Okendo: Reviews & Loyalty

I was helped by Vanessa. She was very patient and explained well what I needed to do to resolve some issues that I had. I look forward to what Okendo can do for my online store.

Awesome support from the Okendo Team! Shandy is awesome and was extremely responsive, helping to get our request completed seamlessly. THANK YOU!

After integrating the Okendo app on our Shopify store and launching their review solicitation, we immediately saw an increase in our product reviews with 50%+ open rates and 15%+ click through rates. The team is absolutely amazing to work with and made sure to customize the platform to our needs in collaboration with the rest of our tech stack. We’ve not only added the Okendo app, we’ve gained a partnership with their team and look forward to growing our business with their ongoing support.

Great platform - lots of options, easy to customise, and customer support and account support are extremely helpful and attentive too. Great experience so far.

The app itself is simple to use and very customizable. The design is great and looks beautiful on our website. Customer service is next level and that's what made us choose Okendo. Keep it up!

The app is very customizable which made it easy to fit within our Shopify theme. Integration with our email client was also fairly straightforward. Matt gave a great demo and followed-up as I was onboarding and setting up the app. Any questions or issues were quickly and effectively addressed by Matt and Josh (of Customer Support). Really happy with Okendo so far!

Waste of time. Okendo is bugged app with not working sequences. They are refusing to help. Completely the worst customer support ever.

Grateful for Scott, Shandy and Vanessa. Their onboarding was fantastic and we're excited to use Okendo! Thanks for the great support.

Amazing customisations and customer support whenever we need tweaks. Definitely recommend this app and have never looked back! A very powerful app that helps build brand trust for our potential customers.

I'm super happy with Okendo! We switched over from Judge.me and although we liked the previous app, Okendo is far superior. We find the product filtering based on age and size range to be super helpful for our products. We are getting so many amazing reviews and UGC with Okendo now. Highly recommend!

I am slowly learning to use this app - I am finding it quite straightforward. Customer Service has been great and are really quick to respond and find a solution.

We've recently started using Okendo after transitioning from Yotpo. Okendo's feature set is far more impressive than Yotpo's, while simultaneously being the more cost effective solution. Another bonus? The Okendo team has been incredibly attentive and helpful during setup and configuration!

The app is fairly straightforward and easy to use however when there is an issue the support team is super responsive and helps fix any issues very quickly.

One of the most useful apps on Shopify. Besides, that has the best customer support I have ever worked with. Thank you, Okendo team!

A little expensive but I love this app and the great support that they offer. They allow me to collect the reviews I need to grow my store.

Happy with the app and the customer service :) Would recommend to other businesses as well. All the best to the team.

Great reviews app with easy Shopify integration and wonderful customer service team to assist you with any issues.

October 2022 - highly recommend this app for any business serious about collecting reviews. the platform allows for a consistent look and feel and has superior functionality to some of the other review apps we have used in the past. August 2024 Update - we are still with Okendo and love their products! We are using almost every product they have to keep growing our business and staying connected to our customers. 10/10 great platform and their success team always makes sure we have what we need.

Okendo has been a great application and an awesome experience. Their support team is very knowledgeable, supportive, and motivated to giving superior customer service. The onboarding was smooth, and so was the upgrade to W+. I would highly recommend Okendo over all other review collection + display apps!!!

Ils ont vraiment un super service à la clientèle et ils font tous les changements nécessaires. Un merci spéciale à Shiela. :)