Okendo: Reviews & Loyalty
Okendo: Reviews & Loyalty
Rating
4.9
feedback
1,045
chart
#1,028
All reviews
Rating Breakdown
June 8, 2020
Super application ! Le service client est au top et m'a grandement aidé dans le set-up des différents paramètres de l'app
June 5, 2020
Very happy with this app and the customer service is amazing! The developers helped me with the complete integration as well as connecting my reviews to my seo search results. They also always respond very quickly to my emails and are always happy to assist.
June 3, 2020
We migrated our 3 shopify plus stores from yotpo to okendo and we couldn't be happier. In addition to the dramatic cost savings, the customer support is incredible. Features wise, we see almost the same capabilities between yotpo and okendo, with key usage of everything we need and nothing that we don't. Highly recommend.
June 3, 2020
Switched to Okendo from Yotpo and it is one of the best decisions we ever made. Okendo's pricing, services, and communication are excellent. From preliminary discussions, implementation, and final setup, there were no issues. Moreover, we were appointed a great CSM who helped us throughout the process.
June 3, 2020
Switched to Okendo from Yotpo. Interface is much cleaner, no bugs to date (constantly had issues on Yotpo), and support is super helpful.
May 27, 2020
I use this app and it works really well. Customer service is excellent, the team go above and beyond to help with any custom work we ask for. Layout of the review widgets is fast and easy to use. Would happily recommend this app to anyone. Have used many other review apps in the past and none of them perform as well as this. Our reviews and user generated content numbers have jumped up significantly since switching over from another review app.
May 18, 2020
Great app. Great support team who are willing to go the extra mile to ensure that you get what you ask for as long as it is within your plan and what they can do. We had a lot of emails moving forward and they will prompt, understanding and helpful!
May 11, 2020
Love this app! The people who run it are super helpful and the set-up process was simple. Reasonable price, I found others are way too expensive or lacking features. It goes without saying that social proof has driven sales and given us a more confident position in the market. My favourite part it gives our team metrics on how our products are performing. The bad reviews are so valuable to our team to know what we need to concentrate on within our product development team. Thanks, Okendo could not be happier, keep up the good work!
May 4, 2020
This is a great review app, the interface is intuitive and easy to use and their customer service is outstanding. Best of all it's very affordable and has all the functionality you need to grow your business.
April 29, 2020
Okendo "just works". It was cheaper and less bloated than all the competitors. All the product pages have shining reviews with product photos and videos. We love it!
April 24, 2020
We love the way Okendo integrates with our product pages. Great customer service is always available to help with changes and customizations!
April 21, 2020
Very easy, yet effective review app with outstanding customer service (compared to lots of other competitors!). We've been working with Okendo since almost 2 years and I can vouch for the team jumping on every support request within a heart beat. The app is very simple to implement and is an absolute non-brainer for improving your social proof. Very easy for customers to use as well, we love especially that we can integrate our loyalty system to incentivise customers for reviewing. 11/10 recommend!
April 21, 2020
This is such an fantastic app for reviews. It provides great integration and the option for adding attributes to get customer to rate the product on features. Plus the extra feature of encouraging customers to add a photo adds so much more credibility to the customer's review.
April 14, 2020
I'm relatively new to using Okendo, but the support I have received throughout the implementation has been second to none. Scott has been extremely helpful throughout the process! Looking forward to seeing the results
April 14, 2020
We were a Yotpo customer previously and the transition was amazingly simple. We not only are saving a lot of money, the platform UX is much more palatable for our team and the front-end UI for the customer is great. I would highly recommend Okendo.
April 13, 2020
Absolutely loving Okendo! We moved over from another platform..and the support was great. Scott helped us the whole way through and did the migration and setup for us and the transition was flawless. So far loving the app and its ease of use! The email templates look great and aren't tacky..highly recommend!
April 8, 2020
We were a Yotpo client many moons ago and moving to Okendo was not only strategic but beneficial for our business and the way our customers review our products. Being an international brand with many different language requirements has meant that we've had the full support from Okendo to localise our offerings and services and the entire team have been in complete synergy with us since day dot. Could not recommend Scott and his team enough ⎯their ongoing support has been second to none!
April 8, 2020
Okendo is one of the key elements of our success to grow our business. The entire team and especially Scott was responsive from day 1 regarding our needs. We also see the growth of our business by using Okendo as a feedback/review tool. I recommend 100% Okendo, for any merchant that wants to grow the business and I'm sure that you will see results from day 1.
April 6, 2020
Great app! Okendo has helped us generate thousands of reviews with the attributes required from customers. Very easy to navigate and work in the back end from grouping products, emails, Q+A and more. Okendo syncs into our customer service app also, which is super useful. Scott and the team at Okendo are very responsive and have helped us through the dev process (and after with fine tunes), to achieve the layout and experience we require. I always recommended Okendo to friends.
April 3, 2020
Okendo is amazing! Amanda and the team made the implementation very easy and worked with us on all of the changes we needed! They the imported reviews for us and we love the backend - very simple and to the point.