Okendo: Reviews & Loyalty

I have been working in E-Commerce for more than 2 decades and in my experience review platforms have been rather weak when it comes to customer service. This is my first time using Okendo and they have been great. Laura has gone beyond what I would expect from a vendor.

We're loving how Okendo makes the process of collecting user reviews so easy and how it all blends so seamlessly into our storefront. Having a dedicated account manager like Margaux helping us along the way has been absolutely instrumental to setting us up for success! Highly recommend!

AMAZING! I love this app so much. It allows customers to leave super detailed reviews, plus the added feature to add photographs to their reviews. The team have been helpful with rolling out a few changes over the last few months. Highly recommend.

Very helpful onboarding team. Great software and easy to integrate with everything. I like having the review capture working with Klaviyo.

Onboarding process was extremely easy and smooth. UI is great as well. Just an overall top notch experience.

This app is great so far - but the onboarding process was a dream! Definitely see why they have such great ratings. Excited to see more customers write reviews! Had another call with them, and Laura Gomez was such a help! Really enjoy working with this company.

Incredibly helpful and responsive during set up, they kindly onboarded me very late at night Australian time so it would work on my time zone.

The support we received when initially signing up and the continued support we are given when we encounter any issues or queries, is amazing! Thanks Okendo for making the review system so easy!

Great app, and love how the review process works and the integration with Klaviyo. Think that the support they provide is really outstanding, and they've been a key part of helping us build our community and gain reviews.

We greatly appreciate the customer service experience provided by Okendo -- very hands on, and willing to help every step of the way. The platform has some great features that, once we learned them, are helping us tremendously!

Scott & the APAC team had looked after us from day 1 as a Shopify Plus merchant. We felt well looked after and they responded to any questions we had very quickly. The features are all world-class however I believe another major benefit to Okendo is there support team that really goes above and beyond the call of duty! Thanks Scott & team!

Amazing onboarding experience with Margaux! She and the Okendo dev team were able to make several changes to fit our unique business needs. Very user friendly interface as well.

Really happy with Okendo as our review app. We have a good working relationship with the team, and it's been a great help at growing our review conversions.

Okendo is easy to setup and the onboarding process goes smoothly thanks to their reliable account team, the app has nice features and it's easy to use

Great app! we've tried several reviews apps and this one is the best by far. Great interface, easy to setup and use.

Great app for capturing & displaying review. Allison is a joy to work with, is super responsive, and helps us get Okendo setup for our site and emails exactly how we want it :)

The Okendo reviews has tremendously helped the conversation amongst our customers in providing quality feedback. With many different uses of our products, the platform really allows for a quick understanding of how our product solves problems for our customers. This addition has helped increase our sales.

Okendo had such an easy setup and the team was always on top to assist us! The admin is very use to use and with such little learning curve. Highly recommend!

This app is great to capture reviews and be able to visually change the layout. It integrates w/ Klaviyo super easily and is all around the best review add-on we've used at Nectar. Tried Yopto, Choose Okendo

Really happy that I made the switch! The support team is EXCELLENT. They helped me migrate all my old reviews over and set up the app on my store. It was a seamless transition. Amanda was terrific and answered all my questions!