Okendo: Reviews & Loyalty

Nov. 12, 2021

We're really happy with the Okendo support they've been very responsive and helpful! Also, the reviews fit perfectly into the design of out website. So far so good!

Nov. 11, 2021

Awesome support and a great tool to get the reviewing going on the site! ---------------------------------------

Nov. 10, 2021

A really good app to use, haven't had any issues. Awesome support team who are super prompt. Thanks Sheila for you assistance!

Nov. 4, 2021

Dealing with Okendo and their support team (especially Vanessa) has been a revelation. Communication and support has been A+. We'd been on Yotpo for years, but Okendo offers better value for money and migration of reviews was a breeze. Thanks guys!

Nov. 3, 2021

This app has been so good for the social proof of our business! We started using another review app but switched to Okendo and it has been so much better! Way more functionality and we get more reviews than we did with the previous app. I have been working with Shiela on integrating some of the app features and she was amazing to work with! Can't thank you enough!

Nov. 3, 2021

You can tell when a store is doing well, if they care about their customers, and if they know the importance of UGC, by the reviews app they use. Okendo is that app.

Nov. 1, 2021

EXCELENTE servicio al cliente! muy buena aplicación, es justo lo que estábamos buscando! Super recomendado para cualquiera que esté buscando optimizar su página con UGC al máximo

Oct. 26, 2021

If you are on Yotpo, bail and move to Okendo. My contract was expiring with Yotpo and I got an automated email telling me I had to contact my rep otherwise I would have my account locked. I didn't even know I had a rep. I contacted them and it took 4 days for me to patched through to my Yotpo Rep. I contacted the rep and it took him a few days to respond that we had to hop on a call to discuss our contract. I presented him with my calendly and he told me that those times don't work for him cause he is in Isreal. I asked Yotpo support why I had a rep who wasn't in my timezone and they told me I should have requested a USA based on. Every email I sent to anyone on Yotpo team took 1-2 full days for a response. All the while I was getting automated email warning me my contract was expiring and I needed to contact them to renew. When I was finally presented with a contract, it was a year-long contract and it was twice the cost of Okendo or Stamped for the same functionality. I always didn't like Yotpo but at this point how absolutely garbage their product and support was it was fully personal dislike at this point for everything their company is. It was between Stamped and Okendo now. Both have similar pricing, functionality and positive reputation in the community. I reached out to Stamped as my first choice because they are just more commonly known. They presented me with all the info I needed to get onboarded, however it was all DIY, and my developer wasn't available for any big projects for another 2-3 weeks. But my contract with Yotpo was expiring in 3-4 days. I told Okendo that they had my business if they could do all the heavy lifting and get us onboarded. I signed up, they sent me a quick video on how to export my reviews from Yotpo. I gave them the file and in 2-3 days they had configured our entire Okendo account to replicate our settings on Yotpo, customized the CSS of the reviews to match exactly our current styling, and presented my developer with a super easy doc to bring the changed into our live theme. Now I'm on a month-to-month contract, paying half of what I was with Yotpo, with amazing super quick support, and I didn't have to lift a finger. Okendo is AWESOME and I am completely blown away with how rad their team was to help us out in this pinch.

Oct. 25, 2021

moved from Yotpo to Okendo and dont regret it. fantastic app. much more features and easy to use. Support was very helpfully in the transition.

Oct. 22, 2021

We just moved over from Yotpo and could not be happier. The switch was easy, Okendo did all of the work, and we are saving tons of money. Not to mention, the client service was amazing. Thanks, Rebecca.

Oct. 21, 2021

Okendo support is top-notch - very helpful! The platform is easy to use and simple to navigate on. Highly recommend it - it's been great for our team!

Oct. 15, 2021

You need this review app, forget the rest. Without a doubt the best Shopify App I've ever dealt with. These guys are absolutely stunning to work with. I've dealt with countless companies in the 7 years I've been on Shopify, and Okendo blows them all away.

Oct. 14, 2021

I've been using Okendo since I launched my store a year ago - great functionality for my clients & the customer service on my end is amazing. Highly recommend!

Oct. 14, 2021

Fantastic app with excellent support and great functionality! I would definitely recommend it to anyone.

Oct. 14, 2021

I am really impressed with the app as well as the level of support we have received from the Okendo team. Seamless setup and high level response from all involved!

Oct. 13, 2021

I had a coding issue, where I couldn't get my okendo reviews online but support was amazing! They were super quick in their responses and jumped onto the issue immediately. They fixed the issue on their end, so I didn't have to get confused and bogged down in the code (which as a non-coding founder, this saved me hours so was a relief!). Super pleased with their support.

Oct. 11, 2021

Amazing UI and functionality with a very competitive price. To top it all off Amazing customer support. Thanks Josh!

Oct. 6, 2021

We've seen really great results so far with Okendo. It's easy to navigate and the support team is very responsive and helpful.

Oct. 4, 2021

Fantastic app, it really cuts down on customer service, allowing all the questions under the product + customer(s) photo / photoshoots of product fits actively lowering our return rate. 100% worth the expense.

Sept. 29, 2021

Fast, friendly and efficient customer service. Was very happy with my experience. Thank you. Loving the app.