. Very helpful staff.