Okendo: Reviews & Loyalty

Okendo is great and has great customer support! It's easy to use and has lots of integration to work with

Great app that has a lot of potential to drive quality reviews as well as third party data. The top tier (for Klaviyo integration) is quite pricey so if you want to utilise this feature then you would have to be sure that your stores' turnover can justify it, as well as paying for Klaviyo itself. The support staff are super helpful and assist when needed. The app runs smoothly on both desktop and mobile. We would 100% recommend Okendo to anyone looking to scale their Shopify store / brand.

This has been a great experience for PillowGuy. Our reviews look better than ever and all of the various integrations we needed were readily available. Meriem and the team are knowledgeable and quick to help with any issues needed.

I was having issues installing the app - my contact suggested I go to the chat on the Okendo website as he was out of office. The chat with Shiela resolved my issue so I can start using the app on my site. Thank you!

Great tool and excellent customer support! Easy to install, configure and use. The team is there to help you customize so that the widget looks great on your website!

The team is very responsive and helpful. The software is very straightforward, and customizing the reviews is something very important to us and is easily doable with Okendo. Big fan so far.

Have had nothing but amazing support from the team at Okendo. Great app for customer reviews, easy to navigate and any issues support will help you instantly.

Okendo is the way to go for customer reviews as nearly every thing is customizable and the attribute ratings are super powerful. Terrific customer service and very easy to implement. Cannot recommend strongly enough.

We're really happy with the Okendo support and app, they made the reviews fit perfectly into the design of our website. It works as expected!

Okendo is a great service! Improved our conversion rate compared to when we didn't have reviews on our website. Very helpful team. Thank you

Excelente servicio de soporte. Tenemos tres meses usando la aplicación y ha resultado una excelente herramienta para incrementar las conversiones de la tienda y para integrar los productos den Google Shopping Ads

Just had a great experience with support term from Okendo. Thank you for the speedy, accurate help!

We're really happy with the Okendo support they've been very responsive and helpful! Also, the reviews fit perfectly into the design of out website. So far so good!

Awesome support and a great tool to get the reviewing going on the site! ---------------------------------------

A really good app to use, haven't had any issues. Awesome support team who are super prompt. Thanks Sheila for you assistance!

Dealing with Okendo and their support team (especially Vanessa) has been a revelation. Communication and support has been A+. We'd been on Yotpo for years, but Okendo offers better value for money and migration of reviews was a breeze. Thanks guys!

This app has been so good for the social proof of our business! We started using another review app but switched to Okendo and it has been so much better! Way more functionality and we get more reviews than we did with the previous app. I have been working with Shiela on integrating some of the app features and she was amazing to work with! Can't thank you enough!

You can tell when a store is doing well, if they care about their customers, and if they know the importance of UGC, by the reviews app they use. Okendo is that app.

EXCELENTE servicio al cliente! muy buena aplicación, es justo lo que estábamos buscando! Super recomendado para cualquiera que esté buscando optimizar su página con UGC al máximo

If you are on Yotpo, bail and move to Okendo. My contract was expiring with Yotpo and I got an automated email telling me I had to contact my rep otherwise I would have my account locked. I didn't even know I had a rep. I contacted them and it took 4 days for me to patched through to my Yotpo Rep. I contacted the rep and it took him a few days to respond that we had to hop on a call to discuss our contract. I presented him with my calendly and he told me that those times don't work for him cause he is in Isreal. I asked Yotpo support why I had a rep who wasn't in my timezone and they told me I should have requested a USA based on. Every email I sent to anyone on Yotpo team took 1-2 full days for a response. All the while I was getting automated email warning me my contract was expiring and I needed to contact them to renew. When I was finally presented with a contract, it was a year-long contract and it was twice the cost of Okendo or Stamped for the same functionality. I always didn't like Yotpo but at this point how absolutely garbage their product and support was it was fully personal dislike at this point for everything their company is. It was between Stamped and Okendo now. Both have similar pricing, functionality and positive reputation in the community. I reached out to Stamped as my first choice because they are just more commonly known. They presented me with all the info I needed to get onboarded, however it was all DIY, and my developer wasn't available for any big projects for another 2-3 weeks. But my contract with Yotpo was expiring in 3-4 days. I told Okendo that they had my business if they could do all the heavy lifting and get us onboarded. I signed up, they sent me a quick video on how to export my reviews from Yotpo. I gave them the file and in 2-3 days they had configured our entire Okendo account to replicate our settings on Yotpo, customized the CSS of the reviews to match exactly our current styling, and presented my developer with a super easy doc to bring the changed into our live theme. Now I'm on a month-to-month contract, paying half of what I was with Yotpo, with amazing super quick support, and I didn't have to lift a finger. Okendo is AWESOME and I am completely blown away with how rad their team was to help us out in this pinch.